Jeremiah Chiamaka Peace

Virtual Assistant | Administrative Support Specialist

Lagos, NG.

About

Highly detail-oriented and tech-savvy Virtual Assistant with a proven ability to optimize administrative operations and enhance client efficiency. Adept at leveraging strong communication and organizational skills to provide reliable, confidential, and results-driven virtual support in dynamic digital environments. Passionate about empowering health professionals, small business owners, and entrepreneurs to achieve their core objectives.

Work

Triumphant enterprise

Administrative Virtual Assistant Intern

Summary

Provided comprehensive administrative and operational support, optimizing workflows and improving efficiency for clients.

Highlights

Provided executive-level administrative support, including calendar and email management, and document creation using Google Workspace.

Created a centralized CRM in Trello for project and client tracking, enhancing efficiency and improving client onboarding time by 25%.

Optimized executive calendars, scheduling over 30 meetings monthly and reducing missed appointments by 20% through proactive management.

Managed inbox communications, order processing, and CRM updates, contributing to a 98% customer satisfaction rate.

Fea-lifestyle Spa & Clinic

Medical Virtual Assistant

Summary

Delivered essential administrative and patient support for a medical spa and clinic, ensuring smooth operations and patient satisfaction.

Highlights

Prepared and organized patient charts, verifications, and billing processes, ensuring readiness for appointments.

Generated accurate reports and summaries for medical staff, aiding in informed decision-making.

Scheduled, confirmed, and proactively managed patient appointments, minimizing no-shows and optimizing clinic flow.

Handled sensitive medical data entry with exceptional accuracy and strict confidentiality.

Education

Babcock University (BU)

Bachelor of Science

Nursing Science

Grade: Second Class Upper division

Gbagada Senior Grammar School

Senior Secondary School Certificate (WASSCE)

Secondary Education

Languages

English

Fluent

Skills

CRM Management

Trello, Asana, Notion.

Graphic Design

Canva, CapCut, InShot, Figma.

Email Marketing

Mailchimp.

Social Media Management

Content Creation, Scheduling, Instagram, TikTok, Twitter, LinkedIn.

Administrative Support

Calendar Management, Executive Support, Document Creation, Email Management, Order Processing, Inbox Management.

Research & Travel Management

Research, Travel Planning.