HARUNA FAVOUR

Lagos, Nigeria.

About

Highly motivated and detail-oriented professional with a Higher National Diploma in Business Administration, complemented by hands-on experience in fast-paced customer service environments. Adept at managing administrative tasks, ensuring operational efficiency, and fostering positive interpersonal relations. Eager to leverage strong organizational, communication, and problem-solving skills to contribute effectively to a dynamic team and support business objectives.

Work

10 Eleven Restaurant and Lounge
|

Waitress

Egbeda, Lagos, Lagos State, Nigeria

Summary

Provided exceptional customer service and managed dining operations in a dynamic restaurant environment, ensuring guest satisfaction and efficient service delivery.

Education

Federal School of Statistics
Ibadan, Oyo State, Nigeria

Higher National Diploma

Business Administration

Federal School of Statistics
Ibadan, Oyo State, Nigeria

National Diploma

Business Administration

Bright Hope Secondary School
Lagos, Lagos State, Nigeria

Senior Secondary School Certificate (NECO)

General Studies

Skills

Problem-Solving

Critical Thinking, Issue Resolution, Adaptability, Decision Making.

Business Administration

Office Management, Administrative Support, Record Keeping, Operational Efficiency.

Customer Service

Client Relations, Conflict Resolution, Service Delivery, Guest Satisfaction.

Communication

Written Communication, Verbal Communication, Interpersonal Skills, Active Listening.

Organizational Skills

Time Management, Multitasking, Task Prioritization, Attention to Detail.

Teamwork & Collaboration

Cross-functional Collaboration, Team Support, Cooperation.

Pressure Management

Stress Management, Composure, Resilience, Fast-paced Environments.

References

Available on request
HARUNA FAVOUR