Cassandra M. Chapman

About

Associate Professor of Marketing researching the the social psychology of charitable giving, effective and ethical fundraising, and charity scandals. More broadly, I’m interested in the application of psychological knowledge to social issues.

Work

The University of Queensland
|

Associate Professor

Australia

University of Queensland
|

Lecturer in Marketing

Australia

University of Queensland
|

Postdoctoral Research Fellow

Australia

Education

University of Queensland
Australia

PhD

University of Auckland
New Zealand

Bachelor of Arts (Honours I; Psychology)

University of Otago
New Zealand

Bachelor of Commerce (Marketing) / Bachelor of Arts (Psychology, Media Studies)

Publications

Incentivizing Charitable Giving: A Systematic Review of Self- and Other-Benefiting Incentives for Donating Money

Published by

Nonprofit and Voluntary Sector Quarterly

Summary

journal-article

Portable display devices in healthcare: monocular head-worn displays increase perceptions of clinician warmth relative to tablet computers

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Ergonomics

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journal-article

Serving Three Masters: Thematic Analyses Reveal Inherent Ethical Tensions in Fundraising

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Nonprofit and Voluntary Sector Quarterly

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journal-article

Social Identification and Charitable Giving: A Systematic Review and Meta-Analysis

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Nonprofit and Voluntary Sector Quarterly

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journal-article

Measuring Charitable Giving: How to Capture Charitable Behavior in Philanthropy Research

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Nonprofit and Voluntary Sector Quarterly

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We Usually Give Like This: Social Norms Describe Typical Charitable Causes Supported by Group Members

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Nonprofit and Voluntary Sector Quarterly

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journal-article

Interpersonal Fundraising Methods Are Associated With Lower Donation Value Over Time

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Nonprofit and Voluntary Sector Quarterly

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journal-article

Donors' self‐ and other‐oriented motives for selecting charitable causes

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Journal of Consumer Behaviour

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Philanthropy during COVID‐19: Learnings and recommendations for philanthropic organizations navigating crisis

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Journal of Philanthropy and Marketing

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journal-article

The psychology of attraction to multi‐level marketing

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Journal of Consumer Affairs

Summary

journal-article

Nonprofit Scandals: A Systematic Review and Conceptual Framework

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Nonprofit and Voluntary Sector Quarterly

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journal-article

Protecting the Planet or Destroying the Universe? Understanding Reactions to Space Mining

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Sustainability

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Protecting the Planet or Destroying the Universe? Understanding Reactions to Space Mining

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Sustainability

Summary

journal-article

Climate skepticism decreases when the planet gets hotter and conservative support wanes

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Global Environmental Change

Summary

journal-article

Comparing the Effectiveness of Post-Scandal Apologies From Nonprofit and Commercial Organizations: An Extension of the Moral Disillusionment Model

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Nonprofit and Voluntary Sector Quarterly

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journal-article

Charitable Triad Theory: How donors, beneficiaries, and fundraisers influence charitable giving

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Psychology & Marketing

Summary

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Give where you live: A social network analysis of charitable donations reveals localized prosociality

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Journal of Consumer Behaviour

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journal-article

A political experiment may have extracted Australia from the climate wars

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Nature Climate Change

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journal-article

Rage donations and mobilization: Understanding the effects of advocacy on collective giving responses

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British Journal of Social Psychology

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To What Extent Is Trust a Prerequisite for Charitable Giving? A Systematic Review and Meta-Analysis

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Nonprofit and Voluntary Sector Quarterly

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Ripple effects: Can information about the collective impact of individual actions boost perceived efficacy about climate change?

