Wes Ezzeddine

Drove a 50x increase in API Gross Merchandise Value (GMV) from AED 380K to AED 19M/month by orchestrating pivotal product, infrastructure, and go-to-market strategies.

Elevated payment acceptance rates from 64% to over 75% through targeted system optimizations and strategic partnerships.

Decreased fraud rates by over 83%, from approximately 6% to less than 1%, implementing advanced detection and prevention mechanisms.

Achieved a 40% reduction in engineering expenditure through comprehensive organizational redesign, strategic vendor renegotiations, and architectural refactoring.

Steered the engineering chapter through a significant layoff crisis, successfully restructuring and rebuilding the team while achieving the highest retention rate across the organization.

Pioneered an AI-first transformation, integrating Machine Learning (ML) and Generative AI (GenAI) across sales, operations, support, and product development workflows.

Grew engineering team from 5 to 15 engineers within a key tribe and mentored 3 Engineering Leads, fostering talent development and leadership progression.

Instituted robust engineering best practices, stabilizing the platform to reliably serve over 400,000 customers.

Played a key role in the recruitment of over 20 engineers and enhanced the claims platform's capacity to process more than 10,000 cases per month.

Directed multiple cross-functional teams, overseeing end-to-end product delivery, roadmap ownership, talent acquisition, and career development initiatives.

Enhanced development velocity and significantly improved delivery quality across the core mobility platform.

Managed the entire hiring pipeline, cultivated a thriving remote engineering culture, and drove the successful implementation of SCRUM methodologies.

Designed and implemented robust REST and GraphQL APIs, enhancing system interoperability and data exchange efficiency across various client projects.

Developed and optimized microservices architectures, contributing to scalable and resilient solutions for high-traffic environments.

Utilized Neo4j for complex data modeling and graph database solutions, solving intricate data relationship challenges for clients.

Engineered comprehensive full-stack solutions (FE/BE) using Angular, React, and VueJS, delivering intuitive user interfaces and powerful backend functionality.

Streamlined development and deployment processes by implementing advanced CI/CD pipelines, significantly improving release cycles and operational efficiency.

Architected and launched a comprehensive e-commerce platform from conceptualization, achieving market entry and initial user adoption.

Spearheaded MVP development and conducted client demonstrations, managing all aspects of engineering, system architecture, and delivery workflows.

Recruited and scaled the technical team, ensuring close alignment with business stakeholders and business development teams to achieve strategic objectives.

Established robust development workflows, methodologies, and system architecture, effectively leading and managing technical teams for successful application delivery.

Directed the development and architectural design of a critical education SaaS platform, ensuring scalability and performance.

Successfully managed a distributed engineering team of 11 professionals spanning 5 countries, ensuring cohesive project execution.

Delivered key features, provided mentorship to junior developers, and took ownership of client-facing technical deliverables, ensuring high quality and satisfaction.