Ashish Shrestha

Manages front-desk operations for international guests, ensuring smooth check-in/check-out processes and maintaining a high level of customer satisfaction.

Coordinates daily with housekeeping, maintenance, and external service providers to streamline operations and optimize guest experience.

Maintains detailed administrative records, manages reservation systems, and supports financial reconciliation, enhancing internal efficiency leveraging MS Excel and Google Sheets.

Responds to ad-hoc requests, demonstrating strong adaptability and effective prioritization in a dynamic, fast-paced environment.

Audited financial data (invoices, contracts) for global clients, including WHSmith UK and Tesco UK, successfully recovering over £700,000 in overpayments with more than 90% accuracy.

Applied advanced Excel functions (Pivot Tables, XLOOKUP, Macros) to analyze extensive AP and AR datasets, generating comprehensive financial and management reports.

Developed and deployed interactive Tableau dashboards to visualize recovery trends, supplier error rates, and revenue impacts, significantly improving decision transparency.

Collaborated with the UK-based IT team to integrate SQL-driven analytics into audit tools, streamlining processes and boosting compliance and operational efficiency.

Recognized as "Highest Claim Achiever" in January 2021 for outstanding audit accuracy and recovery performance, demonstrating top-tier expertise.

Supported Adidas Nepal's online store operations, assisting with product launches, seasonal campaigns, and inventory planning.

Maintained over 95% product availability by meticulously updating product listings, monitoring stock levels, and ensuring seamless coordination between warehouse and retail operations.

Executed comprehensive market and competitor analyses, providing actionable insights that informed effective pricing and promotional strategies.

Partnered with the marketing team to optimize digital merchandising layouts, directly contributing to increased user engagement and measurable conversion rate improvements.