Dhara Kansagara

Led multi-cloud FinOps operations across AWS, Azure, GCP, and OCI, managing over $10M in annual spend to drive significant cost efficiency and governance.

Collaborated with Finance to develop and implement cloud forecasting models, leveraging Streamlit/Power BI dashboards, enhancing spend visibility and accuracy by 60%.

Drove cloud cost optimization initiatives, including rightsizing and contract renegotiation, achieving 25-40% annual cloud cost reduction without impacting performance.

Implemented robust cloud cost allocation models and tagging standards to accurately measure unit economics across business units and applications.

Expanded FinOps governance to encompass SaaS, AI/ML, and cloud marketplaces, boosting spend visibility to over 95% accuracy across all environments.

Partnered with finance, procurement, and engineering to align cloud demand planning and governance, securing better discounts and pricing from cloud providers and MSPs.

Enabled data-driven decision-making for 250+ partner universities by integrating Tableau and SAP Analytics Cloud, enhancing financial visibility.

Maintained 50+ SAP production systems with 99.9% uptime, supporting over 100K users and ensuring high service reliability.

Led critical migrations from SAP ECC to S/4 HANA and SAP GUI to Fiori, ensuring seamless adoption and optimized performance.

Collaborated with $15B+ enterprise clients and IT leaders to translate complex RFx requirements into scalable cloud-based ERP and S2P solutions.

Delivered Source-to-Pay (S2P) cloud solutions, reducing procurement cycle times by 10% for enterprise clients.

Collaborated with 3+ Managed Service Providers and resellers to design and implement S2P, SAP ERP, and Oracle NetSuite integrations, enhancing project delivery.

Managed project delivery using Agile/Waterfall methodologies, achieving 16% faster implementation while maintaining scope, quality, and cost.

Led onsite and off-site workshops with global clients to define KPIs, adoption targets, value realization, and ROI for Zycus products.

Outlined project scope, user stories in JIRA, and defined 'AS-IS' and 'TO-BE' business processes using Business Process Management (BPM) tools.

Developed comprehensive documentation including Business and Functional Requirement Documents, User Stories, Test Cases, and RAID logs for over 5 clients.

Implemented cross-functional strategies, conducted UAT, and trained stakeholders, boosting customer satisfaction by 40% post-go-live.

Conducted market research to identify customer needs, driving a 25% increase in product adoption and a 20% rise in engagement.

Managed Linux-based store applications across 950+ locations, ensuring 99.99% uptime through proactive monitoring with Tableau and Splunk dashboards.

Improved website security and SEO ranking by 18% through identifying and resolving UI/UX and backend anomalies.

Managed projects using JIRA, ensuring timely delivery and alignment of user requirements with product goals, documenting lessons in Confluence.