Kaiser Cheng

Software & AI Engineer
Singapore, SG.

About

Highly innovative and results-driven Software & AI Engineer with a strong academic foundation in Data Science from the National University of Singapore. Possessing hands-on experience in developing and optimizing LLM-based solutions, full-stack web applications, and robust data systems, including a 40% reduction in input token costs and a 70% decrease in client-side inference time. Eager to leverage expertise in AI/ML, data modeling, and end-to-end system integrations to drive impactful technological advancements in a forward-thinking organization.

Work

Terminal (YCS23)
|

Software Engineer

Singapore, Singapore, Singapore

Summary

Spearheaded the development of end-to-end telematics integrations and critical fault code standardization systems, significantly enhancing data interoperability and system reliability for major fleet management providers.

Highlights

Developed end-to-end telematics integrations for major fleet management providers, ensuring seamless data flow and operational efficiency across diverse systems.

Led research and built fault code standardization systems for enterprise clients, mapping proprietary fault codes to create normalized common data models, enhancing data interoperability.

Established peer-review processes among the intern team, improving code quality and reducing review bottlenecks for senior engineers.

Conducted on-call support duties, adeptly handling customer support issues and maintaining system reliability for critical enterprise applications.

Created and produced customer-facing product demos and marketing material, effectively communicating technical value propositions to target audiences.

Self-Employed / Freelance
|

Video Production/ Content Creator

Singapore, Singapore, Singapore

Summary

Produced various video content as a freelance creator, utilizing advanced editing software and creative techniques to deliver high-quality visual narratives.

Highlights

Produced diverse video content for various clients, managing projects from initial concept development to final delivery.

Utilized advanced editing software including Canva, Da Vinci Resolve, and Premiere Pro to create high-quality, engaging visuals.

Managed client communications and project timelines effectively, ensuring successful project completion and client satisfaction.

IBM
|

AI Engineer

Singapore, Singapore, Singapore

Summary

Led and participated in a 6-week sprint to successfully build, evaluate, and test LLM integrations for external clients, while innovating in adversarial modeling and metric formulation to enhance model robustness.

Highlights

Led a 6-week sprint to build, evaluate, and test LLM integrations for external clients with the WatsonX suite, achieving 100% client involvement and successful closure.

Developed an adversarial model to simulate 'rouge users' using 'Do-Anything-Now' language models, enhancing LLM robustness and security.

Formulated new context attribution rate and context miss rate evaluation metrics, leveraging LLM-as-a-judge responses for precise performance assessment.

AgentScale.ai
|

Product/AI Engineer

Singapore, Singapore, Singapore

Summary

Designed and optimized RAG workflows and LLM methods for an in-house browser extension, achieving significant reductions of 40% in input token costs and 70% in client-side inference time.

Highlights

Designed RAG workflows with Query Expansion & Query Rewriting for an in-house LLM model-based browser extension, cutting input token costs by 40%.

Optimized LLM methods through model refinement and efficient caching techniques, reducing client-side inference time by ~70%.

Formulated new context attribution rate and context miss rate evaluation metrics, leveraging LLM-as-a-judge responses for precise performance evaluation.

Asanoya
|

Server

Singapore, Singapore, Singapore

Summary

Provided high-quality customer service as a server at Asanoya, managing orders and ensuring customer satisfaction.

Highlights

Provided exceptional customer service in a fast-paced restaurant environment, enhancing the overall dining experience for patrons.

Managed customer orders, served food and beverages efficiently, and accurately processed payment transactions.

Maintained a clean and organized dining area, contributing to a positive and welcoming atmosphere for all customers.

Volunteer

NUS Climbing Club
|

Member

Singapore, Singapore, Singapore

Summary

Actively participated in the NUS Climbing Club, demonstrating commitment to physical fitness, teamwork, and developing problem-solving skills.

Highlights

Engaged in regular climbing activities, developing physical endurance, problem-solving skills, and mental focus.

Collaborated with team members to achieve climbing goals and ensure safety protocols were followed.

Contributed to a supportive community, fostering teamwork and personal growth.

