Raphaël MARTIN

Commercial Sales Professional
Paris, FR.

About

Highly accomplished Commercial Professional with 7+ years of progressive experience, including 4 years at DIOR, specializing in sales, client relationship management, and market development. Proven ability to drive significant revenue growth, cultivate strong client relationships, and implement innovative strategies. Passionate about leveraging a keen business sense and exceptional interpersonal skills to exceed sales targets and contribute to organizational success.

Work

DIOR
|

Commercial

Paris, Île-de-France, France

Summary

Led commercial activities for a luxury brand, focusing on client portfolio management, new product development, and brand promotion.

Highlights

Managed and grew a diverse client portfolio, consistently achieving and exceeding sales targets through strategic commercial prospecting and relationship building.

Contributed to the development and launch of innovative new products and projects, enhancing market offerings and driving competitive advantage.

Ensured the seamless execution of training programs from initiation to completion, significantly improving product understanding and adoption among stakeholders.

Participated actively in brand development initiatives, organizing local communication campaigns and events that enhanced market visibility and client engagement.

ORANGE
|

Assistant Commercial Export

Paris, Île-de-France, France

Summary

Supported international commercial operations by managing client administrative tasks, sample logistics, and ensuring effective client-company interface.

Highlights

Maintained and updated administrative client account details, ensuring 100% data accuracy and streamlining communication for international clients.

Efficiently processed and dispatched high volumes of sample requests from initial entry to final shipment, accelerating delivery times by 15%.

Served as the primary liaison between the company and international export clients, facilitating smooth communication and prompt resolution of service requests.

DANONE
|

Assistant Commercial Stagiaire

Paris, Île-de-France, France

Summary

Assisted commercial team with order fulfillment documentation and direct client/supplier communication for international shipments.

Highlights

Prepared all necessary documentation for international order shipments, ensuring compliance with specific country regulations, Incoterms, and payment methods.

Managed high-volume inbound calls from clients, suppliers, and third parties, effectively resolving inquiries and maintaining positive professional relationships.

Education

Université Sorbonne
Paris, Île-de-France, France

Licence Professionnelle

Commerce et Distribution

ESUP
Paris, Île-de-France, France

BTS

Négociation et Digitalisation de la Relation Client

Languages

French
English
Spanish

Skills

Client Relationship Management

Client Relations, Interpersonal Communication, Customer Service, Stakeholder Engagement, Negotiation.

Sales & Business Development

Commercial Prospecting, Client Portfolio Management, New Product Development, Sales Strategy, Market Expansion.

Operations & Logistics

Export Operations, Order Processing, Documentation Management, Supply Chain Coordination, Process Optimization.

Brand & Marketing Support

Brand Development, Event Organization, Communication Campaigns, Market Visibility.

Core Competencies

Adaptability, Problem Solving, Analytical Thinking, Attention to Detail, Self-Management, Initiative, Cross-functional Collaboration.

Interests

Sports & Outdoors

Triathlon, Hiking, Backpacking.

Culture & Community

Volunteering, Theater, Concerts.