Muhammad Owais

Executed segmented email campaigns via Mailchimp, increasing open rates by 25% and boosting click-through rates by 15%.

Optimized messaging through A/B testing, resulting in a 30% improvement in conversion performance.

Developed and deployed high-converting campaign landing pages, interactive forms, and lead magnets, significantly enhancing lead capture efficiency.

Implemented automated cold outreach sequences, achieving a 6% response rate and facilitating meetings with key decision-makers.

Managed comprehensive social media content calendars and delivered targeted ad campaigns across Meta and LinkedIn, strengthening brand presence and generating qualified leads.

Improved online visibility and strengthened brand identity by managing daily social media activity and leveraging LinkedIn for business development.

Identified new business prospects and generated inbound interest through strategic use of LinkedIn and other online tools.

Streamlined documentation workflows and tracked submission statuses for critical project approvals across multiple government portals (Trakhees, DM, DCD, Nakheel), ensuring timely compliance.

Maintained accurate financial records, including daily expenses, supplier ledgers, and project cost breakdowns, supporting efficient financial operations.

Managed customer queries for online orders via live chat, ensuring efficient and professional resolution.

Collaborated with Walmart store associates in real-time to resolve order delivery and pickup issues, maintaining high service standards.

Supported internal departments by addressing overflow inquiries and sharing customer insights, contributing to improved service quality.

Enhanced operational efficiency through collaborative support and timely issue resolution, reducing response times.

Led and supervised a group of interns, effectively assigning responsibilities and ensuring timely completion of daily tasks.

Conducted comprehensive prospect research using LinkedIn Sales Navigator, Google, and internal databases to identify potential leads.

Oversaw the operations of three intern teams concurrently, implementing weekly reporting to track progress and ensure goal attainment.

Designed and delivered training sessions for new interns and provided performance guidance to team leaders, enhancing overall team productivity.

Evaluated intern submissions for quality assurance, providing actionable feedback that improved work output.

Processed invoices and managed transaction records, maintaining 100% accuracy in all financial entries over six years.

Administered payroll for over 50 employees, ensuring timely and compliant disbursements.

Conducted client payment reconciliations and supported month-end reporting, contributing to accurate financial statements.

Resolved complex account discrepancies through cross-departmental collaboration, improving service issue resolution efficiency.

Supervised junior staff, managed documentation, and ensured prompt communication with vendors and clients, enhancing operational flow.

Increased client inquiries by promoting property listings across social media and classified websites.

Engaged with clients through direct communication to understand needs and facilitate property transactions.

Managed and organized critical documentation for property listings and proposals, improving internal filing efficiency.

Performed account reconciliations and updated financial records, ensuring accuracy for reporting purposes.

Identified and recommended process improvements, enhancing daily workflow efficiency.