About
Highly analytical Data Analyst with over 4 years of dedicated experience in Business Intelligence and 10+ years in IT, specializing in database administration and data visualization. Proven expertise in developing high-impact BI solutions, including reports and dashboards for key organizations like Petrobras and the Federal Court of Accounts (TCU), leveraging Power BI, SQL, DAX, and Azure. Adept at translating complex business needs into actionable data models and KPI-driven insights, utilizing agile methodologies to deliver efficient and visually impactful analyses.
Work
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Summary
Currently serving as a Data Analyst, responsible for developing and optimizing BI solutions within an Azure environment to enhance operational effectiveness and data-driven decision-making.
Highlights
Developed and maintained high-impact dashboards and analytical panels using Power BI, optimizing data visualization for efficient business insights.
Managed data optimization and governance within Azure environments, significantly contributing to enhanced operational effectiveness and data integrity.
Led requirements analysis and gathering sessions, ensuring precise alignment between complex business needs and implemented data solutions.
Executed advanced SQL queries for precise data extraction and manipulation, supporting robust data modeling and analytical outcomes.
Resolved complex data problems using analytical skills and agile methodologies (SCRUM/SAFE), improving data solution delivery.
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Summary
As a Data Analyst at Stefanini, delivered comprehensive data solutions for clients like Petrobras, focusing on ETL development and dashboard creation.
Highlights
Developed and optimized ETL processes using Knime, Python, SQL, and Power BI, streamlining data workflows and improving data availability.
Designed and maintained custom dashboards for client Petrobras, leveraging data from ServiceNow, Oracle, and SAP, enabling on-demand insights for critical decision-making.
Resolved complex data-related issues through analytical problem-solving and Agile (Scrum) methodologies, enhancing project efficiency and delivery.
São Paulo, São Paulo, Brazil
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Summary
Contributed as a Data Analyst to BI projects in the automotive sector for Stellantis, focusing on report generation, panel maintenance, and ETL process development.
Highlights
Developed and implemented BI projects for Stellantis within the automotive sector, enhancing data-driven strategies.
Provided critical support and maintenance for existing analytical panels, ensuring continuous data accessibility and reliability.
Designed and developed ETL processes, significantly improving data flow and preparation for analytical reporting.
Created new analytical reports that directly supported and enhanced decision-making for Stellantis product sales.
Belo Horizonte, Minas Gerais, Brazil
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Summary
Served as an Information Technology Advisor and Data Analyst, delivering critical IT infrastructure support while developing key analytical reports for regulatory bodies.
Highlights
Generated high-level analytical reports for the Federal Court of Accounts (TCU) using Excel, Power BI, DAX, and ETL, supporting regulatory compliance and oversight.
Managed comprehensive IT infrastructure, including AD, File Server, DHCP, DNS, and GPO services, ensuring robust data environment stability for analytical operations.
Developed and documented Standard Operating Procedures (SOPs) for IT and data center routines, enhancing operational efficiency and data security.
Administered network security (pfSense, Firewalls) and access permissions, safeguarding sensitive data used in analytical processes.
Provided essential user support and monitoring, ensuring seamless operation of IT systems critical for data collection and analysis.
Belo Horizonte, Minas Gerais, Brazil
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Summary
As a Support Analyst, delivered high-quality IT services, ensuring operational efficiency and data integrity within defined service level agreements.
Highlights
Delivered high-quality technical support, resolving user issues efficiently and maintaining system uptime within strict SLA parameters.
Contributed to the organization and inventory of IT equipment, enhancing asset management and operational readiness.
Identified and implemented effective and efficient IT solutions, improving service quality and user satisfaction.
Managed call resolution processes, ensuring accurate information capture and adherence to quality standards for all support interactions.
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Summary
Managed IT support operations, including call queues and system configurations, ensuring reliable IT service delivery.
Highlights
Managed IT support call queues adhering to ITIL best practices, improving response times and issue resolution efficiency.
Configured and maintained Windows and Linux desktop environments, ensuring optimal performance for end-users.
Administered Windows and Debian servers, contributing to the stability and security of critical IT infrastructure.
Belo Horizonte, Minas Gerais, Brazil
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Summary
Provided comprehensive IT support, focusing on system configuration, data backup, and network administration.
Highlights
Executed PostgreSQL and server file backups, ensuring data integrity and rapid recovery capabilities.
Configured and maintained Windows Server 2008, including Active Directory for user and permission management, enhancing network security.
Managed network infrastructure components (DNS, DHCP, WiFi), optimizing connectivity and resource sharing for users.
Performed software installations and configurations (e.g., MS Office, Outlook), ensuring seamless operation for end-users.
Languages
Spanish
Fluent
Portuguese
Native
English
Fluent
Certificates
Skills
Programming Languages & Databases
PL/SQL, Transact-SQL (T-SQL), Python, SQL, DAX, Microsoft SQL Server, PostgreSQL.
Business Intelligence & Data Visualization
Power BI, Data Visualization, Dashboard Creation, KPI Development, BI Projects, Analytical Reporting, Data Modeling.
Data Engineering & Analytics Tools
ETL Processes, Knime Analytics, Azure, MS Office, Excel, ServiceNow, Oracle, SAP.
Methodologies & IT Operations
Agile Methodologies, Scrum, SAFE, Problem Analysis & Resolution, Requirements Analysis, Data Optimization, Data Management, IT Infrastructure, Network Administration, Active Directory (AD), Firewall Management (pfSense), Server Configuration, Backup & Recovery, ITIL.