Mutairu Dirisu

Network Infrastructure Support Engineer | IT & Helpdesk Specialist

Abuja, NG.

About

Highly motivated and detail-oriented B.Sc. Physics graduate with a strong foundation in IT, network support, and system administration, passionate about leveraging technology for positive impact. Proven ability to deliver comprehensive IT and network solutions, troubleshoot complex issues, and ensure operational continuity in dynamic environments. Eager to apply expertise in network infrastructure, system administration, and emerging web technologies to drive innovation and contribute to organizational success.

Work

ITX Telecoms Limited

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Network Infrastructure Support Engineer (On-site Network, IT & Helpdesk at NNPC Trading Limited (NTL))

Abuja, Nigeria, Nigeria

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Summary

Currently serving as a Network Infrastructure Support Engineer at ITX Telecoms Limited, providing critical on-site network, IT, and helpdesk support to ensure seamless operations and compliance at NNPC Trading Limited.

Highlights

Provided comprehensive IT support and troubleshooting for network devices, resolving critical issues to ensure high availability and continuous operation for NNPC Trading Limited.

Managed proactive network monitoring and executed installations of new network devices, enhancing system performance and expanding infrastructure capabilities.

Ensured stringent health and safety compliance within IT operations, adhering to all regulatory standards to maintain a secure working environment.

Implemented effective risk mitigation and cost control strategies, optimizing resource utilization and contributing to operational efficiency.

ITX Telecoms Limited

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Graduate Intern (NYSC) - Network Support Engineer (Onsite NNPC Trading Limited)

FCT-Abuja, Nigeria, Nigeria

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Summary

Completed a National Youth Service Corps (NYSC) internship as a Network Support Engineer at ITX Telecoms Limited, gaining hands-on experience in customer relations, IT support, and network management at NNPC Trading Limited.

Highlights

Resolved diverse customer inquiries and technical issues, significantly improving user satisfaction and operational workflow.

Delivered essential IT support and troubleshooting for network infrastructure, contributing to system stability and uninterrupted service delivery.

Assisted in continuous network monitoring and the successful installation of various network devices, enhancing overall network functionality.

Supported compliance with health and safety regulations and participated in initiatives to control operational risks and costs.

HUAWEI TECHNOLOGIES

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Field Maintenance Engineer (SIWES Training)

Kano, Nigeria, Nigeria

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Summary

Completed a Student Industrial Work Experience Scheme (SIWES) training as a Field Maintenance Engineer at Huawei Technologies, gaining practical experience in maintaining ISP devices and assisting with field operations.

Highlights

Provided direct assistance to field maintenance engineers, facilitating efficient execution of daily operational tasks and technical repairs.

Performed critical maintenance and troubleshooting on Internet Service Provider (ISP) devices, ensuring optimal network performance and service continuity for clients.

Education

Bayero University, Kano

Kano, Kano, Nigeria
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B.Sc. Physics

Evangel International School

Auchi, Edo State, Nigeria
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Senior Secondary Certificate Examination (WAEC)

ABC Primary School, Auchi

Auchi, Edo State, Nigeria
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Primary School Certificate

Certificates

ALX AI Career Essential Certificate

ALX

McKinsey Forward Program

McKinsey & Company

Certificate of National Service - National Youth Service Corps (NYSC)

National Youth Service Corps (NYSC)

CompTIA A+ Core 1 (220-1001 and 220-1002)

LinkedIn Learning

UI/UX Design - AQ Skills Certified

AQ Skills

Skills

Networking & IT Support

Network Infrastructure, IT Support, Helpdesk Operations, Network Monitoring, Network Device Installation, Troubleshooting, System Administration, CompTIA A+, ISP Device Maintenance.

Web Development & Design

HTML5, CSS, JavaScript, React Framework, Git, UI/UX Design, Figma, MongoDB, Node.js, Express.js, Web Development.

Project Management & Operations

Risk Management, Cost Control, Health & Safety Compliance, Customer Relations, Problem Solving, Information and Data Literacy, Communication, Collaboration, Digital Content Creation.

Emerging Technologies

Artificial Intelligence (AI) Essentials.