About
Highly innovative Computer Networks & Cybersecurity student leveraging a neurodivergent cognitive architecture for breakthrough solutions in pattern recognition and complex problem-solving. Transitioning from a successful career in hospitality leadership, I bring a proven record of managing diverse teams and implementing technology-driven efficiencies, including a 150% increase in wine sales and 20% operational efficiency gains. Passionate about creating inclusive digital systems, my AI educational tools won first place at EU GREEN Innovation Days 2025, demonstrating my commitment to enhancing human potential through secure and accessible technology.
Work
Sligo, County Sligo, Ireland
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Summary
Serving as a Student Senator within the ATU Sligo Students' Union, representing the Department of Computing & Electronic Engineering while pursuing a Bachelor of Science (Honours) in Computer Networks and Cyber Security.
Highlights
Represented the Department of Computing & Electronic Engineering within the ATU Sligo Student Senate, advocating for student needs and academic interests.
Engaged deeply in network architecture, cybersecurity, Linux systems, ethical hacking, AI/ML, and blockchain technology concepts, applying theoretical knowledge to practical scenarios.
Participated in EU GREEN alliance initiatives, focusing on developing inclusive digital systems that enhance human potential and maintain security.
Ireland, Ireland, Ireland
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Summary
Provided top-tier customer support for eBay, leveraging hospitality expertise to bridge the gap between customer service and complex e-commerce systems.
Highlights
Rapidly adapted to complex eBay e-commerce systems, demonstrating quick learning of new technologies and effective problem-solving.
Resolved high-volume, diverse customer queries, often requiring creative problem-solving and technical troubleshooting.
Collaborated with cross-functional teams to streamline support processes, improving overall efficiency by 15%.
Utilized data analysis tools to identify trends and improve customer satisfaction metrics, enhancing service delivery.
Ballyfarnan, Co. Roscommon, Ireland
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Summary
Led high-end restaurant operations, seamlessly integrating technology to enhance guest experiences and drive operational efficiency.
Highlights
Managed a diverse team of 30+ staff, fostering a culture of excellence that reduced staff turnover by 25%.
Implemented new wine selling techniques supported by digital inventory management, resulting in a 150% increase in wine sales.
Streamlined administrative processes through digital tool adoption, improving overall operational efficiency by 20%.
Collaborated with the IT department to enhance cybersecurity measures for guest data protection.
Dublin, Leinster, Ireland
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Summary
Elevated the dining experience at a premier 5-star hotel by managing daily operations and strategically implementing new digital systems.
Highlights
Assisted in managing daily operations and special event planning for multiple F&B outlets, ensuring high service standards.
Contributed to the implementation of a new digital reservation system, increasing booking efficiency by 30%.
Conducted data-driven analysis of sales patterns to optimize menu offerings and pricing strategies.
Trained staff on new technologies and GDPR privacy protocols, ensuring compliance and operational readiness.
Dublin, Leinster, Ireland
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Summary
Enhanced service standards and operational efficiency through strategic use of technology and effective team management in a luxury hotel.
Highlights
Managed daily operations and staff training, improving service quality scores by 25%.
Utilized data analytics tools to track and improve key performance indicators, driving continuous improvement.
Implemented a digital feedback system, increasing guest satisfaction and enabling real-time service adjustments.
Coordinated with IT support to troubleshoot and maintain restaurant management systems.
Dublin, Leinster, Ireland
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Summary
Demonstrated leadership and adaptability in a fast-paced, luxury hospitality environment, optimizing team operations and technology integration.
Highlights
Led team operations, including VIP customer care and creation of standard operating procedures.
Quickly mastered MICROS system and other hospitality software, becoming the go-to trainer for new staff.
Implemented a digital communication system for shift handovers, improving information flow and team coordination.
Maintained high standards of data accuracy in all digital systems, ensuring reliable reporting and analysis.
Education
Awards
EU GREEN Innovation Days First Place Winner
Awarded By
EU GREEN Alliance
Awarded first place for innovative AI educational tools, demonstrating leadership in technological advancement driven by neurodivergent perspectives.
Senator Of Year Award
Awarded By
ATU Sligo Students' Union
Recognized for outstanding contributions and representation as a Student Senator.
LIFT Facilitator
Awarded By
LIFT Ireland
Certified facilitator for LIFT (Leading Ireland's Future Together) program, promoting leadership and positive change.
Employee of Quarter
Awarded By
Kilronan Castle Estate & Spa
Recognized for exceptional performance and contributions to operational excellence.
Languages
Romanian
Native
Spanish
Basic
Italian
Conversational
English
Fluent
Skills
Cybersecurity
Network Architecture, Security Protocols, Ethical Hacking, GDPR Compliance, Data Protection, System Security.
Artificial Intelligence (AI)
AI Ethics, Machine Learning Applications, Inclusive Digital Systems, AI Educational Tools.
Blockchain Technology
Decentralized Systems, Blockchain Development.
Operating Systems
Linux Systems Administration, Scripting.
Data Analysis & Reporting
Data Analytics Tools, KPI Tracking, Financial Reporting, Sales Pattern Analysis.
Project & Operations Management
Operational Efficiency, Process Optimization, Team Leadership, Cross-functional Collaboration, SOP Development, Inventory Management.
Customer Experience
Customer Service, VIP Customer Care, Guest Satisfaction, Digital Feedback Systems.
Technology Integration
POS Systems, MICROS System, Digital Reservation Systems, Staff Scheduling Software, E-commerce Systems.
Training & Development
Staff Training, Module Development, New Staff Onboarding, Technology Training.
Problem Solving
Technical Troubleshooting, Creative Problem-Solving, Pattern Recognition, Breakthrough Solutions.
Multi-agent Systems
Agent-based Modeling, Distributed AI, Complex Systems.
Environmental Science
Sustainable Development Goals (SDGs), Green Innovation.
Docker
Containerization, DevOps Tools.