About
Dynamic and results-oriented professional with over 3 years of extensive experience in transportation, logistics, operations, sales, and real estate sectors. Proven expertise in optimizing operational workflows, coordinating complex facilities, and cultivating strong client relationships. Adept at leveraging analytical and problem-solving skills to drive efficiency, enhance satisfaction, and achieve impactful business outcomes in diverse professional environments.
Work
Remote, Nigeria
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Summary
Led remote transportation and logistics operations, optimizing material delivery and ensuring client satisfaction for diverse projects.
Highlights
Orchestrated timely delivery of materials across diverse projects, achieving significant cost-efficiencies and operational streamlining.
Implemented robust fleet tracking systems, enhancing schedule adherence and optimizing logistics operations.
Utilized real-time monitoring to guarantee 100% contract fulfillment and elevate client satisfaction levels.
Spearheaded end-to-end transportation operations, facilitating seamless material transfer and improving inter-site logistics efficiency.
Lagos, Lagos, Nigeria
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Summary
Drove sales and enhanced customer satisfaction by effectively engaging clients and promoting financial products.
Highlights
Applied exceptional sales acumen to engage diverse customers, consistently identifying needs and enhancing service satisfaction.
Educated potential clients on complex financial product offerings, contributing to increased understanding and adoption rates.
Managed client relationships through proactive follow-ups, ensuring sustained satisfaction and fostering long-term loyalty.
Lagos, Lagos, Nigeria
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Summary
Coordinated facilities management, optimizing maintenance schedules and stakeholder communication for a property portfolio.
Highlights
Efficiently organized and monitored maintenance schedules for a diverse property portfolio, ensuring optimal asset performance and longevity.
Coordinated and led project meetings, streamlining maintenance-related communications and ensuring timely updates for stakeholders.
Liaised effectively with the Facility Project Manager, delivering comprehensive reports that informed strategic decision-making.
Ikeja, Lagos, Nigeria
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Summary
Managed client relationships, ensuring high satisfaction and contributing to business growth through exceptional service.
Highlights
Delivered courteous and efficient customer services, promptly addressing needs and enhancing overall client experience.
Actively solicited customer feedback, leveraging insights to enhance engagement and contribute to sales growth.
Swiftly resolved customer issues, consistently achieving high satisfaction levels and fostering repeat business.
Ikeja, Lagos, Nigeria
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Summary
Managed operational workflows, negotiated contracts, and ensured transparent reporting for project success.
Highlights
Negotiated favorable contract terms and payment structures with clients, directly aligning with and contributing to marketing objectives.
Prepared and delivered detailed project reports, ensuring full transparency and facilitating informed decision-making.
Managed critical administrative tasks, including data management and customer issue resolution, optimizing operational flow.
Ikeja, Lagos, Nigeria
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Summary
Provided comprehensive administrative support, optimizing office operations and managing key client interactions.
Highlights
Oversaw office inventory and procurement, maintaining efficient supply levels and minimizing operational disruptions.
Managed complex scheduling and appointments, ensuring seamless coordination and providing essential information to key stakeholders.
Handled diverse administrative duties, including accurate banking transactions and basic bookkeeping, ensuring financial integrity.
Languages
English
Certificates
Skills
Logistics & Operations Management
Transportation Operations, Fleet Management, Supply Chain Management (SCM), Integrated Operations, Material Delivery, Operational Optimization, Inventory Management, Process Improvement, Strategic Planning.
Sales & Relationship Management
Direct Sales, Client Relationship Management (CRM), Customer Engagement, Sales Acumen, Product Education, Customer Satisfaction, Negotiation, Business Development.
Facilities & Project Coordination
Facilities Coordination, Maintenance Scheduling, Property Portfolio Management, Project Meetings, Stakeholder Communication, Reporting, Administrative Support.
Data & Analytics
Data Processing, Data Entry, Reporting, Real-time Monitoring, Analytical Thinking, Problem Solving.
Software & Tools
Tracking Systems, Microsoft Office Suite (Implied), Basic Bookkeeping Software (Implied).
Core Competencies
Meticulous Attention to Detail, Accuracy, Efficient Multitasking, Team Collaboration, Customer Service, Communication.