BASSEM GUEDRI

Cultivated and managed relationships with a diverse international client portfolio, leveraging multilingual communication (Arabic, French, Italian, English) to drive engagement and ensure seamless operations across North African and French-speaking markets.

Spearheaded prospecting and negotiation efforts, successfully establishing and nurturing long-term client relationships that contributed to consistent sales target achievement and revenue growth.

Orchestrated end-to-end international logistics operations, including road, sea, and air transport, optimizing supply chain coordination and efficiency for global shipments.

Provided comprehensive export sales and technical after-sales support, resolving client issues promptly and ensuring high levels of customer satisfaction.

Streamlined the preparation of invoices and critical customs documentation, ensuring compliance and expediting international shipments.

Managed complex stakeholder relationships with customers, suppliers, freight forwarders, and customs authorities to facilitate smooth international trade operations and resolve issues.

Facilitated essential linguistic and cultural mediation for refugees and asylum seekers, ensuring effective communication and understanding during sensitive processes.

Assisted individuals through complex administrative and legal procedures, including asylum applications and court hearings, ensuring accurate documentation and support.

Supported integration processes by fostering clear communication between beneficiaries and local institutions, promoting successful community assimilation.

Provided essential back-office and sales support for the French market, contributing to efficient order processing and sales cycle management.

Managed customer orders and prepared accurate quotations, ensuring timely delivery and client satisfaction.

Successfully resolved client disputes and complaints in a multilingual environment, preserving customer relationships and enhancing service quality.

Executed all necessary export procedures and documentation, ensuring compliance with international trade regulations for shipments to North Africa and the Gulf region.

Monitored client accounts and key export markets across North Africa, the Gulf region, and French-speaking countries to identify sales opportunities and inform strategy.

Offered expert technical guidance to clients on product selection, ensuring optimal solutions tailored to their specific needs.