Ivan Ivanov
Sales Manager
Moscow, RU.About
Highly motivated and results-driven Sales Manager with over 5 years of experience in client acquisition, negotiation, and achieving ambitious sales targets. Proven ability to exceed sales quotas, build strong client relationships, and effectively utilize CRM systems for reporting and analysis. Seeking to leverage strong communication, analytical, and presentation skills to drive growth in a dynamic organization.
Work
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Summary
Spearheaded sales initiatives and client relationship management within a dynamic trading environment, consistently exceeding performance expectations and driving revenue growth.
Highlights
Achieved and surpassed sales targets, overperforming by 20% in 2023 through strategic client acquisition and effective negotiation.
Identified and secured new client accounts, expanding market reach and contributing to overall business development.
Managed the full sales cycle from lead generation to contract closure, ensuring seamless client onboarding and satisfaction.
Maintained accurate sales records and generated comprehensive reports using CRM systems to inform strategic planning.
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Summary
Provided exceptional client support and built lasting customer relationships, resolving complex issues and enhancing overall client satisfaction.
Highlights
Delivered expert product consultations, guiding clients through complex offerings and ensuring informed purchasing decisions.
Successfully de-escalated and resolved customer conflicts, maintaining high levels of client retention and positive brand perception.
Cultivated and nurtured long-term client relationships, contributing to repeat business and customer loyalty.
Collaborated cross-functionally to address client needs and improve service delivery processes.
Languages
English
Conversational
Russian
Native
Skills
Sales & Negotiation
Active Sales, Negotiation, Client Acquisition, Contract Management.
CRM Systems
CRM, Bitrix24, Sales Reporting, Data Management.
Sales Analytics & Planning
Sales Forecasting, Market Analysis, Strategic Planning, Performance Tracking.
Presentation & Public Speaking
Product Presentation, Client Pitches, Public Speaking, Communication.
Microsoft Office Suite
MS Word, MS Excel, MS PowerPoint, Outlook.
Business Software
1C, Bitrix24.