OLUFADE FOLASHADE DEBORAH
Results-Driven Administrative & Operations Professional
Ikorodu, NG.About
Highly organized and results-driven administrative and operations professional with over 7 years of diverse experience spanning office management, event coordination, and educational support. Proven ability to streamline operations, manage budgets, lead teams, and enhance customer satisfaction, recognized for strategic planning and efficient execution. Eager to leverage strong communication and problem-solving skills to drive organizational success and support dynamic environments.
Work
Lagos State, Lagos State, Nigeria
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Summary
Led comprehensive event planning, operational oversight, and team management for a luxury events company, ensuring successful execution and high client satisfaction.
Highlights
Developed and managed event budgets, optimizing resource allocation to ensure projects remained within monetary parameters.
Led and mentored a team of event coordinators and assistants, overseeing recruitment and onboarding of support staff and contractors.
Streamlined executive scheduling and coordinated complex logistics for meetings, appointments, events, and travel arrangements.
Orchestrated comprehensive event logistics, from location scouting and stage design to venue decor and program implementation.
Resolved client and staff complaints efficiently, maintaining high satisfaction levels and fostering positive relationships.
Managed full-cycle recruitment, onboarding, and performance monitoring for event personnel, ensuring optimal team performance.
Ojo, Lagos State, Nigeria
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Summary
Facilitated engaging learning environments and managed student progress for diverse academic subjects, contributing to educational development.
Highlights
Developed and delivered comprehensive lesson plans, instructing students across various subjects and managing classroom dynamics.
Produced and disseminated diverse educational materials, including notes, summaries, and assignments, to support student learning.
Monitored and documented student academic progress, providing detailed grades and constructive feedback to foster improvement.
Prepared students effectively for standardized tests and examinations, contributing to enhanced academic readiness and performance.
Lagos State, Lagos State, Nigeria
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Summary
Managed daily administrative operations, budget oversight, and meticulous record-keeping to ensure efficient organizational functioning and support.
Highlights
Managed daily administrative operations, ensuring seamless workflow and organizational efficiency for the company.
Prepared and managed procurement budgets, coordinating with suppliers to ensure timely delivery of essential materials.
Processed and reconciled payments, maintaining accurate records of all incoming receipts and financial transactions.
Coordinated dispatch and delivery logistics, meticulously managing daily inventory records to prevent discrepancies.
Scheduled and organized weekly staff meetings, facilitating effective internal communication and collaboration across teams.
Ikorodu, Lagos State, Nigeria
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Summary
Provided comprehensive administrative and technical support, managing customer service and maintaining accurate financial records.
Highlights
Provided technical assistance to customers, resolving computer software difficulties and facilitating digital services like emailing and printing.
Managed and monitored customer computer usage timing per minute/hourly, ensuring fair billing and high levels of customer satisfaction.
Maintained an error-free accounting database by accurately entering financial data, contributing to reliable financial records.
Awards
Top 20 CEOs in Lagos State Nominee
Awarded By
Recognizing Body
Recognized for outstanding leadership and entrepreneurial achievements within the dynamic Lagos State business community.
Languages
English
Skills
Administrative & Operations Management
Office Administration, Information Management, Organizing & Prioritizing, Documentation & Filing, Database Management, Administrative Support, Report Handling, Minute Taking, Scheduling, Data Entry, Research, Strategic Planning, Budget Management, Process Optimization, Logistics Coordination.
Leadership & People Management
People Management, Supervision, Team Leadership, Recruitment & Onboarding, Complaints Handling, Customer Service, Relationship Building, Liaison, Emotional Intelligence, Communication.
Technical Proficiency
MS Office Suite (Word, Excel, Outlook, PowerPoint), Google Calendar, Zoom Software, Google Meet, Emailing, Slack, Computer Software Support, Data Entry Systems.
Corporate Communication
Corporate Communication, Phone Etiquette, Interpersonal Communication, Written Communication.