About
AI Product Manager with 8+ years building scale ups within e-commerce, insurtech and co-working. Currently building AI native products at Channable, designing and deploying production ML models at scale to automate marketplace readiness for 10,000+ merchants in EU and USA. Known for taking ambiguous, high-leverage problems and turning them into scalable products by combining strong product sense, data-driven decision making, effective leadership alignment and close collaboration with engineering, design and commercial teams.
❗️Do not require a visa sponsorship
Work
Utrecht, Netherlands
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Summary
Channable is Europe’s leading feed management and advertising tool. Leading AI-native product development within the Core product in collaboration; designing, training and deploying AI models to production automate marketplace listings for 10,000+ merchants across the EU and US.
Highlights
Defining and driving a “one-click listing” AI strategy across multiple marketplaces, aligning engineering, commercial and leadership stakeholders on a shared roadmap to reduce setup time for merchants and improve time to value by 25% for all users.
Built and deployed AI field and value mapping models (85% accuracy), powering automated attribute mapping for 65% of new setups on Channable. This feature reduces setup time and error resolution time for merchants trying to sell products across Google Shopping, Meta, Amazon and Bol.
Launched AI Attributes, built with Gemma 3, to help sellers extract missing product attributes from incomplete imports. Model accuracy of ±90%. Adoption increased by 5%, usage by 22% .Introduced a free trial (Lite) version of AI Attributes, successfully driving adoption and facilitating upsell.
Partnered with Data and Analytics teams to define success metrics, monitor model performance (accuracy, coverage, adoption), and build dashboards to inform product and commercial decision-making.
Bangalore, India
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Founding member
Summary
Founding member (15th of 400 employees) and Founding Product Manager at Plum, India's largest B2B insurtech (fintech) scale-up backed by Sequioa Capital and Tiger Global, that provides health insurance and benefits to employees and families to 20,000+ businesses in India.
Highlights
Piloted, launched, and scaled a mobile-first Telehealth solution to over 500,000 users, generating $100K in revenue from 80,000 high-quality consultations. The dual user-facing product was deeply integrated with an Electronic Health Records provider, achieving a 70%+ patient Net Promoter Score (NPS) and an 8+ average doctor Customer Satisfaction (C-SAT).
Enhanced funnel conversion by 7% through iterative introduction of 'Doctor profiles' and 'trust markers' to build user trust and engagement.
Integrated payment infrastructure to launch direct payments by employees for Telehealth.
Introduced in-app content and quizzes, increase Weekly Active Usage by 30%.
Launched Plum's mobile app for 150,000 employees on Android and iOS, achieving 100,000+ downloads, a 4.7-star rating, and 35,000 Monthly Active Users (MAU) within a 6-month roadmap.
Enabled 60% of all insurance claims (cashless/reimbursement) to be processed via the mobile app, deeply integrating claim processing with leading insurance providers to process 70% of claims volumes, improving end-to-end financial transaction reliability within a regulated ecosystem, and building trust for end users.
Pioneered an industry-first Network Hospital Search feature via GIS integration, enhancing user convenience and access.
Built an SLA-driven claims operations dashboard used by 100+ support agents, improving NPS to 80% and reducing manual interventions by introducing structured data visibility and operational metrics.
Launched Super Top Up, Plum's first B2C product, generating $122K in Gross Written Premium (GWP) from 10,000+ buyers across web and mobile.
Bangalore, India
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Summary
Managed the P&L for a profitable WeWork property in Bangalore, overseeing operations and achieving 100% occupancy.
Highlights
Owned and managed the P&L for a profitable WeWork property, achieving a 10% increase in EBITDA and maintaining 100% occupancy throughout tenure.
Bangalore, India
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Summary
Led community operations and sales initiatives at WeWork Galaxy and Prestige Atlanta, driving significant revenue and operational efficiencies.
Highlights
Generated over $10M in revenue by selling 600+ desks to new and existing organizations across WeWork Galaxy (HQ) and Prestige Atlanta.
Reduced cost per member to an all-time low through the implementation of streamlined inventory management.
Appointed as Subject Matter Expert for L&D, leading and delivering training programs for Community teams across South India.
Bangalore, India
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Summary
Supported global product teams and streamlined billing operations as a Community Associate at WeWork Galaxy.
Highlights
Streamlined billing operations, acting as a key point of contact for Bain & Co. and providing critical support to the global product team.
Mumbai, India
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Summary
As the first employee, established and scaled retail distribution and subscription services for international print publications across India.
Highlights
Established and scaled retail distribution and subscription services for international print publications across the creative industry in India, achieving a 25% month-over-month margin.
Awards
Recognition for Outstanding Member Experience
Awarded By
Marcelo Claure, Executive Chairman at WeWork
Recognized by WeWork's Executive Chairman as the only Indian employee to receive this award for delivering exceptional member experience.
Interests
Reading
Fiction, Non-fiction.
Fitness
CrossFit, Yoga.
Cooking
Exploring different cultures through their cuisine and urban spaces
Languages
English
Native
Hindi
Native
Skills
AI Product Management
Product Strategy, Roadmap Development, AI/ML, Large Language Models (LLM), General Text Embedding (GTE), Multimodal Learning, Data-driven Product Development, User-centric Design, A/B Testing, Experimentation.
Product Management
Product Lifecycle Management, Agile Methodologies, Go-to-Market Strategy, User Experience (UX), Feature Prioritization, Stakeholder Management, Market Analysis, Competitive Analysis.
Healthcare Technology
Telehealth, Electronic Health Records (EHR), Patient Engagement, Doctor Satisfaction, Health Assessments, Digital Health.
FinTech & Insurtech
B2B SaaS, B2C Product Development, Insurance Claims Processing, Cashless Claims, Reimbursement, Gross Written Premium (GWP), Financial Products, Payment Integration.
Business Growth & Strategy
Market Penetration, Customer Acquisition, Churn Reduction, Sales Enablement, Account Management, Partnership Development, P&L Management, Business Development, Operations Management, Strategic Planning.
Data & Analytics
Mixpanel, Event Instrumentation, Data Analysis, Metrics Tracking, Performance Monitoring, Reporting.
Leadership & Community Building
Cross-functional Team Leadership, Mentorship, DEI Initiatives, Employee Experience, Training & Development, Stakeholder Engagement, Program Management.
Technical Skills
Android, iOS, GIS Integration, Gemma 3.