About
Communication psychologist and business information systems professional with 10+ years of experience bridging technical expertise, stakeholder engagement, and strategic project delivery. Experienced in bid management, client communication, and interdisciplinary coordination, with a passion for turning information into impact through clear structures, collaboration, and continuous learning.
Work
Frankfurt, Germany
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Summary
Served as a strategic partner to the EMEA CEO (Nov 2023-Spring 2024) and later to the Global COO, ensuring effective executive decision-making, operational alignment, and organizational efficiency across functions. Acted as a trusted advisor and coordination point between leadership, regional teams, and key business stakeholders.
Highlights
Supported strategic planning and execution of key business priorities, including operational reviews, transformation initiatives, and organizational communications.
Translated executive objectives into actionable workstreams, ensuring alignment across functions.
Oversaw preparation of executive briefings, board materials, and leadership communications, ensuring clarity, consistency, and data-driven insights.
Drove business performance tracking through KPI dashboards and cross-functional reporting processes.
Coordinated leadership meetings, offsites, and strategic forums to foster collaboration and accountability.
Supported the COO’s global office integration and process optimization following organizational restructuring.
Amsterdam, Remote
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Summary
Led the creation and operationalization of a company-wide Estimations Framework and Central Team, translating client needs into accurate, actionable project plans. Bridged Sales and Delivery teams to ensure high-quality, timely deliverables while aligning estimation processes with strategic business objectives.
Highlights
Compiled and mentored a high-performing Estimations Team, fostering expertise in client needs analysis, solution mapping, and project planning.
Delivered accurate, data-driven project estimations that directly supported sales opportunities and strengthened customer confidence.
Streamlined estimation workflows and implemented quality assurance processes, increasing operational efficiency and professional standards.
Acted as the key interface between Sales and Delivery, enabling winning proposals and fostering cross-functional collaboration.
Managed complex internal stakeholder relationships to align estimation processes with company-wide priorities.
Drove continuous improvement initiatives, embedding knowledge management practices to capture, share, and optimize team learnings.
Ricoh Europe ITS
|BID MANAGER FOR STRATEGIC & COMPLEX PURSUIT PROJECTS WITH VARIOUS INDUSTRIES AND CHANGING IT SERVICES OFFERINGS
Frankfurt, Germany
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Summary
Owned end-to-end bid processes for strategic, high-value opportunities, driving professional, qualified proposals from qualification through contract conclusion. Developed tailored bid strategies and coordinated cross-functional teams, balancing client requirements, risk mitigation, and operational efficiency to maximize win rates and business value.
Highlights
Orchestrated strategic sales opportunities, defining clear objectives, scope, and bid execution plans.
Directed end-to-end bid execution, ensuring adherence to strategy, proactive risk management, and mitigation of contractual, financial, operational, and technical risks.
Coordinated cross-functional teams—including Sales, Technical, and Operations—to deliver high-quality, client-ready proposals on time and within budget.
Managed client communications throughout the bid lifecycle, fostering transparency and strong relationships.
Optimized bid processes, resource allocation, and team performance to increase efficiency, quality, and win rates.
Led the Bid Management team operationally, embedding knowledge management practices and ensuring consistent, high-standard delivery.
Frankfurt, Hesse, Germany
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Summary
Served as a strategic business partner to senior management, collaborating across functions to address complex account and project challenges. Leveraged data-driven insights to identify requirements, shape strategic recommendations, and implement solutions that optimize outcomes and drive business growth.
Highlights
Consulted on customer queries to define requirements, assess business impact, and identify opportunities for new services, directly contributing to revenue growth and client satisfaction.
Developed and justified projects in business terms, aligning initiatives with strategic objectives and measurable KPIs.
Evaluated new business opportunities, delivering actionable, data-driven insights to support portfolio expansion and strategic decision-making.
Provided end-to-end support for project and account startup programs, ensuring smooth initiation, execution, and handover.
Managed complex internal and external stakeholder relationships, fostering collaboration and driving efficient, effective outcomes.
Düsseldorf, North Rhine-Westphalia, Germany
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Summary
Led PMO activities and served as the single point of contact for Management of Change (MoC) in a large-scale banking transformation, ensuring timely, on-budget delivery of a new core banking system and workplace infrastructure. Focused on the people-side of change, enabling organizational adaptation through targeted communications, training, and business readiness initiatives.
Highlights
Directed a PMO team, ensuring major banking transformation objectives were delivered on time, within budget, and aligned with strategic priorities.
Oversaw program-level project plans, risk management, and change control, proactively resolving issues and maintaining strategic oversight.
Delivered comprehensive reporting to leadership, facilitating informed decisions and transparent communication.
