About
AI Product Manager with 8+ years building B2B scale ups within e-commerce, insurtech and co-working. Known for taking ambiguous, high-leverage problems and turning them into scalable products (0 to 1 to 10) by combining strong product sense, data-driven decision making, effective leadership alignment and close collaboration with engineering, design and commercial teams.
❗️Do not require a visa sponsorship
Work
Utrecht, Netherlands
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Summary
Channable (B2B SaaS, 50Mn€ ARR) is Europe’s leading feed management and advertising platform. Leading AI-native product development within the Core product. Designing, training and deploying AI models to production in collaboration with engineering to automate marketplace listings for 10,000+ merchants across the EU and US.
Highlights
Launched AI feed setup to Google Shopping and Meta feeds for all users, reducing time to activate feeds by 25% for all first time users.
Defined the strategic focus for Channable AI in collaboration with leadership (CTO, CPO), and development counterpart. Executing this multi-year vision with a team of 4 AI/ML developers, including 1 AI researcher, design, and product marketing. The goal is to reduce time to market for all sellers and marketers, through enabling AI setups across multiple channels.
Built and deployed AI field and value mapping models (85% accuracy), powering automated attribute mapping for 65% of setups on Channable. This feature reduces setup time and error resolution time for merchants selling products across all feeds such as, Google Shopping, Meta, Pinterest.
Launched AI Attributes, built with Gemma 3, to help sellers extract missing product attributes from incomplete imports. Model accuracy of ±90%. Adoption increased by 5%, usage by 22% . Introduced a free trial (Lite) version of AI Attributes, successfully driving adoption and facilitating upsell.
Partnered with Data and Analytics teams to define success metrics, monitor model performance (accuracy, coverage, adoption), and build dashboards to inform product and commercial decision-making.
Bangalore, India
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Summary
Founding member (15th of 400 employees, seed to Series A, 6Mn€ ARR to 50Mn€ ARR) and Founding Product Manager at Plum, India's largest B2B insurtech (fintech) scale-up backed by Sequioa Capital and Tiger Global, that provides health insurance and benefits to employees and families to 20,000+ businesses in India.
Highlights
Piloted, launched, and scaled Telehealth, a teleconsultation product, to over 500,000 users, generating $100K in revenue from 80,000 consultations. The 2 user-facing product for doctors and patients was deeply integrated with APIs of an Electronic Health Records provider. The product achieved a 70%+ patient Net Promoter Score (NPS) and an 8+ average doctor Customer Satisfaction (C-SAT).
Improved funnel conversion by 7% through iterative introduction of 'Doctor profiles' and 'trust markers' to build user trust and engagement.
Integrated payment infrastructure to launch direct payments by employees for Telehealth.
Launched Plum's mobile app for 150,000 employees on Android and iOS, achieving 100,000+ downloads, a 4.7-star rating, and 35,000 Monthly Active Users (MAU) within a 6-month roadmap.
Introduced in-app content and quizzes, increasing Weekly Active Usage of the mobile app by 30%.
Enabled 60% of all insurance claims (cashless or reimbursement) to be processed via the mobile app, deeply integrating with insurer APIs to process 70% of claims volumes, improving end-to-end financial transaction reliability within a regulated ecosystem, and building high trust for end users.
Pioneered an industry-first Network Hospital Search feature via GIS integration to enhance user convenience and access to hospitals during an emergency.
Built an SLA-driven claims operations dashboard used by 100+ support agents, improving claims NPS to 80 and reducing manual interventions by introducing structured data visibility and operational metrics.
Launched Super Top Up, Plum's first B2C product, generating $122K in Gross Written Premium (GWP) from 10,000+ buyers across web and mobile.
Bangalore, India
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Summary
Founding member (50/400 employees, 100Mn€ARR). Managed the P&L for a profitable WeWork property in Bangalore, overseeing operations and achieving 100% occupancy.
Highlights
Owned and managed the P&L for a profitable WeWork property, achieving a 10% increase in EBITDA and maintaining 100% occupancy throughout tenure.
Bangalore, India
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Summary
Led community operations and sales initiatives at WeWork Galaxy and Prestige Atlanta, driving significant revenue and operational efficiencies.
Highlights
Generated over $10M in revenue by selling 600+ desks to new and existing organizations across WeWork Galaxy (HQ) and Prestige Atlanta.
Reduced cost per member to an all-time low through the implementation of streamlined inventory management.
Appointed as Subject Matter Expert for L&D, leading and delivering training programs for Community teams across South India.
Bangalore, India
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Summary
Supported global product teams and streamlined billing operations as a Community Associate at WeWork Galaxy.
Highlights
Streamlined billing operations, acting as a key point of contact for Bain & Co. and providing critical support to the global product team.
Mumbai, India
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Summary
As the first employee, established and scaled retail distribution and subscription services for international print publications across India.
Highlights
Established and scaled retail distribution and subscription services for international print publications across the creative industry in India, achieving a 25% month-over-month margin.
Awards
Recognition for Outstanding Member Experience
Awarded By
Marcelo Claure, Executive Chairman at WeWork
Recognized by WeWork's Executive Chairman as the only Indian employee to receive this award for delivering exceptional member experience.
Interests
Reading
Fiction, Non-fiction.
Fitness
CrossFit, Yoga.
Cooking
Exploring different cultures through their cuisine and urban spaces
Languages
English
Native
Hindi
Native
Skills
AI Product Management
Product Strategy, Roadmap Development, AI/ML, Large Language Models (LLM), General Text Embedding (GTE), Multimodal Learning, Data-driven Product Development, User-centric Design, A/B Testing, Experimentation.
Product Management
Product Lifecycle Management, Agile Methodologies, Go-to-Market Strategy, User Experience (UX), Feature Prioritization, Stakeholder Management, Market Analysis, Competitive Analysis.
Healthcare Technology
Telehealth, Electronic Health Records (EHR), Patient Engagement, Doctor Satisfaction, Health Assessments, Digital Health.
FinTech & Insurtech
B2B SaaS, B2C Product Development, Insurance Claims Processing, Cashless Claims, Reimbursement, Gross Written Premium (GWP), Financial Products, Payment Integration.
Business Growth & Strategy
Market Penetration, Customer Acquisition, Churn Reduction, Sales Enablement, Account Management, Partnership Development, P&L Management, Business Development, Operations Management, Strategic Planning.
Data & Analytics
Mixpanel, Event Instrumentation, Data Analysis, Metrics Tracking, Performance Monitoring, Reporting.
Leadership & Community Building
Cross-functional Team Leadership, Mentorship, DEI Initiatives, Employee Experience, Training & Development, Stakeholder Engagement, Program Management.
Technical Skills
Android, iOS, GIS Integration, Gemma 3.