Rodolfo Ribeiro

Developed and implemented robust communication protocols between POS terminals and EPOS servers, enhancing system interoperability and data flow efficiency.

Engineered realistic simulations for monetary transactions within a POS-EPOS environment, contributing to comprehensive system testing and validation.

Applied proficiency in Java, Kotlin, and C# across various IDEs (JetBrains, Android Studio, Visual Studio) to contribute to core software development tasks.

Collaborated effectively within an Agile Scrum framework, participating in daily stand-ups and utilizing GitLab for streamlined version control and team coordination.

Achieved consistent business growth by acquiring new customers and expanding existing client accounts, contributing to increased revenue.

Coordinated cross-functional teams across sales, operations, and finance to streamline complex processes, improving operational efficiency and client satisfaction.

Developed and delivered training programs for new staff, enhancing team capabilities and contributing to internal workflow improvements.

Managed procurement as a specialist for Air & Sea freights, optimizing supply chain costs and ensuring timely delivery for key clients.

Generated new business opportunities and expanded existing client portfolios, directly contributing to revenue growth within the transport sector.

Conducted continuous market research to identify and capitalize on new business opportunities, enhancing competitive positioning and market share.

Collaborated effectively with internal resources to support customer retention, ensuring high levels of client satisfaction and loyalty.

Managed procurement for Air & Sea freights, optimizing logistics solutions and managing vendor relationships to ensure cost-effective operations.

Contributed to business growth by acquiring new customers and expanding existing accounts through proactive sales efforts.

Researched and identified new market opportunities, informing business strategy and potential areas for expansion.

Provided end-to-end customer service support, effectively managing client relationships and addressing inquiries.

Managed procurement for freight operations, ensuring efficient resource allocation and cost control.

Managed and led the Air & Sea operations team, ensuring efficient workflow and high-quality service delivery.

Coordinated complex logistics with shipping lines and airlines for space confirmation and booking releases, optimizing delivery schedules.

Confirmed loading schedules with shippers/agents and provided timely updates to clients, enhancing communication and operational transparency.

Supported customer retention through effective collaboration with various company resources and channels, contributing to client satisfaction.

Coordinated with shipping lines and airlines for space confirmation and booking releases, ensuring timely and accurate freight movements.

Supervised and managed key accounts, fostering strong client relationships and ensuring service excellence for critical clients.

Confirmed loading schedules with shippers/agents and provided timely updates to clients, enhancing operational communication.

Actively engaged in selling services to acquire new customers and grow existing business, contributing to sales targets.

Coordinated with shipping lines and airlines for space confirmation and booking releases, optimizing freight logistics and delivery timelines.

Supervised and managed key accounts, maintaining strong client relationships and ensuring consistent service delivery.

Managed procurement activities, contributing to cost-effective and efficient logistics solutions for diverse client needs.

Drove sales initiatives to acquire new customers and expand existing business, contributing to overall revenue growth.

Coordinated with shipping lines and airlines for space confirmation and booking releases, ensuring efficient freight operations and timely deliveries.

Confirmed loading schedules with shippers/agents and provided timely updates to clients, maintaining clear communication channels.

Managed procurement processes for air and sea freights, ensuring optimal resource allocation and cost efficiency.

Supported customer retention efforts through collaborative approaches and actively engaged in selling services to expand the customer base.

Coordinated with shipping lines and airlines for space confirmation and booking releases, optimizing freight logistics and service delivery.

Confirmed loading schedules with shippers/agents and provided timely updates to clients, ensuring operational transparency.

Managed procurement activities for air and sea freight, contributing to efficient resource management and cost savings.

Contributed to business growth by actively selling services and expanding the existing customer base through strong client relationships.

Managed booking of vessels in and out of port, coordinating with all relevant stakeholders to ensure smooth and timely operations.

Accurately captured and controlled costs incurred during port calls, contributing to financial transparency and efficiency.

Conducted vessel visits and handled local requirements, ensuring compliance and operational readiness.

Cultivated and maintained strong relationships with customers and stakeholders, enhancing client satisfaction and loyalty.