About
A highly organized and detail-oriented BBA graduate with hands-on experience in BPO operations and marketing analysis, adept at optimizing processes and ensuring data integrity. Proven ability to quickly adapt to corporate environments, leveraging strong communication and problem-solving skills to drive efficiency and enhance customer experiences. Eager to contribute to dynamic roles in operations, customer support, or business process management.
Work
Ascus Tech Private Limited
|Trainee XML Developer
Hyderabad, Telangana, India
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Summary
Learned how to align the data and transformation of the data into a XML code. Learned how to color code the texts according to client requirements. Using tools like SPiZONE Happy Books and SPiCON SCOUPS tools to generate XML code.
Hyderabad, Telangana, India
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Summary
Managed critical banking operations, ensuring data accuracy and regulatory compliance while providing essential customer support. Resolved customer issues efficiently using internal systems, contributing to improved service delivery and client satisfaction.
Volunteer
NSS
|Volunteer
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Summary
Actively participated in community health and environmental initiatives, promoting social welfare and engagement.
Highlights
Participated in health awareness campaigns, blood donation drives, and community clean-up programs, contributing to public health and environmental efforts.
Education
Vidwan Junior College
→
Intermediate
Grade: 73.60%
Sri Chaitanya Techno School
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10th
Grade: 9.7 Cgpa
Awards
Certificate of Excellence
Awarded By
Tenali Double Horse
Awarded for active participation in Business Plan Development, demonstrating strong entrepreneurial potential and strategic thinking.
Languages
Telugu
English
Certificates
CPBFI Program (Certificate Program in Banking, Finance, and Insurance)
Issued By
Bajaj Finserv
Digital Marketing
Issued By
Adhoc Network
Mepro Pearson in Communication Skills
Issued By
Pearson MePro
Skills
Marketing
Digital Marketing, Market Research, Data Analysis, Campaign Effectiveness.
Operations
Data Processing, Customer Record Maintenance, Issue Resolution, Regulatory Compliance, SOP Adherence, Data Accuracy.
Professional Skills
Customer Service, Communication, Time Management, Problem-Solving, Adaptability, Confidentiality.
Digital Tools
Google Forms, Google Ads, Microsoft Office, XML.
Interests
Creative Hobbies
Craft Works, Drawing, Cooking.