Accra, Greater Accra, Ghana
Summary
Led comprehensive IT infrastructure management for ORSAM LTD, enhancing system reliability and operational efficiency for a dynamic energy sector organization.
Highlights
Directed the implementation and ongoing maintenance of the organization's technology infrastructure, ensuring 99.9% uptime for critical systems and data.
Monitored daily operations of server hardware, software, and operating systems, proactively resolving issues to prevent downtime and maintain peak performance.
Managed the full lifecycle of hardware and software, including selection, procurement, and deployment, optimizing resource allocation and reducing acquisition costs by 15%.
Designed and implemented LAN infrastructure for multiple news project sites, enhancing connectivity and operational capacity for growing business needs.
Developed and delivered comprehensive IT training workshops for staff, improving user proficiency and reducing support tickets by 20%.
Conducted regular system audits and generated performance reports, identifying and implementing key improvements that boosted system efficiency by 10%.