Masonwabe Mdingi
Small Business Management Student | Aspiring Retail & Operations Professional
Flagstaff, ZA.About
Highly organized and efficient Small Business Management student with foundational experience in retail operations, merchandising, and administrative support. Eager to apply strong communication, teamwork, and problem-solving skills to contribute effectively to a dynamic business environment, driving operational efficiency and customer satisfaction. Committed to continuous learning and achieving organizational objectives.
Work
Flagstaff, Eastern Cape, South Africa
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Summary
Gained practical experience in retail operations, merchandising, and administrative functions, contributing to efficient store management and customer service.
Highlights
Provided comprehensive administrative support, including accurate data entry and meticulous record keeping, to ensure smooth daily operations.
Executed effective merchandising strategies, optimizing product placement and display to enhance customer appeal and drive sales engagement.
Managed inventory reception and verification processes, accurately recording stock movements and minimizing discrepancies by 10% through careful checks.
Operated Point-of-Sale (POS) systems efficiently as a cashier, processing customer transactions and handling cash with precision, achieving 99% accuracy.
Contributed to a positive customer experience by assisting with inquiries and maintaining a well-organized store environment, supporting a 5% increase in customer satisfaction.
Languages
English
isiXhosa
Skills
Business Operations
Retail Management, Inventory Management, Merchandising, Point-of-Sale (POS) Systems, Administrative Support, Cash Handling, Operations Support.
Soft Skills
Teamwork, Communication, Problem-Solving, Customer Service, Adaptability, Organization, Time Management, Learning Agility.
Technical Skills
Microsoft Office Suite, Data Entry, Record Keeping.
Certifications
Merchandising Principles, Petrol Retail Operations.
Interests
Reading
Fiction, Non-fiction, Learning.
Travelling
Cultural Exploration, Adventure, New Experiences.
Playing Football
Team Sports, Fitness, Strategy, Sportsmanship.
References
Sibongiseni Mlomzale
Monitor, Cell: 0630970252, Email: sparibikaadmin@fuelmartcapita.co.za