Coordinated milestone delivery and acceptance, ensuring smooth project progression and client satisfaction.
Conducted business analysis, gathering and translating complex client requirements into actionable solutions.
Designed and implemented a Management of Change strategy, including communication and training for a new core banking system and workplace services.
Managed a training environment for 3,000 users, coordinating business analysis, infrastructure setup, and user management to ensure seamless adoption.
Hewlett Packard/ DXC Technology
|BID MANAGER FOR medium to large PURSUIT PROJECTS WITH VARIOUS INDUSTRIES AND CHANGING OFFERINGS
Within Germany and France
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Summary
Led pursuit projects from deal shaping to contract creation across diverse industries, managing bid teams and coordinating cross-functional stakeholders to deliver high-quality, client-ready proposals. Ensured alignment with governance, deadlines, and strategic objectives while fostering motivated, high-performing teams.
Highlights
Directed end-to-end pursuit processes, ensuring timely, compliant, and high-quality deliverables for medium to large projects.
Managed complex internal stakeholder relationships—including Sales, Solutions, Operations, Finance, and Legal—to enable seamless collaboration and alignment.
Staffed and led bid teams tailored to project scope, optimizing expertise, focus, and motivation.
Oversaw resource allocation, timelines, and budgets to maximize efficiency and meet stringent deadlines.
Ensured quality assurance of client-facing deliverables, contributing to professional, winning proposals.
Maintained transparent client communications throughout the bid lifecycle, fostering trust and long-term relationships.
Bad Homburg, Hesse, Germany
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Summary
Led the development and implementation of a comprehensive Knowledge Management (KM) process and platform, ensuring the right knowledge reached the right people at the right time. Drove organizational adoption, knowledge sharing, and continuous improvement, aligning KM practices with strategic business objectives.
Highlights
Managed end-to-end project delivery for the build-up and launch of a new KM platform, driving adoption across the organization.
Developed and executed a KM strategy, aligning knowledge creation and sharing with organizational goals.
Optimized content quality and relevance in the KM database, improving information accuracy, accessibility, and usability for stakeholders.
Managed daily KM operations to ensure smooth platform functionality and easy access to critical knowledge assets.
Influenced organizational change, embedding KM practices and fostering a culture of collaboration and continuous learning.
Coordinated with cross-functional teams to capture, share, and leverage knowledge effectively, enhancing decision-making and operational efficiency.
Stuttgart and Bad Homburg, Baden-Württemberg, Germany
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Summary
Completed a dual study program combining a Bachelor’s degree in Business Information Systems with practical experience at Hewlett Packard, gaining expertise in business functions, IT, software development, and project management. Developed a strong foundation in process documentation, software engineering, and cross-functional collaboration.
Highlights
Documented SAP ERP Finance processes, improving clarity, efficiency, and knowledge sharing.
Supported software project management initiatives, including archiving and process optimization of software solutions.
Contributed to Enterprise Services Talent Acquisition, specifically focusing on graduate program initiatives and recruitment.
Gained international sales experience through networking activities in Cupertino, CA, enhancing global business acumen.
Researched and authored a Bachelor thesis on improving internal communication within Enterprise Services Germany, delivering strategic recommendations for organizational effectiveness.
Languages
English
Fluent
German
Native
Polish
Basic
Interests
Photography
Traveling & Cultural Exchange
Following trends in emerging technologies and digital innovation
Mindfulness / Yoga
Skills
Leadership & Management
Leadership Experience, Team Coordination, Team Development, Stakeholder Management, Program Management Office (PMO), Stakeholder Management, Executive Communication, Mentoring & Coaching.
Communication & Client Relations
Business Analysis, Storytelling & Presentation Skills, Relationship Management, Customer-Centric Mindset, Active Listening.
Business Development & Operations
Sales Lifecycle Management, Proposal Development, Business Development & Pipeline Management, Performance Tracking & Reporting, Resource Management, Budget Management, Account Startup Programs, Process Optimization.
Technical & Systems Expertise
Microsoft Office Suite, Google Workspace, Microsoft SharePoint, Salesforce, ITIL v3 Foundation, Confluence / Jira / Trello, Teams & Slack, AI-powered tools.
Analytical & Problem Solving
Problem-Solving Abilities, Analytical Acumen, Strategic Vision, Complex Issue Translation, Translating Complex Data for Executive Decision-Making, Requirements Gathering.
Project & Bid Management
Operational Planning, Project Management, Bid Management, Pre-Sales, Bid Execution, Project Justification, Process Improvement, Quality Assurance, Strategic Planning, Stakeholder Management, Risk Management, Business Case Development, Governance & Compliance, Cross-Functional Collaboration, Change Management, Executive Reporting, Contract Negotiation.