José Andrés Morao
Results-Driven Travel Sales Professional
Maneiro, VE.About
Results-driven Travel Sales Professional with a proven track record of exceeding sales targets and optimizing client experiences within dynamic national and international markets. Expertly applies advanced sales methodologies, including S.P.I.N and micro-closings, coupled with proficiency in critical booking systems like KIU, to drive consistent revenue growth and secure top performer recognition. Passionate about leveraging psychological insights into purchasing decisions to enhance sales strategies and deliver exceptional service.
Work
Maneiro, Nueva Esparta, Venezuela (Bolivarian Republic of)
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Summary
Currently serves as a Travel Agent, leveraging advanced sales tactics and industry-specific systems to manage national and international travel bookings and pricing.
Highlights
Applied advanced sales tactics, including S.P.I.N method, micro-closings, and 'five why's,' to effectively guide client purchasing decisions and secure bookings for diverse travel packages.
Utilized the KIU system to efficiently manage the booking and selling of airplane tickets for both national and international markets, ensuring seamless reservation processes and accuracy.
Proactively managed and updated hotel prices, ensuring competitive offerings and accurate information for clients while contributing to overall service quality.
Maneiro, Nueva Esparta, Venezuela (Bolivarian Republic of)
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Summary
Previously excelled as a Travel Agent, consistently exceeding sales quotas and earning recognition for outstanding performance in a dynamic travel agency environment.
Highlights
Consistently exceeded monthly sales quotas, closing an average of 15 sales per month by effectively applying S.P.I.N method, micro-closings, and 'five why's' sales tactics.
Recognized as 'Salesperson of the Month' three times, demonstrating top-tier performance and consistent achievement of sales targets within a competitive market.
Drove successful client engagements through expert application of sales methodologies, contributing to increased customer satisfaction and repeat business.
Languages
Spanish
English
Skills
Sales & Business Development
S.P.I.N. Method, Micro-Closings, Five Why's, Sales Quota Attainment, Customer Relationship Management (CRM), Negotiation, Market Analysis, Pricing Strategy.
Travel Industry Systems
KIU System, Airline Ticketing, Hotel Booking, International Travel, National Travel, Reservation Systems.
Communication & Interpersonal Skills
Conflict Resolution, Customer Service, Client Engagement, Cross-cultural Communication, Active Listening.
Operational & Technical Proficiency
Computational Skills, Data Entry, System Navigation, Work Ethic, Time Management, Problem Solving.
Languages
Spanish (Native), English (C1 Advanced).
Soft Skills
Ability to Work Under Pressure, Creativity, Strategic Thinking, Analytical Thinking.
Interests
Sales Psychology
Neuroscience of Purchasing Decisions, Psychological Factors in Sales, Sociological Factors in Sales, Sales Strategy, Customer Behavior Analysis, Hoffeld, D. (2016) “The Science of Selling: Proven Strategies to Make Your Pitch, Influence Decisions, and Close the Deal”, Barron, W. (2021) “Selling Made Simple”.