Patrick Dunne

Led design initiatives across Commercial and Operations teams, providing strategic direction and mentoring 2 junior designers to elevate team capabilities and project outcomes.

Scaled and meticulously maintained the Ofload Design System, significantly enhancing design consistency and accelerating development speed across multiple product teams.

Designed and successfully launched critical internal features, including rail transport enablement and a restructured information architecture, directly contributing to $40M in pipeline revenue.

Streamlined operations by enabling the team to manage end-to-end deliveries without external tools, achieving substantial improvements in efficiency and workflow.

Championed the adoption and rollout of AI prototyping tools, optimizing design workflows and upskilling the broader product and design team in advanced methodologies.

Directed product design efforts for Zoomo Armada and Zoomo Connect, directly contributing to a substantial $2M in annual recurring revenue (ARR).

Developed and implemented the 'Zoomo Frame' design system, ensuring scalable and consistent design standards across the Armada platform.

Spearheaded comprehensive user research initiatives, leveraging rider and partner insights to strategically inform and shape product direction.

Led critical growth-focused projects, including the redesign of customer and partner onboarding flows, resulting in improved conversion and retention rates.

Directed end-to-end design for the Owner App, encompassing inspections, scheduling, onboarding, and field operations, enhancing user experience for critical property management functions.

Initiated and scaled the Voice of Customer (VoC) program, leading extensive user research to deeply inform and strategically align product direction.

Founded and meticulously maintained "Andi WTML," a proprietary design system that ensured consistent and efficient UI across the entire platform.

Contributed to the growth and management of a design team of 1-5 professionals, fostering a culture of collaboration through team rituals, design reviews, and mentorship.

Collaborated across all major product verticals and contributed to the Tenant App within the enterprise platform, ensuring cohesive user experiences.

Directly contributed to securing $25M in venture funding and achieving a strong Customer Effort Score (CES) of 4.5/5 from customers.

Managed the end-to-end design and product development for user settings and validation forms within the acquisition funnel, impacting thousands of daily users.

Played a key role in the foundational iteration of the Lendi Design System, establishing critical guidelines for consistent and scalable UI across the platform.

Led the development of comprehensive customer journey maps for the borrower segment, strategically identifying and resolving pain points to significantly improve user experience and conversion rates.

Co-built a new edtech venture with the founding team, designing a future-skills course and shaping product experiences for learners.

Led event marketing operations during the venture's launch phase, driving initial engagement and brand visibility.

Instrumental in defining the core product experience, ensuring alignment with educational goals and user needs.

Joined as the first designer, significantly shaping early product direction and establishing foundational design principles.

Delivered the company's critical template feature system, a core element of Qwilr's value proposition that enhanced user experience and functionality.

Contributed to the overall visual and interactive design strategy, ensuring a cohesive and compelling user interface.

Ran and delivered multiple client websites and digital projects across several WordPress-based studios.

Led UX and visual design efforts, ensuring optimal user experience and aesthetic appeal for diverse client portfolios.

Managed site implementation from conception to launch, ensuring high-quality, functional, and responsive web solutions.