COKER MOSES OLADEINDE

Developed and implemented robust IT security policies and procedures, safeguarding digital assets and ensuring compliance with industry regulations.

Managed end-to-end network security, including firewalls, IDS, and anti-virus systems, to proactively mitigate cyber threats and ensure minimal downtime.

Designed, implemented, and managed critical databases, ensuring data integrity, availability, and confidentiality through effective administration practices and performance optimization.

Directed the development and maintenance of scalable web applications, ensuring security, optimal performance, and alignment with business requirements.

Led strategic IT architecture development and project implementation, evaluating and integrating new technologies to enhance capabilities and support business growth.

Managed IT budgets and procurement processes, ensuring cost-effective resource utilization while meeting technology needs and contributing to a 50% reduction in operational costs.

Oversaw the configuration and deployment of workstations, laptops, and peripheral equipment, ensuring optimal functionality and user readiness across the organization.

Managed software lifecycle, including installation, maintenance, troubleshooting, and proactive upgrades, ensuring 100% license compliance and system stability.

Monitored and maintained network infrastructure, including cabled and wireless systems, ensuring high availability and seamless connectivity for all 300+ system users.

Developed and implemented robust security protocols, including server-based anti-virus and user training, to mitigate virus infections and uphold company security policies.

Streamlined user account management and computer equipment relocation processes, ensuring efficient onboarding for new staff and minimal disruption during office changes.

Participated in strategic systems planning and procurement, researching and recommending infrastructure improvements and engaging vendors to optimize product selections and bids.

Spearheaded the initial setup of the company's internal network and computer systems, establishing a robust IT infrastructure that supported all critical business operations.

Conducted comprehensive technology needs analyses, leading to the strategic development and implementation of new systems and software with rigorous testing protocols.

Orchestrated system upgrades by evaluating current technologies and strategically scheduling enhancements, improving overall system performance and reliability.

Developed and enforced a comprehensive disaster recovery plan, significantly mitigating data risks and ensuring business continuity for critical operations.

Managed IT department operations, including talent acquisition, training, and procedure establishment, fostering a high-performing team and enhancing operational efficiency.

Championed staff professional development, coordinated installation teams, and supervised Help Desk operations, improving service delivery and employee performance by 15%.

Configured, deployed, and managed workstations, laptops, and peripherals, ensuring optimal functionality and 95% user satisfaction.

Provided comprehensive software support, including OS and application upgrades, ensuring 100% license compliance and system stability.

Oversaw network operations, maintaining robust wireless and cabled infrastructure to guarantee seamless user connectivity and 99.9% network uptime.

Implemented and maintained stringent security protocols, including anti-virus solutions and user training, reducing security incidents by 20%.

Efficiently prepared and managed user accounts, streamlining new staff setup and resolving account issues within 24 hours.

Contributed to systems planning, offering strategic recommendations for technological enhancements that improved infrastructure scalability and future-proofing.

Installed, configured, and maintained computer hardware, operating systems, and applications, ensuring optimal performance and user satisfaction.

Monitored and sustained computer systems and networks, proactively identifying and resolving issues to ensure 99% optimal performance.

Provided comprehensive support to staff and clients, resolving technical issues in-person and via telephone, achieving a 90% first-call resolution rate.

Diagnosed and resolved complex hardware and software faults, efficiently performing necessary replacements to maintain system integrity.

Developed and maintained procedural documentation, contributing to a support knowledge base that reduced resolution times by 10%.

Managed user accounts, profiles, and password resets, ensuring secure and uninterrupted access for all users while adhering to strict response times for call-outs.

Installed, configured, and maintained computer hardware, operating systems, and applications, ensuring optimal performance and user satisfaction across various client environments.

Monitored and sustained computer systems and networks, ensuring 98% optimal performance and proactive issue resolution.

Provided comprehensive support, guiding staff and clients through setup and troubleshooting processes, achieving high customer satisfaction rates.

Skilfully diagnosed and resolved technical issues, identifying hardware and software faults, and performing necessary replacements to maintain system integrity.

Developed and maintained procedural documentation, contributing to a robust support knowledge base that improved efficiency for the support team.

Managed user account setup, profiles, and password resets, ensuring secure and uninterrupted access while adhering to strict response times for call-outs.

Taught basic and intermediate computer skills, including Microsoft Office and internet use, to over 100 students, significantly enhancing digital literacy.

Developed and delivered comprehensive lesson plans on ICT fundamentals and Computer Science, improving student engagement and comprehension.

Set up and maintained the school's computer lab, ensuring 100% availability for teaching activities and supporting basic IT troubleshooting.

Assisted in administrative tasks and student academic evaluations, providing valuable input for performance assessments.

Participated in Community Development Service initiatives, promoting digital literacy and youth empowerment in underserved communities.

Prepared students for WAEC/NECO exams through structured revision programs, contributing to a 15% increase in pass rates for computer-related subjects.

Monitored and sustained computer systems and networks, ensuring 99% optimal performance for client infrastructure.

Assisted in preparing technical proposals and product documentation, contributing to successful client presentations and a 10% increase in sales conversions.

Supported the sales team with solution design and product demonstrations for prospective clients, enhancing technical understanding and value proposition.

Conducted basic network setup and hardware/software installations during client deployments, ensuring seamless integration and operational readiness.

Participated in technical evaluations and requirement gathering for small to mid-sized IT projects, contributing to accurate project scoping and successful delivery.

Monitored and sustained computer systems and networks in the university's computer lab, ensuring 99% optimal performance and uptime.

Provided technical support for over 200 students and staff, resolving hardware and software issues efficiently.

Maintained computer hardware, performed software installations, and resolved fundamental networking issues, improving lab functionality.

Assisted in the setup and configuration of systems for practical classes and examinations, ensuring smooth academic operations.

Ensured smooth daily operation of lab resources, including printers and internet access, supporting uninterrupted learning.

Supported inventory management of lab equipment and provided usage reports, contributing to efficient resource allocation and maintenance planning.