About
Ipshita Chatterjee is a highly accomplished UX Design professional with 7+ years of experience, specializing in driving user-centric solutions within global, cross-functional environments. Adept at leveraging technical expertise and creative problem-solving, she crafts intuitive and engaging designs that significantly enhance digital presence and user experience, consistently delivering measurable business impact.
Work
Mumbai, Maharashtra, India
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Summary
As a UX Design Associate, Ipshita Chatterjee leads design initiatives across JPMC's Sales, Originations, Servicing, and Chase My Home verticals, driving user-centric solutions and fostering cross-functional collaboration for successful project execution.
Highlights
Led comprehensive design initiatives across JPMC's Sales, Originations, Servicing, and public-facing Chase My Home verticals, focusing on user-centric solutions and strategic business opportunities.
Managed the end-to-end design lifecycle, from in-depth user research and discovery to conceptualization and delivery of prototypes for a diverse, high-impact product portfolio.
Applied advanced visual and UX design principles to create intuitive, engaging, and highly functional experiences, enhancing user satisfaction and driving adoption across key financial platforms.
Cultivated extensive cross-functional collaboration with teams across the US and India, effectively bridging communication gaps and aligning diverse stakeholders to ensure successful project execution.
Bengaluru, Karnataka, India
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Summary
As a Senior UX Design Consultant, Ipshita Chatterjee spearheaded product design for a major US-based B2B Telco, significantly boosting digital presence and revenue while leading global cross-functional teams and developing compelling pitch decks.
Highlights
Drove a comprehensive site redesign for a US-based B2B Telco, boosting digital presence with 7.8M unique visitors and generating over $6.4M in revenue (FY23).
Enhanced site user-friendliness, accessibility, and compliance with new government regulations, directly impacting the company's bottom line.
Led a large-scale, cross-functional team of 32 EY resources across US and Italy, facilitating the successful delivery of over 25 features and 5000 design components within two years.
Collaborated closely with client partners to ensure successful implementation, with 20 features already live and making a positive impact on the user experience.
Crafted over ten impactful pitch decks and proposals for Loyalty @ EY, effectively marketing services to large stakeholders and earning appreciation from several PPMDS.
Bengaluru, Karnataka, India
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Summary
As a Sr. Visual Designer, Ipshita Chatterjee led product design for a US-based data warehouse company, collaborating with a cross-functional team to conduct user research, design complex dashboards, and validate solutions through A/B testing.
Highlights
Collaborated with a cross-functional team of 12 to design complex dashboards and data table interfaces for a US-based data warehouse company.
Conducted multiple user interview sessions to gather critical user needs, informing design decisions and ensuring a user-centric approach.
Developed detailed data table designs and interactive dashboards, translating complex data into intuitive and actionable visual representations.
Executed several rounds of A/B testing to rigorously validate design hypotheses and optimize user experience for the data warehouse platform.
Bengaluru, Karnataka, India
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Summary
As a UX Designer/Systems Engineer, Ipshita Chatterjee enhanced the learning experience of the LEX application, driving a 20% increase in downloads and integrating new features like certifications, gamification, and feedback channels.
Highlights
Improved the learning experience of the LEX application, directly contributing to a 20% increase in app downloads.
Designed and integrated new features including certifications, gamification, and feedback channels to enhance user engagement and satisfaction.
Applied UX design principles to optimize app functionality and content delivery, making the learning platform more intuitive and effective.
Contributed to the overall system engineering process, ensuring seamless integration and robust performance of new UX features.
Awards
4 EY SPOT awards
Awarded By
EY
Received four EY SPOT awards, recognizing consistent high performance and significant contributions to projects and team success over three years.
3 GDS Recognition awards
Awarded By
EY GDS
Earned three GDS Recognition awards, acknowledging outstanding achievements and impactful contributions within the Global Delivery Services unit over three years.
Skills
Design Tools
Figma, Adobe Creative Cloud.
UX/UI Design & Research
User Experience (UX), User Interface (UI), Human-Computer Interaction (HCI), User Research, User Testing.
Design Methodologies & Collaboration
Whiteboarding, Facilitation, Design Thinking, Cross-functional Collaboration, Stakeholder Management.