Spearheaded the 0-1 build of a 'Digital Retail Credit Platform' for a local banking system, overseeing comprehensive product research, solution planning, development coordination, system launch, and post-launch operations.
Conducted in-depth, on-site research across bank branches, systematically mapping credit business processes and user scenarios to define product positioning and functional requirements, delivering structured research reports and implementation plans.
Collaborated on product architecture planning, optimizing product workflows, system permission structures, and approval strategies; designed user-side and client manager interfaces to enhance operational efficiency.
Drove the formulation of product documentation, including 'Product Management Regulations' and 'Operational Guidelines,' and organized training for telemarketing and client manager teams, ensuring successful product launch.
Managed project delivery ahead of schedule by six months, exceeding business target achievement by over 50%, earning high client recognition and securing a 150,000 RMB bonus.
Provided cross-regional module standardization support for multiple system versions, ensuring consistent deployment and integration across projects.
Maintained high-quality project delivery under resource constraints and parallel multi-project execution, earning 'Quarterly Star' recognition twice and company stock options.