OPEYEMI OLOFINNIKA
Data Product Delivery Lead | Business Transformation Expert
Calgary, CA.About
Highly innovative and results-driven Data Product Delivery Lead and Business Transformation Expert with a proven track record of spearheading multi-million dollar transformative projects within complex organizational structures. Adept at leveraging advanced data analytics, strategic thinking, and agile methodologies to deliver high-impact, value-driven solutions. Certified in Prosci® Change Management and CSPO®, I excel at fostering a culture of creativity, collaborating with diverse teams, and driving significant business improvements through data-informed decision-making.
Work
Calgary, Alberta, Canada
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Summary
Led strategic data transformation initiatives, directing cross-functional teams in building responsible data products, governance frameworks, and enterprise-scale platforms for the Government of Alberta, delivering significant impact to Albertans.
Highlights
Developed a Student Aid Risk Matrix for Alberta Education, detecting fraudulent applications and supporting $14M in potential annual savings while streamlining reporting workflows.
Spearheaded implementation of federated data operating models and advanced analytics capabilities, integrating Ecollision, MOTRIS, and Mooves platforms to enhance real-time analytics and reporting accuracy for public safety outcomes.
Managed high-performing teams of 2+ Business Analysts, successfully executing multiple transformation projects and engaging Senior Leadership on strategic initiatives.
Delivered new API products, reducing customer integration time by 50% and managing 16,500+ production data points with an 80% reduction in report requests.
Maintained 100% compliance adherence across regulatory audits by implementing robust data privacy, security, and quality frameworks.
Calgary, Alberta, Canada
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Summary
Served as Business Analyst for the Backlog Reduction Project within the Land Titles Department, focusing on operational optimization through process automation, policy development, and enterprise system modernization.
Highlights
Achieved an 89% improvement in processing efficiency, reducing timelines from 91 days to 10 days within 10 months through strategic implementation of solutions.
Generated over $500,000 in annual operational cost savings by strategically implementing Robotic Process Automation (RPA) initiatives using UiPath and Blue Prism platforms.
Accelerated client response times by 60% and reduced manual workload by 50% for client services agents through automated email sorting and initial response drafting, significantly improving client satisfaction.
Led comprehensive digitization of the entire document repository by implementing automated scanning solutions, eliminating manual processes and enhancing accessibility.
Managed a team of 5 Business Analysts as Head of Business Transformation Unit, successfully executing multiple high-priority projects and engaging Senior Leadership on transformation initiatives.
Ottawa, Ontario, Canada
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Summary
Translated business requirements into functional specifications and managed complex projects for the Canada Revenue Agency, focusing on user feedback integration and strategic partnerships.
Highlights
Ensured completeness and achievability of business requirements, achieving a 95% business owner signoff rate through meticulous documentation and collaboration.
Fostered strategic partnerships, identifying optimal solutions that reduced project delivery time by 20% through effective communication and negotiation.
Resolved intricate business problems, achieving a 90% stakeholder satisfaction rate through expert guidance and implementing feedback-driven changes.
Analyzed user feedback and data to inform design improvements and changes, leveraging JIRA for administration and documentation.
Calgary, Alberta, Canada
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Summary
Delivered a digital cloud-based CRM system to replace existing legacy systems, transforming onboarding processes and integrating HubSpot and Sage for enhanced marketing and finance functionalities.
Highlights
Applied Lean Six Sigma principles, reducing operational costs by 15% and saving $200,000 annually through process optimization.
Implemented a cloud-based CRM, reducing onboarding time by 15% and improving data accuracy by 10% through streamlined processes.
Conducted requirements workshops, achieving a 90% stakeholder satisfaction rating while ensuring OSB compliance with a 100% audit pass rate.
Developed user manuals, conducted comprehensive training sessions, and led User Acceptance Testing (UAT) sessions to build user confidence in new system functionalities.
Lagos, Lagos, Nigeria
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Summary
Spearheaded the deployment and implementation of Microsoft Dynamics CRM, significantly improving sales, customer, and prospect management.
