Ndumiso Makhoba
Assistant Sales Manager
Johannesburg, ZA.About
Highly organized and analytical professional with 3+ years of experience in sales support and administrative management. Proven ability to streamline operations, enhance client relationships, and drive sales growth through data-driven insights and efficient order processing. Currently pursuing a Bachelor's in Engineering Technology, bringing a unique blend of technical aptitude and practical sales management skills to optimize business processes and contribute to team success.
Work
Tygervalley, Cape Town, South Africa
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Summary
Managed critical sales support operations and client relationships, leveraging data analytics to drive efficiency and contribute to significant revenue growth for a dynamic learning solutions provider.
Highlights
Built and nurtured key client relationships, directly contributing to a 23% increase in profit.
Streamlined the sales order process, reducing order processing time by 2 days and significantly improving overall team efficiency.
Developed and maintained a comprehensive sales database for over 50 clients, enhancing customer information accuracy and improving follow-up communication.
Generated detailed monthly and annual sales reports and presentations for management, identifying key trends and growth opportunities to inform data-driven decision-making.
Processed sales orders with high accuracy and efficiency, ensuring seamless order fulfillment and maintaining strong customer satisfaction.
Skills
Sales & Business Development
Sales Analysis, Client Relationship Management, Sales Reporting, Market Trend Analysis, Profit Growth.
Data Management & Analytics
Data Management, Database Management, Data-driven Decision Making, Sales Metrics Tracking, Reporting.
Operations & Efficiency
Order Processing, Process Improvement, Time Management, Administrative Support, Problem Resolution, Efficiency Optimization.
Software & Tools
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Spreadsheet Software.
Communication & Presentation
Exceptional Communication, Presentation Development, Client Interaction, Stakeholder Engagement.