Lax Burt

Head of Product Partnerships & Strategy
Seattle, US.

About

Highly accomplished Head of Product Partnerships and Strategy with over 15 years of experience leading high-performance cross-functional teams in HR Tech and e-commerce. Proven entrepreneurial drive and strategic thinking, adept at transforming complex problems into cohesive, market-driven solutions and fostering global partnerships. Drives innovation and revenue growth by leveraging deep expertise in product lifecycle management, user research, and advanced technologies like AI/LLMs.

Work

Indeed
|

Head of Product Partnerships/Senior/Director/Group Manager

Seattle, WA, US

Summary

Led product strategy, innovation, and global partnerships for Indeed, driving revenue growth, market expansion, and the development of high-impact HR Tech solutions.

Highlights

Pioneered exploration and prioritization of multiple Large Language Model (LLM) use cases, including apply automation and interview intelligence, to enhance user onboarding and career transition paths.

Launched a new subscription-based product bundling under a single SKU for the Featured Employer offering, accelerating revenue and enhancing monthly revenue durability.

Initiated a global refugee mobility program in partnership with the UN, NHS, and Talent Beyond Boundaries, pledging hires at the 2023 UN Global Refugee Convention in Geneva.

Led research, development, and strategic alignment for the marketplace's 3-year product vision, integrating market analysis, user research, and competitor benchmarking.

Oversaw a recent acquisition (M&A) and several strategic partnership deals, accelerating global market growth and cultivating new opportunity areas.

Built and scaled high-performing product teams across diverse product areas, fostering innovation through iterative exploration in adjacent HR Tech problem spaces.

Led internal innovation products from inception to launch using qualitative and quantitative analysis, product experimentation, and A/B testing, informing strategic investment themes.

Forecasted, pitched for funding, tracked, and managed budgets for new product innovation, ensuring alignment with Key Results (OKRs) and successful outcomes.

Zillow
|

Principal Program Manager/Senior Product Manager

Seattle, WA, US

Summary

Managed product development and strategic initiatives for Zillow's web and mobile platforms, focusing on personalization, user experience, and marketing program effectiveness.

Highlights

Developed a comprehensive personalization framework for web and mobile platforms, enhancing persona segmentation, recommendations, and customer profile enrichment.

Played a critical leadership role in evolving and launching new personalized user lifecycle shopping experience (PULSE) models, significantly enhancing user engagement for home buyers, renters, and sellers.

Developed and executed creative marketing programs and campaigns across diverse digital channels, boosting brand presence, social media engagement, and SEO/SEM performance.

Managed ongoing A/B testing and optimization for key marketing programs and channels, driving data-informed improvements in feature performance and user experience.

Built and analyzed key metrics and traffic patterns to precisely measure the attribution and performance of marketing programs, optimizing spend and impact.

Nordstrom
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Senior Group Manager/Senior Manager/Project Manager

Seattle, WA, US

Summary

Oversaw personalization and multichannel marketing strategies for Nordstrom, managing large teams to deliver impactful data products and customer experience programs.

Highlights

Developed and implemented personalization strategies for web and mobile platforms, including segmentation, size and fit, and product/customer profile enrichment, enhancing user relevance.

Executed comprehensive marketing strategies across social media, trigger-based marketing, and affiliates, optimizing channel performance and attribution.

Utilized Customer Voice, Digital, and Customer Analytics to measure the effectiveness of marketing programs, personalization efforts, and loyalty initiatives across web and mobile features.

Managed a large team of product managers, project managers, engineers, and data scientists, ensuring successful delivery of complex personalization strategies.

Oversaw the delivery support for implementing critical data products and real-time decision platforms, enabling successful multichannel marketing and customer experience programs.

Deloitte & Touche
|

Manager, Senior Consultant, Associate

Seattle, WA, US

Summary

Provided strategic consulting services, developing new frameworks and expanding existing offerings to drive business growth and operational efficiency for clients.

Highlights

Developed a Corporate Social Responsibility (CSR) framework and scoring methodology, which scaled regionally and nationally to establish a new, strong service line offering.

Developed and oversaw the expansion of a Data Quality Integrity (DQI) audit framework and scoring methodology, growing billable services for internal audit clients by 25%.

Managed consulting engagements through various stages of the Software Development Life Cycle (SDLC), aligning digital marketing and product innovation with client strategic needs.

Provided integrated services including SOX-related IT policy review, control assurance, regulatory consulting, and enterprise risk management, identifying opportunities beyond traditional financial reporting.

Focused on IT internal controls, business process re-engineering, and strategic consultative services to enhance client operational effectiveness.

Stance
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Founder and Owner

Mumbai, Maharashtra, India

Summary

Founded and led an event management company, driving market product launches for major brands and successfully executing a strategic exit.

Highlights

Founded and managed an event management company, orchestrating market product launches for leading brands in India, including Coca-Cola, BP mobile phones, and Hero Puch bicycles.

Successfully sold and exited the company, transferring ownership to a local established company to pursue further education abroad.

Managed all operational aspects of the event management company from inception to exit, ensuring seamless execution and client satisfaction.

Coordinated and executed market product launches for major brands, consistently achieving high client satisfaction rates.

Oversaw comprehensive business operations, including client acquisition, event planning, and financial management, driving sustained business growth and retention.

Education

Massachusetts Institute of Technology
Cambridge, MA, United States of America

Professional Certification

Artificial Intelligence

Courses

Applied Generative AI for Digital Transformation

Integrate prompt engineering

Responsible AI and governance

Categorize different machine learning, deep neural network algorithms

University of Washington
Seattle, WA, United States of America

Certificate

Product Management

Courses

Product Strategy

Product Management Foundations

User Research, Design & Story Mapping

User Insights & Analytics

U of WA, Seattle U, Columbia U, Symbiosis U
Multiple Cities, WA, United States of America

Multiple Masters & Bachelors

Business Administration, Law, Management Information Systems & Marketing

Courses

Masters in Business Administration & IP Law

Masters in Information Systems

Bachelors in Marketing

Skills

Product Management

Product Strategy, Product Vision, Product Lifecycle Management (PLM), Product Experimentation, A/B Testing, Product Roadmapping, New Product Innovation, Product Portfolio Evaluation, Product Bundling, Monetization Strategy.

Partnerships & Business Development

Strategic Partnerships, Global Partnerships, M&A Integration, Business Development, Stakeholder Management, Client Acquisition, Relationship Management.

Artificial Intelligence & Machine Learning

Large Language Models (LLM), Generative AI, Prompt Engineering, Responsible AI, Machine Learning Algorithms, Deep Neural Networks.

User Research & Analytics

User Research, User Personas, Customer Voice, Digital Analytics, Customer Analytics, Data Analysis, Market Analysis, Competitor Benchmarking, User Insights.

Marketing & Growth

Multichannel Marketing, Digital Marketing, SEO/SEM, Social Media Engagement, Brand Presence, Campaign Management, Attribution Modeling, Personalization Strategies, Customer Experience (CX), Loyalty Programs.

Leadership & Team Management

Cross-functional Team Leadership, Team Building, Talent Cultivation, Strategic Thinking, Problem Solving, Communication, Prioritization, Results Measurement, Budget Management, OKRs.

Entrepreneurship & Operations

Venture Management, Business Operations, Financial Management, Event Management, Process Re-engineering, IT Internal Controls, Risk Management, Software Development Life Cycle (SDLC).