Chase Ruiters
Experienced Contracts & Operations Manager
Cape Town, ZA.About
Highly ethical and results-driven Contracts and Operations Manager with over a decade of progressive experience in facilities management and human resources. Proven ability to optimize operational efficiency, ensure regulatory compliance, and lead diverse teams to exceed performance targets. Adept at strategic planning, stakeholder engagement, and implementing robust systems to drive organizational success and achieve business objectives.
Work
Not specified, Not specified, South Africa
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Summary
Managed comprehensive soft services contracts, ensuring operational excellence, compliance, and effective team leadership within a dynamic property group.
Highlights
Coordinated daily and future tasks with the Facilities Manager, ensuring seamless operations and proactive planning for contract deliverables.
Ensured 100% compliance with KC policies and procedures across all staff, mitigating risks and maintaining high operational standards.
Optimized resource management by timely requesting consumables and materials, preventing shortages and supporting continuous service delivery.
Monitored and maintained high housekeeping standards across all facilities, identifying and reporting shortcomings to uphold cleanliness and safety.
Managed Contractor HSE Files, ensuring all documents were updated and filed, which reinforced regulatory compliance and safety protocols.
Not specified, Not specified, South Africa
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Summary
Oversaw contract management for a leading services group, driving client satisfaction, optimizing resource utilization, and ensuring staff performance.
Highlights
Resolved client issues and provided timely feedback, enhancing client satisfaction and strengthening professional relationships.
Maximized resource efficiency by effectively managing stock, equipment, and consumables, contributing to cost savings and operational continuity.
Conducted regular site inspections and maintained stringent housekeeping standards, ensuring optimal facility conditions and compliance.
Implemented robust monitoring of outsourced contractor performance, upholding service quality and accountability for Eden Projects and Brasco.
Streamlined performance evaluations and disciplinary actions, fostering a productive work environment and ensuring adherence to company policies.
Cape Town, Western Cape, South Africa
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Summary
Managed end-to-end recruitment and selection processes for a provincial branch, ensuring compliance and efficient talent acquisition during a maternity cover period.
Highlights
Identified recruitment needs and compiled essential documentation, streamlining the hiring process for various roles.
Oversaw candidate response handling and shortlisting in collaboration with the recruiting manager, improving selection efficiency.
Coordinated interview scheduling and prepared all necessary documents, ensuring a smooth and organized interview process.
Conducted interviews for Funeral Service Representatives, contributing to effective candidate assessment and selection.
Ensured all recruitment and selection activities adhered to company policies, procedures, and legal requirements, maintaining compliance.
Not specified, Not specified, South Africa
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Summary
Managed critical HR documentation and data for appointments and compensation, ensuring accuracy and compliance within the Department of the Premier.
Highlights
Executed transactions for letters, secondments, and employment contracts, ensuring timely and accurate processing of HR documentation.
Drafted all appointment and employment letters in compliance with prescripts, maintaining legal and policy adherence.
Managed a comprehensive database of appointments and handover documents, enhancing data integrity and accessibility.
Ensured all amendments were processed timeously, meeting client deadlines and supporting efficient HR operations.
Captured intern appointments on PERSAL, facilitating accurate record-keeping for new hires.
Not specified, Not specified, South Africa
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Summary
Maintained the organizational structure and HR database on PERSAL, supporting accurate post management and reporting for the Department of the Premier.
Highlights
Ensured effective maintenance of the organizational structure on PERSAL, supporting accurate HR planning and reporting.
Assisted with the creation, amendment, and auditing of establishments on PERSAL for 11 modernized departments, ensuring structural integrity.
Managed the creation, amendment, and abolishment of posts, including movement and history checks, to maintain accurate records.
Extracted critical reports on movement, relocation, leave, and performance agreements from PERSAL, providing data for strategic decision-making.
Implemented new or revised structures on PERSAL, creating new components and posts, which facilitated organizational changes.
