Mathews Koshy

Transformed legacy wealth platforms into advanced order and portfolio management systems, implementing full Straight Through Processing (STP) to optimize wealth offerings and elevate the customer experience across digital channels.

Implemented cloud-based solutions, significantly enhancing platform performance and scalability while improving user experience and reducing operational costs.

Directed a technology team of developers, engineers, and analysts, fostering critical changes across people, process, and technology platforms to drive successful transformation efforts.

Spearheaded the system architecture and implementation of key wealth management systems, including Channels, Advent, FINIQ, SAXO, FIX-API Services, and Finacle.

Spearheaded the successful implementation of the Temenos solution for Elite and Private Banking, significantly modernizing core systems.

Delivered multiple projects and programs within a modern technology environment, integrating software development best practices including domain-driven design, SaaS, scalable architecture, iterative development, integrated testing protocols, and DevOps culture.

Managed the system architecture for critical wealth management systems, including Temenos ‘AAA’ Plus, T24, TTI, FIX, Pricing, and All Funds, ensuring robust and scalable operations.

Oversaw the end-to-end service delivery for the TradeNet Security Services application (FAB Securities), supporting and enhancing daily operations across diverse functional and technical domains.

Directed the Application Support Division, overseeing 1st, 2nd, and 3rd line support teams to ensure operational excellence and continuous service availability for 400+ critical banking applications.

Championed Incident, Problem, Change, and Transition Management, aligning practices with ITIL best practices to improve system uptime and accelerate incident resolutions.

Chaired the Change Approval Board, effectively managing and approving weekly production releases for applications and infrastructure, ensuring stability and control.

Led Disaster Recovery planning and execution, significantly enhancing high availability and operational resilience across the entire banking application landscape.

Directed the comprehensive FGB/National Bank of Abu Dhabi merger integration program, encompassing Assets & Liabilities, SME, Elite, and Private Banking.

Managed critical phases including application integration, extensive data migration, infrastructure upgrades, cutover planning, technology refreshes, UAT, and Go-live planning and support.

Managed key business relationships for Retail Liabilities, Assets, SME, Private, and Wealth Banking functions, ensuring seamless alignment between technology and business objectives.

Oversaw a complex portfolio of projects, strategically managing interdependencies, resource allocation, and potential changes to maintain project priorities and timelines.

Ensured effective reporting across all projects, providing critical insights to stakeholders, sponsors, and senior management for informed decision-making.

Directed the Application Support Division, overseeing 1st, 2nd, and 3rd line support teams to ensure operational excellence and continuous service availability for 400+ critical banking applications.

Championed Incident, Problem, Change, and Transition Management, aligning practices with ITIL best practices to improve system uptime and accelerate incident resolutions.

Chaired the Change Approval Board, effectively managing and approving weekly production releases for applications and infrastructure, ensuring stability and control.

Instituted robust monitoring and performance tuning frameworks, leveraging KPIs and trend analysis to identify areas for continuous improvement and enforce IT governance, security, and audit compliance.

Managed and supported Mashreq's international Core Banking and other critical applications across US, UK, HK, and India, ensuring continuous operational stability.

Led vendor, development, and implementation teams across functional and technical areas of Treasury, Payments, Private/Wealth, Brokerage, and ERP systems, driving project success.

Implemented an Enterprise-wide Compliance Management solution, including Name Check, Watch List Management, and Anti-Money Laundering scenarios, significantly enhancing regulatory adherence.

Conceptualized and implemented a Customer Portal application for the Risk Management Division, providing Senior Management with critical access to customer holding risks and potential expansion opportunities.

Implemented the Deal-Web application for Mashreq Treasury and Capital Markets, establishing a comprehensive solution for FX Post Trade connectivity and a single global repository for all FX trades.

Managed the full ERP Suite (GL, AP, FA, INV, PO, HR, Payroll, SSHR) and the Learning Management System for Mashreq and its subsidiaries across GCC and overseas.

Provided comprehensive technical support for critical payment systems across ABN AMRO Bank's branches in India and Pakistan.

Ensured high availability and operational efficiency of payment infrastructure, contributing to seamless transaction processing.

Collaborated with cross-functional teams to resolve technical issues and implement system enhancements, maintaining system integrity.