Highlights
Collaborated with diverse stakeholders to identify, document, and manage requirements for complex projects, ensuring completeness and achievability of business needs.
Fostered strategic partnerships with business users, identifying optimal solutions and alternatives to enable informed client decisions.
Provided expert guidance to resolve intricate business problems, ensuring high stakeholder satisfaction through effective problem-solving.
Lagos, Lagos, Nigeria
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Summary
Contributed to business analysis activities within a global telecommunications infrastructure company, supporting various organizational initiatives and system improvements.
Highlights
Supported core business analysis functions, contributing to project documentation and stakeholder communication.
Assisted in gathering and analyzing business requirements to inform system improvements and functional specifications.
Collaborated with cross-functional teams to ensure alignment of business objectives with technical solutions.
Lagos, Lagos, Nigeria
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Summary
Provided business analysis support for various banking operations, contributing to process optimization and system enhancements within the financial sector.
Highlights
Analyzed business processes to identify areas for improvement and efficiency gains within banking operations.
Supported the implementation of new banking products and services through detailed analysis and requirement gathering.
Collaborated with IT and business teams to ensure successful project delivery and system integration.
Lagos, Lagos, Nigeria
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Summary
Analyzed and optimized business processes within the banking sector, identifying bottlenecks and implementing solutions to enhance operational efficiency.
Highlights
Conducted in-depth analysis of existing business processes to streamline workflows and identify areas for efficiency.
Developed and documented process improvements, leading to enhanced operational efficiency and resource utilization.
Collaborated with stakeholders to implement process changes and monitor their effectiveness post-implementation.
Languages
English
Certificates
Skills
Industry Knowledge
Change Management, SDLC, KPI Tracking, Root Cause Analysis, Forecasting and Planning, Product Management, Storytelling, Business Analysis, Strategy Analysis, Impact Assessment, Data Governance, Software Project Management, Data Analysis, Digital Transformation, Business Process Re-engineering, Enterprise Architecture, Business Continuity Management, Information Security Management, Data Privacy.
Business Analysis Techniques
Interviews, Workshops, Shadowing, Feasibility Study, Prototyping, Gap Analysis, Data Mapping, Story Boards, Questionnaires, Surveys, RUP UML, Requirements Elicitation, Systems Analysis, Mind Mapping, Rational Rose, RAD Development Techniques, Agile Methodologies, Scrum Ceremonies, SWOT Analysis, PESTLE Analysis, Requirements Gathering, Problem Solving.
Cloud Platforms
AWS, Azure DevOps, Cloudera, Microsoft Fabric, Azure.
Microsoft Technologies
Microsoft Office, Word, Advanced Excel, PowerPoint, MS Visio, MS Project, SharePoint, MS Teams, Microsoft Data Fabric.
Data Visualization & BI
Data Visualization & Reporting, Business Intelligence Analysis, Microsoft Power BI, Databricks, Snowflake, Big Query, SQL, SQL Server Reporting Services (SSRS), SAS, DAX functions, Predictive Analytics, Machine Learning Platforms.
Project & Collaboration Tools
Jira, Confluence, ServiceNow, Balsamiq, Google Meet, Zoom, MS Project Server, Smartsheets, Microsoft Devops.
Process Automation
UiPath, Blue Prism, Robotic Process Automation (RPA).
Web & UI/UX
HTML, UX/UI Design.
Customer Service Platforms
Genesys Connect, Zendesk, Freshworks.
CRM & ERP Systems
Salesforce CRM, SAP ERP, MS Dynamics, HubSpot, Sage.
Soft Skills
Communication, Teamwork, Leadership, Problem Solving, Critical Thinking, Facilitating, Excellent Interpersonal Skills, Client Facing Skills, Research Skills, Technical Documentation, User Training.
Methodologies
Agile, DevSecOps, SIAM frameworks, Human-centered design, Lean Six Sigma.
AI & Emerging Technologies
AI Security, AI Governance, AI Ethics.