About
Highly accomplished and results-driven Logistics and Operations Manager with over a decade of experience optimizing supply chain efficiency, driving cost containment, and fostering strategic partnerships across diverse industries. Proven leader adept at managing teams, implementing advanced technologies, and ensuring compliance with regulatory standards. Expert in financial management, project coordination, and cultivating collaborative environments to achieve significant business objectives. Committed to sustainable practices and continuous operational improvement.
Work
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Summary
Managed point-of-sale transactions and cash register operations, ensuring accurate pricing and customer satisfaction.
Highlights
Efficiently managed point-of-sale transactions and operated cash registers, ensuring precise pricing and smooth customer experiences.
Processed various payment forms, including cash and credit, and provided accurate receipts, refunds, and change as required.
Executed promotional strategies by cross-selling products and introducing new items to customers.
Addressed customer inquiries and complaints with professionalism, offering guidance and pertinent information to enhance service quality.
Welcomed customers warmly upon entry and departure, fostering a friendly and inviting store atmosphere.
Maintained a clean, organized checkout area to uphold the store's presentation standards.
Diligently tracked and reported transaction data, identifying and rectifying any financial discrepancies.
Handled merchandise returns and exchanges with a customer-centric approach, ensuring satisfaction and loyalty.
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Summary
Directed comprehensive logistics operations, optimizing supply chain processes, and leading cross-functional teams to enhance efficiency and achieve strategic objectives.
Highlights
Managed and mentored a team of logistics professionals, fostering career development and skill enhancement.
Oversaw procurement processes, establishing strategic partnerships with suppliers that reduced lead times and minimized stock-outs.
Negotiated favorable terms with carriers, achieving significant cost savings for the organization without compromising service quality.
Spearheaded the adoption of new technologies, including warehouse automation systems, significantly enhancing overall operational efficiency.
Championed sustainability initiatives within the logistics department, reducing waste generation and promoting environmentally friendly practices across the supply chain.
Established robust contingency plans for potential supply chain disruptions, ensuring business continuity during unforeseen circumstances.
Played an instrumental role in the successful integration of acquired businesses, seamlessly incorporating their logistics operations into existing workflows.
Managed logistics budgets and forecasting, ensuring cost-effective operations and resource allocation.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
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Summary
Managed financial records and reporting, ensuring accuracy, compliance, and support for strategic decision-making.
Highlights
Enhanced financial transparency by implementing accurate record-keeping practices for all transactions.
Streamlined budget management processes, generating detailed financial reports to guide decision-making.
Ensured timely invoice processing and payment, maintaining strong vendor relationships while upholding company reputation.
Reduced accounting errors through meticulous attention to detail and thorough review of financial statements.
Optimized cash flow management, effectively forecasting revenue and expenses to ensure adequate liquidity levels.
Contributed to the development of annual budgets by providing valuable input based on historical data analysis.
Facilitated internal audits through well-maintained documentation and clear communication with auditors.
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Summary
Provided personalized instruction and support to students, enhancing comprehension and academic performance.
Highlights
Increased student comprehension by utilizing personalized specifications and adapting to individual learning styles.
Implemented creative instructional techniques to address unique challenges faced by students with learning differences.
Provided one-on-one tutoring sessions, tailoring instruction to specific needs of each student while promoting independent learning skills.
Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
Managed scheduling and logistics for group tutoring sessions, accommodating diverse needs of participating students and their families.
Served as an ongoing resource for both students and parents, providing guidance related to academic planning, study habits, and test-preparation strategies.
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Summary
Oversaw branch operations, focusing on financial performance, sales cycle improvements, and market trend analysis.
Highlights
Generated comprehensive financial and operational reports to assist management with business strategy development.
Implemented service improvements that enhanced the sales cycle and customer satisfaction.
Conducted financial due diligence on potential investments and acquisitions, providing critical insights for decision-making.
Analyzed business processes to identify and implement cost savings and operational efficiencies.
Established internal audit procedures to validate and improve the accuracy of financial reporting.
Managed branch financials, including budgeting, forecasting, and expense tracking, to ensure accurate reporting and decision-making support.
Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region.
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Summary
Provided comprehensive administrative and human resources support, ensuring efficient operations and positive stakeholder relations.
Highlights
Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
Contributed to a positive work environment by providing support to colleagues on various tasks and projects.
Developed strong working relationships with vendors to ensure timely delivery of supplies at optimal prices.
Promoted a positive organizational image through clear communication internally with colleagues and externally with clients.
