Randall (Randy) Vollen, MBA, PMP

AI, Data & Analytics Leader
Pittsburgh, US.

About

Highly accomplished AI, Data & Analytics Executive with over 20 years of experience in governance, compliance, and transformation across regulated industries. Proven leader in leveraging AI, cloud modernization, and enterprise data strategy to deliver substantial financial value and drive strategic decision-making. Adept at building high-performing teams, establishing robust data governance frameworks, and spearheading complex digital transformations to achieve significant business outcomes.

Work

Vollen Data Services, Inc.
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Founder & Principal Consultant

Summary

Providing advanced data strategy, reporting, and analytics consulting services to corporate and institutional clients, specializing in executive-level advisory, dashboard development, and data transformation projects.

Highlights

Delivered high-impact Power BI dashboards for FedEx Europe's CSP renegotiation project via Turnberry and Oliver Wyman, translating complex Excel-based tracking into scalable reporting for significant cost-saving analysis.

Developed real-time dashboards to monitor critical cost levers (WTP, HTP) and ad hoc expenses, directly supporting contract optimization and enhancing operational insight for clients.

Led ad hoc client engagements focused on data architecture, governance, and BI modernization, providing expert guidance and solutions to complex data challenges.

Supported analytics and reporting in healthcare-adjacent environments, including operational KPIs, compliance frameworks, and cost-tracking for logistics and field services.

Miami University of Ohio
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Director of Business Intelligence

Summary

Leading enterprise BI strategy and data modernization across academic, administrative, and operational domains, driving the transition from legacy systems to cloud-based analytics to enhance institutional decision-making.

Highlights

Driving university-wide data governance and self-service strategy, aligning with ERP modernization (Workday) and overseeing data, reporting, and integration governance for Finance, HR, and Student systems.

Leading BI modernization by replacing legacy (OSA) systems with scalable cloud-based solutions (Snowflake, Tableau) for enhanced enterprise reporting and insights.

Partnering with Enrollment, Finance, and Student Success to standardize key performance indicators (KPIs) and support strategic planning initiatives.

Established a comprehensive 30/60/90-day roadmap and long-term data strategy, coordinating infrastructure, governance, and community practices.

Introduced TOGAF Architecture practices and a CMMI-inspired capability model to assess and mature data capabilities across six core domains, enhancing organizational data maturity.

Fragomen, Del Rey, Bersen, Loewy
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Head of Data & Analytics

Summary

Led Data & Analytics for a Top 100 AM Law firm, overseeing a 50+ person team to drive operational and revenue growth through data, analytics, and AI products.

Highlights

Identified $100M in revenue leakage and reduced legal costs by $26M by owning the digital risk and compliance portfolio, significantly boosting firm profitability.

Transformed BI into a revenue-generating unit and launched a Data Marketplace MVP with a projected $75M+ revenue, establishing a new revenue stream for the firm.

Led Fragomen's 3-year BI and data transformation, delivering AI and data solutions using Informatica, Snowflake, DataIKU, OpenAI, and Tableau.

Aligned data strategy with CIO, CTO, and CFO priorities, enhancing IT modernization, operations, and financial insight within a complex matrixed organization.

Trained over 100 staff through Data Democratization and Citizen Analyst programs, accelerating adoption and maximizing ROI on data initiatives.

EVOQUA
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Director of Transformation, Data & Analytics

Summary

Directed change management and enterprise data & analytics capabilities for a top digital water and engineering firm, focusing on strategic transformation.

Highlights

Led Evoqua's enterprise data strategy and self-service analytics roadmap, enabling faster insights through cloud-based solutions and achieving a $2M EBITDA target from pricing analytics.

Launched SIOP analytics, contributing to a $2M annual savings goal and significantly improving operational efficiency.

Developed a comprehensive multi-year digital strategy aligned to enterprise goals, encompassing MDM, enterprise reporting, digital customer experience, CRM, and ERP (SAP S4/Hana).

Built and led Evoqua's Transformation Management Office and ELT governance, overseeing $18M in strategic investments.

Improved on-time/on-budget project delivery from 6% to 70%, directly linking outcomes to EBITDA and contributing to the $7.5B acquisition by Xylem in 2023.

PNC BANK
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VP, Director - Strategy, Innovation, & Analytics

Summary

Led a multi-team department with a $2M+ budget, responsible for board-reportable tech metrics, strategic investment reporting, and technology risk oversight for a Top 5 US bank.

Highlights

Managed insights for $1.2B in technology performance spend, optimizing resource allocation and driving efficiency.

Delivered enterprise-wide T&O compliance metrics and created Vision13 Board-Reportable Metrics, ensuring robust governance and transparency for senior leadership.

Enabled critical risk insights for over $1B in investments, enhancing decision-making and mitigating potential financial exposures.

Directed an enterprise refresh of innovation program metrics, ensuring comprehensive governance across finance, risk, and business continuity functions.

PNC BANK
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VP, Sr. Manager - Enterprise Information Management

Summary

Led Enterprise Business Intelligence Platforms, hosting Analytics (Tableau / Python) and Business Intelligence (OBIEE) Centers of Excellence for a Top 5 US bank.

Highlights

Oversaw the strategic direction and operational excellence of key BI platforms, enhancing data accessibility and analytical capabilities across the organization.

Managed the development and implementation of advanced analytics solutions, leveraging Tableau and Python to support critical business insights.

Cultivated a robust Business Intelligence Center of Excellence, fostering best practices and driving widespread adoption of data-driven decision-making.

PNC BANK
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AVP, Technical Lead - Human Resources Technology

Summary

Led and developed a team of data analysts during a PeopleSoft re-implementation, focusing on reducing application risk and maintaining data integrity.

Highlights

Led a team of data analysts throughout a critical PeopleSoft re-implementation, ensuring project milestones were met and data integrity was maintained.

Reduced overall application risk by ensuring service windows were met and downstream applications received correct data, significantly improving system reliability.

Maintained and enhanced analytical capabilities post-implementation, providing continuous support for HR technology operations.

Education

University of Pittsburgh, Katz Graduate School of Business

MBA

Business Administration

University of Pittsburgh, School of Information Science

BS

Information Science

Languages

English

Skills

Data Management

Data Management, PII, GDPR, Big Data, Architecture & Engineering.

Analytics & AI

AI&ML, Analytics, Metrics & Reporting, Predictive Analytics.

Strategy & Program Management

Strategic Change Management, Portfolio & Program Management.