Khushal Singh

Aspiring Product Manager | Computer Science & Engineering Student
Bengaluru, IN.

About

Highly motivated Product & Strategy enthusiast with hands-on experience in product growth, user experience, and data-driven business strategy. Proven ability to drive measurable growth in user engagement and order value through high-impact projects at Zepto and Assystant. Eager to leverage strong analytical skills, product thinking, and user behavior insights to build scalable products and strategies that solve real-world business problems.

Work

Zepto
|

Product Intern | Zepto Cafe (Q-Commerce)

Summary

Product Intern at Zepto Cafe, focusing on enhancing user experience and driving measurable growth in Q-Commerce operations through data-driven product initiatives.

Highlights

Increased customization adoption by 5% (from 4% to 9%) by enhancing upsell features on Café SKUs, boosting cart value and user satisfaction.

Boosted hybrid order volume by 12% by identifying drop-off points and implementing cross-category combo placements.

Improved Add to Cart (ATC) rate by 9% through strategic menu restructuring, introducing logical subcategories and re-ranking products based on CTR, ATC%, and peak ordering hours.

Executed over 20 A/B tests across FTB, ELC, and Active cohorts, identifying optimal UI constructs and discount types to align with user behavior and intent levels.

Achieved a 10-14% uplift in Gross Profit Per Order (GPPO) for customized orders by analyzing item-level variations and GPPO data.

Increased Click-Through Rate (CTR) by 15% on Café search banners through animated creative design and testing, enhancing product visibility and session engagement.

Collaborated cross-functionally with design, data, and engineering teams to rapidly launch and iterate on new product features.

Assystant (Spotmink)
|

Product and Business Intern | Real Estate CRM (Startup)

Summary

Product and Business Intern at a Real Estate CRM startup, contributing to product roadmap definition and driving business growth initiatives.

Highlights

Collaborated directly with the founder to define the product roadmap and key feature specifications for a real estate CRM.

Led the comprehensive revamp of the admin dashboard, enhancing intuitiveness and enabling data-driven insights.

Successfully launched key features including project pages, interactive maps, campaign tools, and smart notifications.

Contributed to improving lead conversion rates and shortening sales cycles, particularly for Non-Resident Indian (NRI) customers.

Developed comprehensive competitor analysis reports and pitched Minimum Viable Product (MVP) features for future development.

M3 Technologies
|

Software Intern

Summary

Software Intern focused on enhancing user experience, optimizing backend performance, and improving online visibility for the platform.

Highlights

Enhanced platform UX, increasing user engagement by 15% from over 500 active users.

Reduced customer complaints by 10% by addressing key pain points identified through user feedback.

Improved backend performance, achieving 20% faster load times for enhanced user experience.

Optimized web pages to improve SEO ranking and overall online visibility.

Volunteer

Innovators Hub, MIT-WPU
|

President

Summary

Led Innovators Hub at MIT-WPU, fostering innovation and leadership among students.

Highlights

Organized over 10 successful events, promoting innovation and skill development.

Mentored junior members, guiding them in their professional and personal growth.

Led team activities, fostering collaboration and achieving collective goals.

MIT-WPU / School Teams
|

Football Team Captain

Summary

Captained both school and college football teams, demonstrating leadership and strategic coordination.

Highlights

Led school and college football teams, focusing on strategic play and team coordination.

Represented college at the state level in athletics, achieving 4th place in sprints.

Education

MIT-WPU, Pune

B.Tech

Computer Science & Engineering

Grade: CGPA: 8.3

CBSE

High School

Science

Grade: Class XII: 91.6% | Class X: 93.4%

Publications

AI-Powered Fake News Detection

Published by

Academic Publication

Summary

Published research on the development of an AI-powered system for detecting fake news.

Chatbot Movie Recommendation System

Published by

Academic Publication

Summary

Published research on the design and implementation of a chatbot-based movie recommendation system.

Certificates

Product Management Foundations

Issued By

Pendo.io

National Academic Immersion Program

Issued By

NITTTR Bhopal

Skills

Product & Strategy

Roadmapping, Feature Prioritization, User Funnels, Go-to-Market Strategy, Agile Methodologies.

Data & Analytics

Excel, Python (Pandas, NumPy), SQL, A/B Testing, GPPO Metrics, Performance Metrics, Predictive Analytics.

Tools

Figma, Google Analytics, Mixpanel, Notion, Postman, JIRA.

Soft Skills

Problem Solving, Cross-Team Collaboration, Attention to Detail.

Projects

Zomato x BlinkX Ideathon - Finalist (Top 20 Nationally)

Summary

Participated in a national ideathon, competing among 2,700+ teams to propose innovative features for food delivery and e-commerce platforms.