Completed forms, reports, logs, and records efficiently to manage all human resources documentation.
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Summary
Enhanced publication quality and managed editorial processes, ensuring consistency and reader engagement.
Highlights
Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Developed style guides and editorial processes to maintain a consistent voice across all published materials.
Mentored junior editors and provided constructive feedback on their work, fostering professional growth.
Streamlined workflow processes by implementing efficient project management tools for team collaboration.
Liaised with graphic designers to create visually appealing layouts that complemented written content.
Conducted thorough fact-checking to ensure accuracy and credibility of published information.
Improved overall readability of documents by reorganizing content and eliminating redundant information.
Optimized web content with SEO strategies to drive traffic and enhance online visibility of publications.
Contributed original articles on various topics, showcasing versatility as a writer and editor.
Coordinated cross-functional teams to produce high-quality print and digital publications within tight deadlines.
Established strong relationships with freelance contributors, expanding the pool of talent available for future projects.
Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.
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Summary
Gained practical teaching experience in a classroom setting.
Highlights
Applied pedagogical theories in a practical classroom setting.
Assisted lead teachers in lesson delivery and student assessment.
Developed classroom management skills and fostered a positive learning environment.
Volunteer
Awards
Volunteer Award
Awarded By
Hammer Network
Honored for commitment and valuable contributions as a volunteer.
Child Protection Service Award
Awarded By
Child Protection Organization
Received for dedicated service and contributions to child protection efforts.
Community Service Award
Awarded By
Community Organization
Acknowledged for significant contributions to community service initiatives.
Outstanding Performance
Awarded By
National Youth Service Corps
Recognized for exceptional performance during national youth service.
Best Student in a Quiz
Awarded By
Christian Redeem Mission
Awarded for outstanding achievement in an academic quiz competition.
Publications
Languages
English
Fluent
French
Conversational
Certificates
Skills
Leadership & Management
Consensual Decision-Making, Team Leadership, Coaching, Guidance, Career Development, Skill Enhancement, Daily Operations Management, Business Coordination.
Logistics & Supply Chain Management
Logistics Analysis, Traffic Management, Resource Management, Supply Chain Optimization, Procurement Oversight, Strategic Partnerships, Lead Time Reduction, Stock-out Minimization, Carrier Negotiation, Transportation Flow Management, On-time Delivery Improvement, Route Optimization, Scheduling.
Financial Management & Analysis
Cost Analysis, Budget Control, Financial Reporting, Cash Flow Management, Forecasting, Invoice Processing, Accounting Accuracy, Internal Audit, Financial Due Diligence.
Operations & Process Improvement
Operational Efficiency, Warehouse Automation Systems, Process Optimization, Contingency Planning, Business Continuity, System Integration, Workflow Improvement, Risk Management.
Communication & Interpersonal Skills
Excellent Written and Oral Presentation Skills, Excellent Negotiation and Diplomacy Skills, Service Provider Communication, Customer Service, Partnership Building, Cultural Sensitivity, Stakeholder Engagement, Vendor Relationship Management.
Technical & Software Proficiency
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Micro Software, Data Tracking, Report Generation, Applicant Tracking Systems (ATS) Optimization.
Strategic Planning & Problem Solving
Consensual Decision-Making, Complex Environment Navigation, Pressure Management, Methodical Approach, Autonomous Work, Rigorous Analysis, Market Trend Analysis, Business Strategy Development.
Compliance & Quality Assurance
Government Regulations Compliance, Product Rotations, Hazardous Material Handling, Quality Standards Adherence, Record-keeping Practices.
Sustainability & Environmental Practices
Waste Reduction, Environmentally Friendly Practices, Supply Chain Sustainability.
Interests
Reading
Novels, Research.
Writing
Content Creation, Editing.
Sports
Sporting Activities.
Interacting with People
Networking, Community Engagement.
Singing
Choir Director.
Cooking
Culinary Arts.
Dancing
Recreational Dance.
References
Dr Onesimus Bulus Shiaki
Deputy Vice Chancellor (Administration), Taraba State University, PMB 1167, Jalingo, 08035965197, obshiaki@gmail.com
Mustapha Baba Ibi
Dean, School of Post Graduate Studies, Taraba State University, Jalingo, Mustaphababaibi@gmail.com
Engr. Gaius Tsekwi (COREN)
Project Manager, Proposed Researchers Hostel, Nigeria Atomic Nuclear Energy project, University of Maiduguri, P.M.B 1059, Maiduguri, Borno State, 07037796178, 08026013222, tsekwigaius@gmail.com