About
Recent MSc graduate in IT – Web Communication Design, Herald Ago blends strong academic foundations with hands-on expertise in UX/UI design, web development, and digital communication. Proven ability to create responsive, accessible, and user-centric digital experiences, evidenced by enhancing a company's digital presence and increasing revenue by 20% through strategic web solutions. Eager to leverage a collaborative, solution-oriented approach and proficiency in Figma, WordPress, and user research methodologies to drive innovative projects that connect design, accessibility, and user experience.
Work
Denmark, Denmark
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Summary
Designed and developed responsive websites and user interfaces, enhancing digital usability and accessibility for diverse user bases.
Highlights
Designed and developed responsive websites utilizing WordPress, ensuring optimal usability and WCAG accessibility standards across platforms.
Conducted comprehensive usability evaluations, crafting detailed customer journeys, wireframes, and interactive prototypes in Figma to streamline user flows.
Collaborated cross-functionally with developers to implement design solutions, significantly improving user experience across various devices.
Odense, Denmark, Denmark
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Summary
Managed restaurant operations and digital presence, driving significant revenue growth and brand visibility through strategic web design and marketing.
Highlights
Designed and launched a WordPress webshop for curated wine sales, establishing the company's digital presence and expanding market reach.
Conducted targeted user research to optimize the customer's online shopping experience, directly contributing to a 20% increase in overall revenue through strategic upselling and menu optimization.
Managed comprehensive digital presence, including website and social media, significantly improving brand visibility and positioning among Odense's top-rated restaurants.
Italy, Italy
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Summary
Supported IT operations and digital communication efforts, optimizing corporate web presence and facilitating digital transformation initiatives.
Highlights
Designed and optimized the corporate website and internal communication materials, enhancing information dissemination and user engagement.
Collected employee feedback to identify pain points and developed comprehensive onboarding guides, improving adoption of new digital tools.
Supported critical IT operations, contributing to a seamless digital transformation process across the organization.
Languages
English
Italian
Albanian
French
Spanish
Skills
Technical Skills
HTML, CSS, JavaScript, WordPress, Git, Web Development, Front-end Development, Responsive Design.
Professional Competencies
Empathy, Team Collaboration, Problem Solving, Adaptability, Communication, Cross-functional Collaboration, Strategic Thinking, User Empathy.
UX/UI & Research
User Research, Usability Testing, Personas, Wireframing, Prototyping, Accessibility (WCAG), Design Thinking, UI Design, Interaction Design.
Design Software
Figma, Adobe XD, Illustrator, Photoshop.