Faustina Achaa Ndenwom

Operations & Data Analytics Professional
C6/16 Lakeside Estate,University Avenue, Gk09038899, Adenta, Accra, GH.

About

Dedicated professional blending a strong foundation in mathematics education with specialized expertise in operations management and data science. Proven ability to leverage data analysis, process improvement, and project management skills to drive efficiency and solve complex challenges. Known for collaborative leadership and effective communication, poised to contribute to data-driven decision-making and operational excellence.

Work

Ghana Education Service
|

Teacher (Mathematics)

Accra, Greater Accra, Ghana

Summary

Led mathematics instruction for diverse student populations, fostering academic growth and developing critical thinking skills through engaging pedagogical methods.

Highlights

Developed and implemented comprehensive mathematics curricula, improving student comprehension and achieving an average 15% increase in test scores.

Managed classroom operations for up to 40 students, optimizing learning environments and ensuring efficient resource allocation.

Utilized data analysis to track student performance trends, identifying areas for improvement and tailoring teaching strategies to individual needs.

Collaborated with colleagues to enhance departmental processes, contributing to a more cohesive and effective educational program.

Mentored junior teachers on best practices in mathematics instruction and classroom management, fostering professional development.

Navrongo Senior High School
|

Mathematics Teacher (Internship)

Navrongo, Upper East, Ghana

Summary

Supported mathematics instruction and student development, applying theoretical knowledge to practical classroom settings.

Highlights

Assisted in delivering mathematics lessons to over 100 students, reinforcing key concepts and providing individualized support to improve understanding.

Contributed to the development of supplementary learning materials, enhancing student engagement and comprehension of complex topics.

Participated in student assessment and feedback processes, helping to identify learning gaps and inform instructional adjustments.

Observed and applied effective classroom management techniques, contributing to a productive and disciplined learning environment.

Virtual Sound Lab
|

IT Support Staff (Attachment)

Accra, Greater Accra, Ghana

Summary

Provided essential technical support and troubleshooting services, ensuring smooth operation of IT systems and hardware.

Highlights

Resolved technical issues for users, reducing average system downtime by 20% and improving operational efficiency.

Performed routine maintenance and diagnostics on computer hardware and software, proactively preventing potential system failures.

Assisted in the installation and configuration of new IT equipment, ensuring seamless integration and optimal performance.

Documented support requests and resolutions, contributing to a comprehensive knowledge base for future reference and faster problem-solving.

Volunteer

University of Education, Winneba
|

Course Representative

Winneba, Central, Ghana

Summary

Represented student interests and facilitated communication between students and faculty for academic courses.

Highlights

Served as a primary point of contact for over 150 students, addressing academic concerns and providing timely information.

Facilitated constructive feedback sessions between students and lecturers, contributing to course improvements and student satisfaction.

Organized study groups and resource sharing initiatives, supporting peer learning and academic success for classmates.

Communicated critical updates on coursework, deadlines, and academic policies, ensuring all students were well-informed.

Badunu L/A JHS
|

Staff Secretary

Badunu, Northern, Ghana

Summary

Managed administrative and communication flows for staff, ensuring efficient record-keeping and information dissemination.

Highlights

Streamlined meeting minute documentation, reducing processing time by 25% and improving accessibility of key decisions.

Coordinated internal communications for a staff of 30+, ensuring timely dissemination of important updates and directives.

Maintained accurate records and files for staff, enhancing organizational efficiency and data retrieval capabilities.

Facilitated smooth communication between various departments, supporting collaborative efforts on school-wide initiatives.

Tono Hall
|

Hall President

Winneba, Central, Ghana

Summary

Led and represented the student body of Tono Hall, overseeing welfare, events, and administrative functions.

Highlights

Managed a budget of approximately 2000 Ghana cedis for hall activities and welfare initiatives, ensuring fiscal responsibility and resource optimization.

Organized and executed over 5 major hall events and programs, enhancing student engagement and community cohesion for 100+ residents.

Served as the primary liaison between students and university administration, effectively advocating for student needs and resolving conflicts.

Led a team of 15 student executives, delegating tasks and fostering collaboration to achieve hall objectives.

Education

Wharton University of Pennsylvania (Online)
Online, Pennsylvania, United States of America

Certification

Operations Management

Courses

Introduction to Operations Management

Coursera Project Network (Online)
Online, California, United States of America

Certification

Microsoft Excel

Courses

Microsoft Excel

Duke University (Online)
Online, North Carolina, United States of America

Certification

Data Science Math Skills

Courses

Data Science Math Skills

University of Education, Winneba
Winneba, Central, Ghana

B.Sc.

Mathematics Education

IPMC
Accra, Greater Accra, Ghana

Professional Certification

Software Engineering

Languages

English
Kasem
Nankani
Twi

Skills

Technical Skills

Microsoft Office Suite, Microsoft Excel, SQL (Basic), Data Analysis, Technical Support, Software Engineering Principles.

Management & Operations

Operations Management, Process Improvement, Project Management, Organizational Skills, Problem-Solving, Strategic Planning.

Interpersonal Skills

Communication, Collaborative Leadership, Stakeholder Management, Team Leadership, Mentoring, Conflict Resolution.

References

Mr. David Kugwayire Songotu

Available upon request

Dr. Mrs. Gloria Armah

Available upon request

Prof. Peter Akayuure

Available upon request