Dhruv Bhatia

Senior Product Leader | Technical Entrepreneur
Toronto, CA.

About

Seasoned Product Leader with 14+ years of experience across B2B SaaS and B2C product companies, transitioning from entrepreneurship to a senior product role in a high-growth environment. Proven ability to scale products from 0-1 to over $10M+ ARR, leveraging expertise in AI Agents, Product-Led Growth, and a strong technical foundation from a Tier 1 USA college, to drive significant business impact and innovation.

Work

LocalPanda
|

Founder & CEO

Toronto, Ontario, Canada

Summary

Founded and led LocalPanda, a SaaS marketing solution, driving product development and growth strategies for local businesses.

Highlights

Launched a SaaS marketing solution, acquiring 120+ customer sign-ups and growing to 10+ paying customers with a product-led growth (PLG) approach.

Developed the product from conception (0-1), encompassing UX design, coding, marketing, and sales funnel implementation.

Leveraged cutting-edge AI (fine-tuning, crewAI, OpenAI APIs) to build AI Agents and features, enhancing businesses' local 3-pack ranking on Google Maps.

Achieved self-sustainability with a <1% churn rate, successfully transitioning the venture to a side project to focus on product leadership opportunities.

SocialPilot
|

Lead Product Manager

Summary

Led the 0-1 Reviews product vertical and Go-to-Market activities for SocialPilot, a B2B SaaS Social Media Management platform.

Highlights

Spearheaded the 0-1 launch of the Reviews product vertical, driving GTM strategies for a B2B SaaS platform serving 12,000+ customers.

Conducted 125+ customer interviews and collaborations in the US for Alpha and Beta product releases, ensuring market-fit and user satisfaction.

Applied Product-Led Growth (PLG) principles and actively participated in GTM activities from inception, accelerating product adoption.

Pioneered early Generative AI features by fine-tuning and integrating cutting-edge APIs, enhancing product capabilities.

Mentored and guided direct reportees, fostering their development within the product management framework.

Casa UGC (Exited)
|

Founder & CEO

Summary

Founded and scaled Casa UGC, a B2B SaaS company, empowering D2C startups to boost sales through shoppable videos.

Highlights

Launched and scaled a B2B SaaS platform from scratch, acquiring 300+ customers and enabling D2C startups to increase sales with shoppable videos.

Pioneered and implemented product-led growth (PLG) strategies, driving organic customer acquisition through word-of-mouth.

Grew and managed a cross-functional team of 5+ marketers, designers, and developers, fostering a collaborative and high-performing environment.

Successfully exited Casa UGC, leading to its acquisition by SocialPilot, demonstrating strong entrepreneurial and strategic acumen.

Alida (prev. Vision Critical)
|

Product Manager, Enterprise APIs and Mobile App

Summary

Owned API and marketplace products, leading 0-1 implementation for a Gartner Magic Quadrant CXM company with $100MM ARR.

Highlights

Spearheaded the 0-1 development and implementation of the API and marketplace product for a Gartner Magic Quadrant CXM company with $100MM ARR.

Cultivated and managed API partnerships with 500+ global Fortune 500 brands, including McDonald's, Conde Nast, and Copa90.com.

Collaborated effectively with designers, developers, and Product Marketing Managers (PMMs) to deliver both API and mobile app products.

Mentored aspiring product managers, contributing to team growth and knowledge transfer.

Olacabs (ANI Technologies Pvt. Ltd.)
|

Product Manager, Consumer Products

Summary

Ideated, launched, and optimized consumer products, including a lightweight app and website flows, for a leading ride-sharing platform.

Highlights

Ideated and launched Ola Lite, a ~570 KB lightweight app, achieving 100K downloads and 20K bookings in one month to serve the Indian market.

Utilized Google's Progressive Web App (PWA) technology, positioning Ola Lite as one of the earliest Google I/O featured PWA partners.

Led the redesign of the Outstation category flow on the website, resulting in a 60% increase in conversion rates.

Ixigo & TrulyMadly
|

Senior Product Manager

Summary

Drove monetization strategies and product development for travel and dating platforms, focusing on profitability and user engagement.

Highlights

Drove monetization strategies with a primary objective of increasing company profitability across multiple product lines.

Created the 'app wall' feature on the trains app homepage, increasing revenue by ~30%.

Led the booking feature in the trains app, powered by Cleartrip, which increased revenue by 25%.

Pioneered 'growth hacks' that generated new revenue of 3L+/month for the business.

Led the design, development, and execution of 'TrulyMadly Select,' a platform projected to reach 10L+/month revenue, and scaled 'TrulyMadly Sparks' 10X from 1L/month to 10L/month in direct message matches.

NetApp, Inc.
|

Software Engineer

Summary

Developed features, fixed critical bugs, and managed a fault injection testing project to ensure system reliability for enterprise storage solutions.

Highlights

Developed and implemented new features, resolved critical bugs, and wrote scripts to enhance software functionality and stability.

Managed a comprehensive fault injection testing project, ensuring timely deliverables and robust system performance.

Engineered a specialized tool to validate the integrity of the replication protocol, significantly improving system reliability.

Education

University of Illinois, Urbana-Champaign
Urbana-Champaign, Illinois, United States of America

Bachelor of Science

Computer Engineering

Languages

English

Certificates

Pragmatic Marketing - Practical Product Management Certificate

Issued By

Pragmatic Marketing

LangChain for LLM Application Development
Multi AI Agent Systems with CrewAI

Skills

Analytics

Mixpanel, Hotjar.

Prototyping

Figma.

AI/ML

LangChain, Claude, ChatGPT, Cursor, Generative AI, Fine-tuning, crewAI, OpenAI APIs, AI Agents.

Roadmap Prioritization

Notion, JIRA, Clickup.

Coding Technologies

React, NodeJs, JavaScript.

Product Management

Product-Led Growth (PLG), Go-to-Market (GTM), UX Design, Sales Funnel Optimization, API Development, Mobile App Development, Monetization Strategies, SaaS, B2B, B2C, Customer Experience Management (CXM), Market Research, Stakeholder Management, Team Leadership, Product Strategy, Agile Methodologies, Software Development Life Cycle (SDLC), Product Scaling (0-1 to $10M+ ARR).

Software Engineering

Fault Injection Testing, Replication Protocols, Feature Development, Bug Fixing, Scripting.

Entrepreneurship

Startup Launch, Team Building, Business Development, Strategic Planning, Exit Strategy.