JOSEPH EYRAM MENSAH
IT Professional | Cloud Enthusiast
Accra, GH.About
Highly adaptable and driven IT professional with foundational expertise in Networking, Cybersecurity, and Web Development, complemented by hands-on experience in government IT operations. Eager to leverage skills in system administration and technical support while pursuing a career in cloud technologies, particularly AWS, to deliver innovative, scalable solutions and drive continuous technological growth.
Work
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Summary
Contributed to the Municipal Information Systems (MIS) Unit by enhancing administrative workflows and providing essential technical support, ensuring operational efficiency within a public sector environment.
Highlights
Streamlined administrative workflows for the MIS Unit by implementing and optimizing key IT tools, directly improving departmental efficiency.
Resolved over 50 technical issues for staff and performed comprehensive hardware troubleshooting, minimizing downtime and ensuring seamless operations.
Executed accurate data entry for critical systems, maintaining data integrity and supporting the successful implementation of new tech-based workflow improvements.
Collaborated effectively within a professional IT team, gaining practical experience in public sector IT operations and contributing to a cohesive work environment.
Skills
Programming Languages
PHP, Python, JavaScript.
Frontend Development
HTML, CSS, Tailwind CSS, React.js.
Databases
MySQL, Oracle.
Networking
Computer Networking, Network Troubleshooting.
Operating Systems & Server Administration
Windows Server 2016, RedHat Linux.
IT Support
Hardware Diagnostics, System Troubleshooting.
Cybersecurity
Security Protocols, Threat Prevention.
Soft Skills
Teamwork & Collaboration, Effective Communication, Problem Solving, Adaptability, Eagerness to Learn.