About
SAP Certified Associate – SAP S/4HANA Sales Functional Consultant with over 4 years of hands-on experience in SAP SD support, implementation, and rollout projects across SAP ECC and S/4HANA landscapes. Proven expertise in Sales Order Management, Output Control, IDoc processing, Pricing, Delivery, and Billing, adept at ABAP debugging and cross-module collaboration, ensuring high-quality delivery and strong client communication in fast-paced environments.
Work
Bangalore, Karnataka, India
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Summary
Led SAP SD functional consulting for Apple projects, driving system improvements and ensuring high customer satisfaction through comprehensive support and configuration across SAP ECC and S/4HANA landscapes.
Highlights
Managed day-to-day incident, service request, and problem ticket resolution in SAP SD, consistently meeting defined SLA/KPIs and ensuring high customer satisfaction for critical business operations.
Configured and optimized Sales Order Management processes, including order types, item categories, and schedule line categories, for multiple global rollouts across SAP ECC and S/4HANA landscapes.
Led Output Management setup using Smart Forms, SAP Scripts, EDI, and PDF forms, and performed extensive IDoc monitoring, processing, and error resolution for intercompany billing and shipment notifications.
Executed complex Pricing Procedure configurations and credit management setups, resolving critical pricing and blocked document issues to ensure business compliance and financial accuracy.
Utilized strong ABAP debugging skills for root cause analysis and collaborated effectively with cross-functional teams (MM, FICO, CS, GTS) to deliver integrated solutions and support system enhancements.
Mentored junior associates and developed comprehensive documentation for knowledge transfer and Standard Operating Procedures (SOPs).
Awards
Ekalavya Award
Awarded By
Client (Apple via Tata Consultancy Services)
Awarded for demonstrating quick learning of business processes and consistently delivering excellent performance on project deliverables, showcasing commitment and excellence in execution.
Star of the Month Award
Awarded By
Client (Apple via Tata Consultancy Services)
Recognized for consistent high-quality delivery and commitment to project excellence, demonstrating rapid adaptation to new business processes.
Skills
SAP Modules & Processes
SAP SD (Sales & Distribution), SAP S/4HANA, SAP ECC, Order-to-Cash (OTC), Sales Returns, Free of Charge Deliveries, Intercompany Sales, Stock Transport Orders (STO), Sales Order Management, Output Management, IDoc Processing, Pricing Procedures, Delivery Processing, Billing, Credit Management, ATP Checks, Revenue Recognition, Billing Plan Configuration, Debit/Credit Memo Processing, Warehouse Management Interface, Master Data Management.
Technical & Tools
ABAP Debugging, LSMW (Legacy System Migration Workbench), Smart Forms, SAP Scripts, EDI, PDF Outputs, Background Job Management, Functional Specification Documents (FSD), Business Requirement Documents (BRD), Fit/Gap Analysis.
Cross-Functional Integration
SAP MM (Materials Management), SAP FICO (Financial Accounting & Controlling), SAP CS (Customer Service), SAP GTS (Global Trade Services).
Project & Support Management
Incident Management, Service Request Management, Problem Ticket Resolution, SLA Adherence, Configuration Management, Data Migration, Solution Deployment, Root Cause Analysis, Knowledge Transfer, SOP Development, Customer Satisfaction.
Professional Skills
Client Communication, Stakeholder Management, Problem Solving, Independent Work, Team Collaboration, Quality Delivery, Adaptability.