Isioma Laura Okocha
Versatile Administrative & Creative Professional
Lagos, NG.About
Highly organized and results-driven graduate with diverse multi-sectoral experience, specializing in optimizing operations, enhancing client engagement, and meticulously managing complex records. Possessing strong organizational and creative skills, I am eager to leverage my expertise in administrative efficiency, compliance processes, and impactful graphic design to drive success in a dynamic professional environment.
Work
Lagos, Lagos, Nigeria
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Summary
Administered critical tax records and compliance processes at Lagos State Internal Revenue Service, ensuring accurate data management and enhancing departmental accountability.
Highlights
Implemented a structured file management system for over 200 critical tax records, significantly enhancing accurate location and retrieval of sensitive documents.
Drafted precise and professional letters for Notices of Assessment, Best of Judgment, and Invitations, improving communication clarity and compliance response rates.
Conducted detailed taxpayer profiling and research on businesses, enabling the department to maintain accurate and up-to-date taxpayer records for effective tax recovery.
Reviewed over 200 taxpayer files to identify outstanding liabilities, updating records to reflect current debt status and supporting tax recovery initiatives.
Recorded and tracked Notices of Assessment and taxpayer filings in the system, ensuring no cases were overlooked and enhancing departmental accountability.
Lagos, Lagos, Nigeria
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Summary
Provided comprehensive administrative and creative support to diverse freelance clients, significantly enhancing operational efficiency and client satisfaction.
Highlights
Reduced inbox clutter by up to 50%, prioritizing time-sensitive messages and improving client response time.
Managed and optimized client calendars, decreasing scheduling conflicts by 30% and ensuring consistent adherence to schedules.
Developed efficient workflows and systems tailored to individual client needs, streamlining day-to-day operations and reducing administrative burden.
Managed client schedules and appointments, achieving a 30% increase in on-time meeting attendance through proactive coordination.
Provided design support using Canva, creating minimal and professional social media posts, flyers, and templates aligned with client branding, enhancing online presence.
Lagos, Lagos, Nigeria
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Summary
Delivered impactful graphic design solutions for small businesses, enhancing brand presence and meeting diverse marketing needs through creative visuals.
Highlights
Created brand-aligned logos, flyers, and social media designs for small businesses, including Judeline Ventures, SBO Atelier, and The Real Fragrance, enhancing their visual identity.
Designed engaging carousels and digital content utilizing Canva and Figma, supporting effective visual communication strategies and marketing campaigns.
Supported businesses with clean, minimal designs, successfully enhancing their online presence and fulfilling practical marketing requirements.