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Journal of Experimental Social Psychology

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Predictors of Mental Health in Aid Workers: Meaning, Resilience, and Psychological Flexibility as Personal Resources for Increased Wellbeing and Reduced Distress

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Disasters

Summary

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No Global Crisis of Trust: A Longitudinal and Multinational Examination of Public Trust in Nonprofits

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Nonprofit and Voluntary Sector Quarterly

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journal-article

No Global Crisis of Trust: A Longitudinal and Multinational Examination of Public Trust in Nonprofits

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Nonprofit and Voluntary Sector Quarterly

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To what extent are conspiracy theorists concerned for self versus others? A COVID‐19 test case

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European Journal of Social Psychology

Summary

journal-article

Why it is so hard to teach people they can make a difference: climate change efficacy as a non-analytic form of reasoning

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Thinking and Reasoning

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Religiosity and volunteering over time: Religious service attendance is associated with the likelihood of volunteering, and religious importance with time spent volunteering.

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Psychology of Religion and Spirituality

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Identity motives in charitable giving: Explanations for charity preferences from a global donor survey

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Psychology & Marketing

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Identity motives in charitable giving: Explanations for charity preferences from a global donor survey

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Psychology and Marketing

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Testing the impact of images in environmental campaigns

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Journal of Environmental Psychology

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Testing the impact of images in environmental campaigns

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Journal of Environmental Psychology

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The moral disillusionment model of organizational transgressions: Ethical transgressions trigger more negative reactions from consumers when committed by nonprofits

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Journal of Business Ethics

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The Moral Disillusionment Model of Organizational Transgressions Ethical Transgressions Trigger More Negative Reactions from Consumers When Committed by Nonprofits

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Journal of Business Ethics

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Teaching and learning guide for intergroup prosociality

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Social and Personality Psychology Compass

Summary

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The Champion Effect in Peer-to-Peer Giving: Successful Campaigns Highlight Fundraisers More Than Causes

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Nonprofit and Voluntary Sector Quarterly

Summary

journal-article

The Champion Effect in Peer-to-Peer Giving: Successful Campaigns Highlight Fundraisers More Than Causes

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Nonprofit and Voluntary Sector Quarterly

Summary

journal-article

Toward a triadic understanding of charitable giving: how donors, beneficiaries, fundraisers, and social contexts influence donation decisions

Summary

dissertation-thesis

Emerging research on intergroup prosociality: Group members' charitable giving, positive contact, allyship, and solidarity with others

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Social and Personality Psychology Compass

Summary

journal-article

Emerging research on intergroup prosociality: Group members' charitable giving, positive contact, allyship, and solidarity with others

Published by

Social and Personality Psychology Compass

Summary

journal-article

Teaching and learning guide for intergroup prosociality

Published by

Social and Personality Psychology Compass

Summary

journal-article

Identifying (our) donors: Toward a social psychological understanding of charity selection in Australia

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Psychology and Marketing

Summary

journal-article

Religiosity and volunteering over time: Religious service attendance is associated with the likelihood of volunteering, and religious importance with time spent volunteering.

Published by

Psychology of Religion and Spirituality

Summary

journal-article

Religiosity and Volunteering Over Time: Religious Service Attendance Is Associated With the Likelihood of Volunteering, and Religious Importance With Time Spent Volunteering

Published by

Psychology of Religion and Spirituality

Summary

journal-article

Building group norms and group identities into the study of transitions from democracy to dictatorship and back again

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The Road to Actualized Democracy: A Psychological Exploratio

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book-chapter

Seven sins when interpreting statistics in sports injury science

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British Journal of Sports Medicine

Summary

journal-article

Identifying (our) donors: Toward a social psychological understanding of charity selection in Australia

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Psychology & Marketing

Summary

journal-article

Engagement and Mentor Support as Drivers of Social Development in the Project K Youth Development Program

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Journal of Youth and Adolescence

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Engagement and Mentor Support as Drivers of Social Development in the Project K Youth Development Program

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Journal of Youth and Adolescence

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journal-article

Healthy eating: A beneficial role for perceived norm conflict?

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Journal of Applied Social Psychology

Summary

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Healthy eating: A beneficial role for perceived norm conflict?

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Journal of Applied Social Psychology

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How can we encourage our voluntary non-remunerated donors to donate more frequently?

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ISBT Science Series

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journal-article

What are the essential capabilities of marketers?: A comparative study of managers', academics' and students' perceptions

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Marketing Intelligence and Planning

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