About
Highly experienced Technical Lead with over 7 years in the software industry, specializing in DevOps, cloud infrastructure, and core banking systems. Adept at driving innovation and optimizing processes within banking, insurance, investment, and automotive technologies. Seeking a challenging role to leverage expertise in complex system management, security, and performance optimization to contribute to industry-leading software solutions.
Work
Bangalore, Karnataka, India
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Summary
Spearheaded DevOps initiatives for automotive software projects at Stellantis, optimizing CI/CD pipelines and reducing manual deployment effort by 40%.
Highlights
Led comprehensive DevOps initiatives for automotive software projects at Stellantis, streamlining development and operational workflows.
Administered robust AWS cloud infrastructure, ensuring high scalability, security, and optimal performance for critical applications.
Reduced manual deployment effort by 40% through strategic scripting and automation, significantly accelerating release cycles.
Provided critical support to developers, resolving complex debugging issues and optimizing Git workflows for accelerated project delivery.
Served as the primary incident responder, driving swift resolution of production issues to minimize downtime and maintain continuous system availability.
Bangalore, Karnataka, India
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Summary
Managed and optimized core banking systems and production applications, ensuring high availability, compliance, and effective issue resolution for financial sector clients.
Highlights
Managed and optimized core banking systems and production applications, ensuring high availability and resolving complex issues via ServiceNow.
Orchestrated disaster recovery procedures and provided 24/7 on-call support, successfully restoring critical banking services during crises and minimizing downtime.
Streamlined DevOps workflows by managing CI/CD pipelines with Jenkins and deploying/orchestrating Kubernetes clusters, enhancing deployment efficiency.
Administered and maintained robust cloud infrastructure using Terraform, facilitating the migration of on-premises applications to scalable cloud platforms.
Executed advanced SQL queries for database incident investigation and proactively analyzed system logs to identify and resolve issues, ensuring data integrity.
Collaborated with security teams and supported regulatory compliance audits, communicating technical insights to bank executives and regulators.
Provided expert troubleshooting across hardware, software, applications, and networks, ensuring optimal system performance and reliability for Java-based applications.
Bangalore, Karnataka, India
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Summary
Managed and supported customer application issues, ensuring SLA adherence and effective problem resolution for enterprise systems.
Highlights
Managed and resolved customer and partner issues, consistently meeting stringent SLA targets and maintaining detailed logs in a ticket management system.
Provided comprehensive ongoing maintenance for diverse customer systems, ensuring operational stability and peak performance.
Analyzed and troubleshot complex incidents, delivering effective workarounds and permanent resolutions to minimize system downtime.
Owned end-to-end incident reports across L1, L2, and L3 support tiers, facilitating timely resolution and transparent status updates.
Certificates
Skills
Programming Languages
Java, SQL (MySQL), AS400, Kafka, PowerShell, MongoDB.
Operating Systems
Unix, Linux, IBM Series.
DevOps & CI/CD
Jenkins, Kubernetes, CI/CD Pipelines, GitLab, Azure, AWS.
Networking
Network Configuration, Troubleshooting, Load Balancers, Firewalls.
Scripting
Shell Scripting, Bash Scripting.
Tools
Jira, Concur, Autosys, ServiceNow, IntelliJ, HP Service Manager, Keepalive, Aqua Data Studio, Postman, Incident Management, Problem Management, REPS, Splunk, Agile, Apache, Zabbix, Swagger, Tomcat, New Relic, Pingdom, Prometheus, Grafana, Snowflake.