Introduction

This privacy policy outlines how we collect, use, maintain, and disclose Personal Data from customers and users of this website. Personal Data, referred to as "Data," includes information related to identified or identifiable individuals (Data Subjects). Examples of Data categories include names, addresses, and email addresses.

Our strong commitment to privacy and security is reflected in this Privacy Policy. Here, we outline how we collect information from all users of our Services, how we handle the collected data, and the choices you have regarding your information. We kindly request that you carefully read and review this Privacy Policy.

Security of Processing

To safeguard your data from accidental or intentional manipulation, loss, damage, or unauthorized access, we employ technical and organizational security measures. These measures are regularly enhanced to stay current with technological advancements. For added security, this site utilizes SSL encryption to protect the transmission of confidential content, such as orders or requests you submit to us as the site operator.

Retention Periods: How and how long we keep your Data

We adhere to widely accepted standards to securely store and protect the data we collect, both during transmission and once received and stored. We employ encryption where appropriate to enhance security.The data processed by us is handled in accordance with applicable legal requirements of the GDPR (General Data Protection Regulation). Unless explicitly stated otherwise in this privacy statement, we promptly erase data stored by us once it is no longer needed for its intended purpose. Data will only be retained beyond the purpose's conclusion if required for other legally permissible reasons or due to statutory retention periods. In such cases, the processing is restricted, meaning it is blocked and not used for other purposes.

Processors, Third Party Service Providers

In certain cases, we engage external service providers (processors) to handle your data, and they operate under our explicit instructions as defined in the data processing agreements of the GDPR. These processors are carefully selected to ensure they implement appropriate technical and organizational measures in line with GDPR requirements, safeguarding your rights. The processors do not process data independently for their own purposes. Additionally, they must comply with this privacy notice and adhere to relevant data protection laws when processing personal information.

Processors, Third Party Service Providers

We may share your Data with affiliated companies within our corporate family, as well as trusted third-party service providers and partners that help us deliver our Services effectively. These trusted third parties assist us in various tasks, such as serving advertisements, conducting contests or surveys, analyzing our Services and customer demographics, communicating with you through emails or surveys, and managing customer relationships.

Compliance with Legal and Regulatory Obligations

We cooperate with the Government of Cape Verde, law enforcement authorities, and private parties to comply with legal and regulatory requirements. When necessary and at our sole discretion, we may disclose your information to these parties to respond to claims, legal processes (like subpoena requests), protect our rights, safeguard the rights of third parties, ensure public safety, prevent illegal or unethical activities, or address other lawful obligations.

Notification and ccTLD Rules

To the extent allowed by law, we will make reasonable efforts to notify you if we are required to share your personal information with third parties as part of a legal process. Moreover, we will share your information as required to comply with rules, regulations, and policies related to ccTLDs (country code top-level domains) when you register a .CV domain name.

Your Legal Rights

You have the following rights concerning the personal data we process:

  1. Right to request information about any of your personal data that we are processing and request access to the personal information we hold about you.

  2. Right to request the correction of any personal information we have about you to ensure accuracy or reflect changes in your circumstances.

  3. Right to request partial or complete erasure of your personal information from our records.

  4. Right to object to our processing of your personal information, especially if we are processing it for direct marketing purposes.

  5. Right to request the transfer of your personal information to another party.

If you wish to exercise any of the rights set out above, please contact us via privacy@ola.cv.

Server Log Files

When you visit our website for informational purposes, there is usually no need for you to actively provide personal data. In such cases, we only collect and utilize data that is automatically transmitted to us by your Internet browser.

Newsletter

By providing your consent, you have the option to subscribe to our newsletter, through which we will keep you informed about our latest and interesting offers.

Additionally, we retain your IP addresses and the time of registration and confirmation to verify your subscription and safeguard against potential misuse of personal data, if necessary. Your email address is the only mandatory information required to receive the newsletter. Any other information you provide is voluntary and will be used to personalize our communications with you. Once your subscription is confirmed, we will retain your email address for future newsletters.

If you wish to unsubscribe from the newsletter, you can simply click on the provided link in every newsletter email.

Cookies

Your Internet browser includes a built-in feature for storing small text files known as "cookies." These cookies hold information that enables a website to recognize your account. We use cookies to store your preferences, and login information, and provide personalized functionality to enhance your browsing experience.

If you prefer not to accept cookies, you can modify your browser settings accordingly. However, please note that disabling cookies may result in certain functionalities on the website being unavailable.

Changes to our Privacy Policy

Please be informed that our Privacy Policy may be updated periodically to align with technological advancements, the proper implementation of new technologies, and changes in applicable laws. As a result, we reserve the right to modify this Privacy Policy at any time. In the event of any changes to our Privacy Policy, we will make these updates known by posting them here and in other appropriate locations, ensuring you are informed about the information we collect, how we utilize it, and under what circumstances, if any, we disclose it.

Contact us

If you have any questions, concerns, or complaints regarding our Privacy Policy, our practices, or our Services, you may contact us via support@ola.cv.