NUS CatCafe
|

Volunteer

Singapore, Singapore, Singapore

Summary

Volunteered at NUS CatCafe, contributing to animal welfare through direct care and community engagement, ensuring a positive environment for both cats and visitors.

Highlights

Provided care and attention to cats, ensuring their well-being and a positive environment for visitors.

Assisted with daily operations, including cleaning, feeding, and engaging with visitors.

Contributed to community outreach efforts, promoting animal welfare and responsible pet ownership.

Minmed + Raffles Medical
|

Covid Response Team

Singapore, Singapore, Singapore

Summary

Contributed to public health efforts by supporting COVID-19 response operations for Minmed and Raffles Medical, ensuring efficient community engagement and health protocol adherence.

Highlights

Supported COVID-19 response operations, assisting with public health initiatives for Minmed and Raffles Medical.

Engaged with community members to facilitate health protocols and provide necessary assistance.

Demonstrated strong organizational and communication skills in a fast-paced healthcare support environment.

NUS AIESEC
|

Event Director and Incoming Global Talent Management Executive

Singapore, Singapore, Singapore

Summary

Planned, executed, and oversaw internal events for NUS AIESEC, a youth leadership development organization, while actively recruiting and onboarding international interns.

Highlights

Planned, executed, and oversaw internal events for NUS AIESEC, a youth leadership development organization, enhancing member engagement and organizational impact.

Prospected and collaborated with local companies to onboard international interns, expanding global opportunities for students.

Managed event logistics and stakeholder communications, ensuring successful program delivery and participant satisfaction.

SAF
|

Project Lead, Vehicle Deployment System Project

Singapore, Singapore, Singapore

Summary

Led the development and deployment of a Python/Firebase Telegram application to enhance vehicle logistics and personnel recall for the Singapore Armed Forces.

Highlights

Deployed a Telegram app using Python/Excel/Firebase to improve vehicle logistics, streamlining operations for the Singapore Armed Forces.

Tracked and logged vehicle movements, upkeep, and rotations, enhancing accountability and operational efficiency.

Implemented an emergency alert system for rapid personnel recall and deployment, significantly improving response times.

Education

National University of Singapore
Singapore, Singapore, Singapore

Bachelor of Science (Hons)

Data Science

Courses

Convex Optimization

Data Visualization(R)

Data Structures and Algorithms

Programming Methodology

Design Thinking

Product Management

Languages

English

Skills

Programming Languages

TypeScript, Python, R, Java, SQL.

AI/ML & Data Science

PyTorch, LangChain, CrewAI, AWS Sagemaker, LLM Integration, Adversarial Modeling, RAG Workflows, Query Optimization, Machine Learning Optimization, Data Modeling, Convex Optimization, Data Visualization, Data Structures and Algorithms, Product Management.

Cloud & DevOps

AWS (S3, Athena, Lambda, DynamoDB, Cloudwatch, EMR), Docker, Firebase.

Web Development

React, Flask, API Development.

Databases

Neo4j, Pinecone.

Tools & Software

Canva, Da Vinci Resolve, Premiere Pro, Telegram (for app deployment).

Professional Skills

Project Management, Team Leadership, Problem Solving, Strategic Planning, Stakeholder Management, Process Optimization, KPI Tracking, Customer Support, Research, Technical Documentation, Content Creation, Communication.

Projects

Autogenerated Knowledge Graphs

Summary

Developed an enterprise knowledge graph interface, integrating a React frontend with asynchronous APIs built using HuggingFace, Flask, and Neo4j, all dockerized for efficient deployment and data retrieval.

AI-Powered Drug Prevention Education Platform for Central Narcotics Bureau (CNB)

Summary

Developed a multi-modal webapp pipeline featuring procedural image generation, layer-based editing, and refinement workflows for automated content creation, significantly reducing content production time for tailored preventative drug education.

NUS Orbital

Summary

Built a "gpt-wrapper" and integrated Chain-of-Thought (COT) reasoning, connected to a Pinecone vector database, to create reasoning AI assistants with extensible knowledge bases and dynamic memory modules.

Kaiser Cheng