About
Dynamic and results-oriented professional with over 7 years of experience in product lifecycle management, solution ownership, and AI-powered product delivery. As a founding team member, I've played a pivotal role in shaping product vision and strategy, translating customer needs into actionable roadmaps. Consistently delivered high-impact products, achieving a 95% customer retention rate and driving significant revenue growth, while simplifying complex technical concepts for enhanced customer satisfaction and business success.
Work
Bangalore, Karnataka, India
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Summary
As Solution Owner, drives product strategy and delivery for AI-powered automotive inspection solutions, ensuring alignment with business objectives and market demands.
Highlights
Defined and executed product strategies aligned with business objectives and market demands, utilizing Agile and Scrum methodologies to ensure timely, high-quality outcomes.
Collaborated closely with founders to shape product vision and strategy, contributing to a ~150% increase in annual revenue through innovative product launches.
Developed and delivered 9 AI-powered automotive inspection solutions, translating complex client requirements into actionable technical specifications.
Conducted internal training sessions for 15+ team members, enhancing their understanding of product features and driving a 30% increase in team efficiency.
Led cross-functional teams to design, develop, and deliver solutions, ensuring alignment with client needs and business goals.
Drove continuous improvement initiatives based on client feedback and industry trends, enhancing product adoption and awareness.
Bangalore, Karnataka, India
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Summary
Spearheaded client relationship management and technical account strategy for AI-powered solutions, achieving high customer retention and significant revenue growth.
Highlights
Achieved a 95% customer retention rate by acting as the primary point of contact for clients and building strong relationships through strategic account management.
Managed technical accounts for 14+ clients, ensuring seamless delivery of tailored product solutions and driving 10-30% annual revenue growth per account.
Identified and executed upselling and cross-selling opportunities, contributing to ~85% of total annual revenue through strategic account management.
Improved Net Promoter Score (NPS) by 40-60% across customers through exceptional product delivery and support.
Conducted quarterly training sessions for clients, maximizing the value of AI-powered solutions and driving a ~25% increase in product adoption.
Led project management efforts for client deliverables, ensuring timely and efficient execution.
Bangalore, Karnataka, India
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Summary
Led the Pre-Processing Team in developing and deploying 6 AI-powered products, including object detection and image classification models for production environments.
Highlights
Developed and deployed 6 AI-powered products, including object detection, segmentation, and image classification models, delivering solutions to clients.
Led the Pre-Processing Team, overseeing recruitment, data scraping, and augmentation to support product development.
Built an object detection model with 85%+ accuracy for vehicle damage detection, addressing a critical use case for AI-powered vehicle inspection.
Developed an object detection model with 90%+ accuracy for helmet detection, addressing a critical safety use case.
Trained AI models for CamCom's B2C app, enabling product identification and seamless e-commerce integration.
Managed project timelines and resource allocation to ensure timely delivery of all solutions.
Bangalore, Karnataka, India
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Summary
Supported AI model development through data collection, validation, and project management activities, ensuring high-quality datasets.
Highlights
Conducted data collection, validation, and annotation for AI model training, ensuring high-quality datasets for product development.
Performed QA on AI model outputs and oversaw intern projects to ensure alignment with project goals.
Assisted in hiring and onboarding interns to support data annotation efforts.
Supported project management activities, ensuring timely completion of data-related tasks.
Skills
Product Management
Product Roadmap Development, Feature Prioritization, Stakeholder Management, BRD, PRD, FRD, Product Strategy, End-to-End Product Lifecycle Management, Continuous Improvement.
Customer Success & Account Management
Client Relationship Management, Account Growth, Contract Negotiation, NPS Improvement, International Client Management, Cultural Competence, Global Market Adaptation.
Technical Skills
Python, Jira, Asana, Figma, Prompt Engineering, AI/ML (Computer Vision), Analytics, Object Detection, Segmentation, Image Classification Models.
Functional Skills
Project Management, Design Thinking, Customer Experience, Leadership, Communication, Problem-Solving, Cross-Functional Collaboration.