Priscille Bouaffo
Bilingual Receptionist & Production Secretary
Abidjan, CI.About
Dynamic and organized bilingual (FR/EN) professional with over 4 years of experience in high-demand reception, administrative management, and operational coordination. Passionate about the audiovisual sector, I leverage my exceptional relational skills, attention to detail, and polished presentation to enhance production studio operations. Eager to contribute my organizational prowess and communication clarity to the MANCALA project.
Work
Abidjan, Abidjan, Côte d'Ivoire
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Summary
Led daily administrative and communication workflows for production, optimizing coordination and documentation to ensure smooth operations.
Highlights
Managed daily administrative follow-up, including organizing, planning, and confirming appointments to ensure operational efficiency.
Handled the processing, sorting, and distribution of all internal and external mail, ensuring timely and accurate delivery.
Executed comprehensive document management, including physical and digital archiving, and maintained regular updates for critical production files.
Coordinated inter-departmental communication, streamlining information flow and fostering collaborative efficiency across teams and services.
Abidjan, Abidjan, Côte d'Ivoire
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Summary
Provided professional front-desk services, managing visitor flow and administrative support with exceptional interpersonal skills and a courteous demeanor.
Highlights
Professionally welcomed and directed visitors, clients, and partners, maintaining impeccable presentation and courteous service while efficiently orienting them.
Managed the telephone switchboard, including receiving and filtering calls, directing them to appropriate contacts, and ensuring clear, rapid message transmission for fluid communication.
Provided versatile administrative support to teams, including updating documents, making photocopies, digitizing, classifying, and archiving critical files.
Managed visitor traffic, implementing access control, issuing badges, registering arrivals, and directing guests to relevant services while ensuring strict security compliance.
Abidjan, Abidjan, Côte d'Ivoire
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Summary
Supported executive operations by managing communications, scheduling, and administrative documents for a dynamic construction firm.
Highlights
Managed physical and telephone reception, ensuring a professional and welcoming first impression for all visitors and callers.
Organized and scheduled appointments and meetings for the executive team, optimizing calendars and coordination.
Handled all incoming and outgoing mail and critical administrative documents, maintaining meticulous records and timely processing.
Monitored and addressed internal client (tenant) requests and needs, ensuring prompt and satisfactory resolution.
Abidjan, Abidjan, Côte d'Ivoire
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Summary
Guided clients through complex immigration processes, providing detailed service explanations and personalized support to ensure a smooth experience.
Highlights
Welcomed and provided initial orientation to clients, effectively guiding them through the first steps of their immigration journey.
Clearly explained diverse service offerings and procedural requirements to prospective clients, enhancing understanding and trust.
Managed client complaints and provided personalized support to resolve issues, improving client satisfaction and retention.
Processed and maintained client administrative files with meticulous attention to detail, ensuring accuracy and compliance.
Education
Languages
French
English
Skills
Administrative Management
Document Management, Archiving (Physical & Digital), Scheduling, Appointment Confirmation, Mail Handling, Information Flow, Operational Coordination.
Reception & Communication
Physical Reception, Telephone Reception, Call Filtering, Visitor Orientation, Inter-departmental Communication, Professional Presentation, Bilingual (French/English).
Office Software
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook.
Client Relations
Client Orientation, Complaint Resolution, Personalized Support, Active Listening, Stakeholder Engagement.
Organizational Skills
Rigor, Attention to Detail, Time Management, Urgency Handling, Stress Management, Adaptability, Teamwork.