About
Highly accomplished Quality Engineering Leader with a proven track record of scaling test strategies and leading global teams to deliver high-impact, customer-centric applications across diverse industries. Expert in leveraging AI tools for accelerated test development and increased engineering velocity, driving significant improvements in product quality, operational efficiency, and user experience. Adept at fostering high-performing teams, implementing shift-left testing, and ensuring compliance in complex technical environments.
Work
San Francisco/Los Angeles, CA, US
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Summary
Led Quality Engineering strategy and a 10+ member team, scaling QA capabilities for a 3x growth in engineering headcount while enhancing product quality and engineering velocity.
Highlights
Built and managed a high-performing team of 10+ Quality Engineers, fostering a culture of quality ownership and continuous improvement through performance reviews and career development.
Spearheaded Quality Engineering strategy across all product teams, integrating automated and manual testing into CI/CD pipelines to significantly decrease bug escape rates in production.
Scaled QA capabilities to support a 3x growth in engineering headcount while simultaneously maintaining release velocity and product quality.
Leveraged AI tools like GitHub Copilot and Cursor to accelerate automation test development, resulting in increased engineering velocity and faster feedback cycles.
Drove implementation of end-to-end test automation frameworks to achieve over 75% coverage for consumer-facing desktop, native iOS, and internal admin/Salesforce web applications using WebdriverIO, Appium, Postman, and Insomnia.
Reduced production incidents by 40% and improved user and session stability to over 99.9% for native iOS and Android apps by driving Monthly Engineering Review meetings and quality KPI measurement.
Led accessibility testing initiatives to ensure WCAG 2.1 AA compliance across all digital products, partnering with design and engineering teams to build inclusive experiences while saving over $50K annually in vendor spend.
Served as Technical Program Manager for The RealReal's checkout migration to BigCommerce, delivering a scalable, modernized checkout experience that resulted in faster transaction times and a significant reduction in ghost orders.
Los Angeles, CA, US
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Summary
Directed QA operations, leading an 18-member team of QA analysts, engineers, and SDETs across 10 agile squads, ensuring quality for multiple mobile and web platforms.
Highlights
Provided hands-on leadership to an 18-member team of QA analysts, engineers, and SDETs embedded across 10 agile squads, overseeing quality for four iOS/Android mobile apps, web platforms, and backend systems.
Established and enforced QA best practices, collaborating with Product, DevOps, and Engineering to implement a metrics-driven approach to improving quality across releases and feature development.
Successfully launched the Wag! WebView within Petco's native mobile apps, expanding reach to an additional 8.7 million monthly visitors.
Los Angeles, CA, US
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Summary
Directed a large software quality assurance organization of over 20 onsite and offshore engineers, overseeing quality across major product areas including web, mobile, iOS, and Android.
Highlights
Led a 20+ member software quality assurance organization of onsite and offshore engineers, leads, and managers, overseeing quality across all major product areas.
Defined team vision, objectives, and success metrics while providing ongoing career development and technical leadership to continuously improve team effectiveness.
Partnered closely with engineering and product leaders to integrate quality into planning cycles and delivery forecasts, driving a 2x reduction in user-reported technical issues.
Served as Technical Project Manager for the internal tools application team, ensuring effective project execution and delivery.
Los Angeles, CA, US
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Summary
Developed and led the quality strategy across three major business units, overseeing QA efforts for diverse development teams and significantly accelerating release cycles.
Highlights
Developed and led the quality strategy across three major business units (Creator Network, Brandworks, SVOD/OTT), overseeing QA efforts for web, mobile, backend/API, and business intelligence.
Accelerated release cycles by reducing full regression testing from 3-4 days to just one day.
Introduced a 'squad' model in collaboration with engineering and product leadership to promote autonomy and development velocity.
Collaborated closely with customer support to resolve production issues and managed company-wide user testing for major releases.
San Francisco, CA, US
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Summary
Played a foundational role as the first QA Engineer hired, building and leading the Quality Engineering team while overseeing quality for high-traffic sports experiences.
Highlights
Recruited, mentored, and led the foundational Quality Engineering team from the ground up, overseeing quality across web, mobile, and backend APIs for high-traffic sports experiences.
Led the design and implementation of automated testing systems, performance, and load testing efforts, deploying both web and backend releases to production.
Established sustainable build, release, and QA automation processes in collaboration with tech leadership.
Served as ScrumMaster for multiple engineering teams and supported Business Development with key partner relationships.
Skills
Test Automation Frameworks
Appium, Capybara, Cucumber, Cypress, Espresso, Mocha, Protractor, RSpec, Selenium IDE/RC/WebDriver, WebdriverIO, XCUITest.
AI Coding Assistants
Cursor, GitHub Copilot.
CI/CD Tools
CircleCI, GitLab, GitHub Actions, Jenkins, Travis CI.
Other Developer & Testing Tools
Allure, Amazon Web Services (AWS), Amplitude, Android Studio, App Center, Applause, BlazeMeter, BrowserStack, Bugsnag, Bugzilla, Confluence, Crashlytics, Datadog, Docker, Flurry, Git, GitHub, Google Analytics, Insomnia, JIRA, JMeter, LambdaTest, Looker, Mixpanel, New Relic, Notion, PagerDuty, Postman, Rainforest QA, Rollbar, Runscope, Sauce Labs, Slack, SoapUI, Splunk, SQLPro, Sublime Text, Subversion (SVN), TestFairy, TestFlight, Testpad, TestRail, Trello, Visual Studio Code, Xcode.
Quality Engineering & Leadership
Test Strategy, Scaling QA, Global Team Leadership, CI/CD Integration, Shift-Left Testing, Bug Escape Rate Reduction, Test Automation Frameworks, Quality KPIs, Production Incident Reduction, User/Session Stability, Accessibility Testing (WCAG 2.1 AA), Performance Testing, Load Testing, Technical Program Management, SOX Compliance, Agile Methodologies, ScrumMaster, Cross-functional Collaboration, Mentoring, Career Development.
Interests
Sports
Golf, Tennis, Lakers, Commanders.
Culinary & Leisure
Cooking, Craft Cocktails, Beach Activities.