Kshitij Kumar Jha
Transaction Processing Associate | Revenue Cycle Management Analyst
Noida, IN.About
Detail-oriented Transaction Processing Associate with 1 year and 4 months of experience in content moderation and healthcare revenue cycle management. Proven ability to ensure compliance with platform policies, safeguard brand reputation, and optimize financial processes through accurate insurance verification, efficient billing, and effective claim resolution. Eager to leverage strong analytical and operational skills to contribute to a dynamic team in the financial or healthcare services sector, driving efficiency and maintaining high standards of accuracy.
Work
Noida, Uttar Pradesh, India
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Summary
Analyzed and processed healthcare financial transactions, ensuring accuracy in insurance verification, billing, and claim resolution to optimize revenue cycles.
Highlights
Managed end-to-end insurance verification processes, confirming patient eligibility and coverage to ensure accurate billing and reduce claim rejections.
Prepared and submitted precise patient bills and invoices, ensuring all services were accurately reflected and aligned with insurance and patient records.
Spearheaded claim follow-up and resolution, investigating denied claims and appealing as necessary to secure timely payments and optimize revenue cycles.
Resolved complex billing inquiries and patient complaints, enhancing patient satisfaction and maintaining accurate financial records within the RCM framework.
Noida, Uttar Pradesh, India
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Summary
Executed comprehensive content review and assessment for user-generated content, ensuring platform integrity and compliance with established policies.
Highlights
Executed comprehensive review of user-generated content (text, images, videos, and comments) to ensure strict adherence to platform policies and community guidelines.
Identified and actioned violations, including harmful, illegal, or inappropriate content like hate speech and incitement to violence, maintaining a safe online environment.
Enforced content policies by flagging and removing inappropriate content, directly contributing to user trust and safeguarding brand reputation.
Played a crucial role in protecting users from harmful content, thereby enhancing user engagement and upholding the platform's ethical standards.
Languages
Hindi
English
Skills
Financial Accounting
Billing, Invoicing, Claim Management, Revenue Cycle Management (RCM), Insurance Verification, Financial Operations.
Content Moderation
Policy Enforcement, Content Review, Community Guidelines, User Safety, Brand Protection, Compliance.
Data Accuracy
Information Verification, Record Keeping, Quality Assurance, Attention to Detail, Data Entry.
Operational Efficiency
Process Improvement, Workflow Optimization, Task Management, Back-office Operations.
Customer Service
Inquiry Resolution, Complaint Handling, Stakeholder Communication.
Interests
Sports
Cricket, Volleyball, Badminton.
Strategy Games
Chess.