About
Aspiring Product Manager with an academic background in Banking & Finance (ND) and Marketing (B.Sc.), currently expanding skills through a Product Management diploma at AltSchool. Combines financial knowledge, marketing insight, and product thinking to contribute to business growth and create user-focused solutions. Seeking an entry-level role to apply and further develop practical product and business skills.
Work
ROYAL CALYX ACADEMY
|CUSTOMER SERVICE REPRESENTATIVE
Ogbomoso, Oyo, Nigeria
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Summary
Managed customer interactions and administrative tasks, serving as a primary contact to ensure operational efficiency and stakeholder satisfaction for an academic institution.
Highlights
Maintained accurate financial records for daily transactions, improving data integrity and supporting efficient financial reporting.
Managed a high volume of inbound and outbound communications, including answering calls, responding to emails, and handling correspondence, ensuring timely and professional engagement.
Served as the primary point of contact for parents and school stakeholders, effectively resolving inquiries and fostering positive relationships.
Streamlined administrative processes related to communication and record-keeping, enhancing overall departmental efficiency.
Certificates
Computer Training
Issued By
Agege Local Government
Education
AltSchool Africa
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Product management
Ladoke Akintola University Of Technology (LAUTECH)
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Bachelor's Degree
Marketing
Federal polytechnic Ede
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National Diploma
Banking and Finance
Skills
Organizational & Management Skills
Time Management, People Management, Financial Record Keeping, Correspondence Handling, Administrative Support.
Problem Solving & Adaptability
Problem-Solving, Working Under Pressure, Self-Motivated, Result-Oriented, Independent Work.
Technical Proficiency
Microsoft Office Suite, CRM Software, Computer Training.
Marketing Skills
Marketing Principles, Brand Visibility, Customer Engagement.
Communication & Team Collaboration
Eloquent Speaker, Relationship Building, Stakeholder Management, Active Listening, Written Communication, Verbal Communication.