About
Highly effective Logistics and Removals Manager and entrepreneur with 5+ years of experience in domestic logistics and haulage, complemented by a background in property management and business development. Proven ability to drive significant operational efficiencies, achieve substantial revenue growth, and lead high-performing teams. Adept at strategic problem-solving, stakeholder management, and implementing sustainable practices to deliver exceptional client satisfaction and business results.
Work
London, England, UK
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Summary
Spearheaded a multi-stream entrepreneurial venture, identifying and establishing diverse business opportunities in e-commerce and logistics.
Highlights
Achieved a net profit of £5000 in the first year by strategically managing various income streams including reselling, furniture restoration, and courier services.
Implemented comprehensive advertising strategies across multiple social media platforms (Facebook, Gumtree, Task-Rabbit) to increase ad response and sales.
Expanded business operations into new areas by proactively recognizing job-market needs, demonstrating strong entrepreneurial shrewdness.
Achieved a 100% success rate in negotiating profitable sales, leveraging in-depth knowledge of effective sales techniques.
London, England, UK
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Summary
Managed end-to-end domestic and small business moves across the United Kingdom, overseeing operational issues, stakeholder relations, and staff development.
Highlights
Implemented a highly effective Point of Sale payment system, resulting in a significant 30% reduction in payment lag.
Increased turnover by 200% and improved quote-to-job conversion rates through meticulous quotation and client relationship management.
Modernized the team diary system, enhancing accessibility for all members and streamlining operational planning.
Demonstrated exceptional leadership by managing and training a team of two apprentices, achieving a 100% job completion rate.
Ensured compliance with safety regulations while operating 3.5-ton Luton Vans, maintaining high standards of responsibility.
London, England, UK
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Summary
Instructed diverse clientele in climbing and rope skills, contributing to client development and satisfaction.
Highlights
Coached adults and children in climbing and rope skills, fostering skill development across all experience levels.
Hosted group lessons and implemented team-working skills, enhancing participant engagement and collaboration.
Exceeded client expectations, resulting in repeat business requests and quadrupling party bookings.
Recognized as the youngest team member at 19 years old, demonstrating early leadership and dedication.
Volunteer
University of Essex
|Student Ambassador
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Summary
Represented the Philosophy Department, presenting to prospective students and promoting the university brand.
Highlights
Presented departmental information to prospective students, enhancing their understanding of academic programs.
Promoted the university brand at various events, contributing to recruitment efforts.
Essex Climbing Sports Club
|Student Outreach Officer
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Summary
Elected officer responsible for outreach initiatives for the university's climbing club.
Highlights
Managed outreach activities for the club, increasing student engagement.
Engaged with students to promote club membership and activities.
Education
Awards
Commendation for Award-Winning Garden and Allotment
Awarded By
University of Essex, Entrepreneurship and Sustainability Department
Acknowledged for establishing a thriving award-winning garden and allotment area, showcasing practical application of sustainability principles.
Community Champion Award
Awarded By
National Union of Students (NUS)
Recognized for outstanding contribution to the local community, demonstrating commitment to social impact.
Publications
Skills
Management & Leadership
Project Management, Effectiveness Monitoring, Leadership Development, Mentoring, Directing Others, Strategic Mindset, Stakeholder Management, Business Process Re/design, Facilities Management, Team Leadership, Coaching.
Operations & Logistics
Logistics & Haulage, Technology Management, Operational Planning, Supply Chain Management, Driving (3.5-ton Luton Vans).
Client Relations & Sales
Client Relationship Management, Sales, Customer Service, Negotiation, Client Satisfaction.
Business Development & Entrepreneurship
Entrepreneurial, Brand / Culture Champion, Business Development, Marketing & Advertising, Strategic Planning, Market Analysis.
Personal & Professional Development
Critical Thinking, Communications, Time Management, Problem Solving, Work Ethic, Self-Awareness, Positivity, Adaptability, Exceeds Expectations, Provides Feedback.
Other Skills
Writing, Photography.