Not specified, Not specified, South Africa
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Summary
Managed HR records and information flow, ensuring efficient document management and public inquiries for the Department of the Premier.
Highlights
Reported directly to the Chief Registry Clerk, maintaining clear communication on document management status.
Managed tracking of all incoming and outgoing files, ensuring efficient document flow and accountability.
Collected and followed up on outstanding documents across various HR departments, improving document completion rates.
Maintained a comprehensive filing system, ensuring accurate storage and retrieval of HR records.
Handled general inquiries from employees and the public, providing timely and accurate information.
Not specified, Not specified, South Africa
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Summary
Facilitated efficient mail and document distribution for various departments within the Department of the Premier.
Highlights
Delivered outgoing mail from directors to Heads of Departments, ensuring timely communication.
Collected and distributed newspapers to all managers, keeping leadership informed.
Maintained accurate records of incoming and outgoing documents, improving traceability.
Collected mail and documents from other government departments, streamlining inter-departmental communication.
Sorted incoming post and distributed it to relevant personnel, ensuring efficient information flow.
Not specified, Not specified, South Africa
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Summary
Supported efficient paperwork and filing system maintenance, ensuring confidentiality for the Department of the Premier.
Highlights
Managed effective filing of paperwork, contributing to organized record-keeping.
Maintained the filing system, ensuring easy access and retrieval of documents.
Ensured confidentiality of sensitive information, upholding data security protocols.
Education
Awards
Vice President of IT
Awarded By
Students In Free Enterprise (SIFE) Executive
Served as Vice President of IT for the Students In Free Enterprise (SIFE) Executive, demonstrating leadership in technology initiatives.
1st Co-Project Manager of Greening the Bush
Awarded By
UWC
Led as the first Co-Project Manager for 'Greening the Bush,' the University of the Western Cape's inaugural environmental initiative.
Languages
English
Skills
Management & Leadership
Contract Management, Operations Management, Project Management, Team Leadership, Performance Management, Decision Making, Strategic Planning, Resource Allocation, Stakeholder Engagement, Problem Solving, Process Improvement.
Human Resources
Recruitment & Selection, Employee Relations, Payroll Administration, HR Compliance, Staff Training & Development, HRIS (PERSAL), HR Documentation, Compensation Management.
Facilities & Operations
Facilities Management, Vendor Management, Inventory Management, Housekeeping Standards, Site Inspections, HSE Management (Health, Safety, Environment), Operational Efficiency, Logistics.
Administration & Data
Data Management, Record Keeping, Reporting, Filing Systems, Document Control, Office Administration, Compliance Monitoring, Microsoft Office Suite.
Interpersonal & Communication
Client Relations, Cross-functional Collaboration, Assertiveness, Active Listening, Conflict Resolution, Mentoring, Coaching.
Interests
Personal Development
Reading, Self-development Activities.
Recreation
Listening to Music, Outdoor Activities, Sports, Hiking, Camping, Swimming.
Technology
Computers, Software, Gaming.
References
Mr. Gaylin Petersen
Operations Manager, Broll Property Group: Broll Soft Services (C) 084 733 2233, GPetersen@broll.com
Mrs. Shaurette October
Administrator, KC Epping Mill: Broll Facilities Management (C) 067 592 8214, SOctober@broll.com
Mr. Kenny Kruger
Area Manager, Supercare Service Group (C) (071) 859 1603, Kenny.Kruger@supercare.co.za
Mr. Ettiene O. Stemmet
Site Lead - Facilities Manager, KC Epping: Broll Facilities Management (C) 066 308 9370, OStemmet@broll.com
Mrs. Gameeda Jardien
(Former) Regional Manager: Training, Empact Group (C) 078 131 6822, Gameeda.Jardien@gmail.com
Mr. Stuart Arendse
PERSAL Controller/ Supervisor, Establishment Control, Department of the Premier (W) 021 483 5633, Stuart.Arendse@westerncape.gov.za