ASIBEH DIVINEFAVOUR

ASIBEH DIVINEFAVOUR

Front desk officer/ Personal Assistant

No4 oke odañ street off majiyagbe ipaja lagos, Ipaja, NG.

About

Highly motivated and results-driven professional with a proven track record in client relationship management and executive administrative support. Adept at cultivating strong client connections, understanding complex needs, and strategically achieving organizational objectives. Demonstrated expertise in fostering client loyalty, optimizing operational efficiency, and delivering exceptional results within dynamic environments.

Work

RICHES EXPERIENCE LIMITED

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Personal Assistant / Relationship Management

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Summary

Provided dedicated personal assistance and managed client relationships within a dynamic organization.

Highlights

Streamlined executive operations by expertly managing complex schedules, high-volume correspondence, and critical administrative tasks, enhancing leadership productivity.

Cultivated and maintained robust client relationships, resulting in high levels of satisfaction and improved retention rates through proactive engagement.

Orchestrated seamless communication channels between clients and internal teams, resolving inquiries efficiently and optimizing service delivery processes.

DENNIS REAL ESTATE

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Front desk officer

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Summary

Provided comprehensive customer support and managed advertising initiatives for a real estate firm.

Highlights

Efficiently managed a high volume of customer inquiries, delivering timely support that significantly enhanced client satisfaction.

Developed and executed targeted advertising strategies to effectively promote real estate listings, increasing visibility and engagement.

Contributed to measurable client acquisition and retention efforts through exceptional communication and service delivery.

Education

John Ideal Secondary School

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Waec General Studies

Toria International Secondary School

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High School General Studies

Languages

English

Fluent

Igbo

Native

Certificates

Senior Secondary School Certificate (WAEC)

West African Examinations Council (WAEC)

Skills

Customer Service

Customer Support, Inquiry Resolution, Service Delivery.

Client Relationship Management

Customer Relations, Client Retention, Client Acquisition, Customer Satisfaction.

Administrative Support

Schedule Management, Correspondence, Office Administration.

Communication

Verbal Communication, Written Communication, Interpersonal Skills.

Goal Achievement

Target Attainment, Strategic Planning, Performance Optimization.

Advertising

Marketing Strategies, Promotional Activities.

References

References

Available upon request.